Where should I send the documentation after checking water meters?
After receiving all the documents from the metrology center employee who carried out the verification procedure, the consumer must take them to the management company.
You should contact the company that services the house where the consumer lives. If the maintenance of the house is not carried out by the management company, but by the HOA, then all papers must be sent to its address.
After accepting the papers, the HOA employee chosen by the residents will notify the water utility and the settlement center about the procedure and send them copies.
Previously, documents were directly transferred by residents to settlement centers . Now they do not need to go there, but send the received papers to the management company.
The latter, having familiarized themselves with the papers, put a mark on them and made a copy of them, themselves transfer them to the water utility and the settlement center.
Keeping records of meter readings
When information is systematically collected from metering devices, the data is recorded in the subscriber book and stored for at least 3 years. Also, meter readings are provided to operators at payment centers for utility services. Actions to remove information are done by the consumer independently, but the service provider can check your data if necessary.
When checking the readings, a representative of the supplier fills out the “Act of checking the readings of utility metering devices.” The required contents of the document are:
- Region, location of the object.
- Date of reading.
- Information about the representative taking the testimony (full name, affiliation with the organization).
- Client (full name, address).
- Type, serial number, indications as of the date of drawing up the report.
- The result of checking the metering devices. The problems found are described here. The readings recorded by the consumer in the subscriber book and provided to the payment point are verified.
- Consent or disagreement of the consumer to the readings taken and to the representative of the enterprise.
- Descriptions of complaints from the consumer (if any).
- Signature of the parties and information about them.
The document is drawn up in two copies, having equal legal force, for each party.
The counter mechanism does not last forever; during operation, the devices may develop errors. Also, the meter may break down, which leads to incorrect operation of the device or complete inoperability. In this regard, it becomes necessary to call a specialist from the service organization with which you entered into an agreement, he will conduct an inspection and take action.
There are inspection intervals according to which hot water meters are checked once every 4 years, and cold water meters - once every 6 years.
- address of the locality;
- date of;
- information about the management company and representative;
- information about the owner of the residential premises;
- data of the meter being replaced;
- data of the installed meter;
- signatures of the parties.
How to find out the location of the management company to which they should be assigned?
The location of the management company can be found out in different ways:
- view receipts for payment of housing and communal services;
- visit the Federal Tax Service website, enter the TIN in the search field and look at the address of the organization using the extract generated by the system;
- go to the official website of the Criminal Code and find out the address from there;
- ask the person in charge of the house;
- familiarize yourself with the information stands at the entrance, where the location of the organization serving the house is usually indicated.
You can find out the location of the management company on the State Services website. There is a register of all management companies. Just enter the name of the desired company into the search.
If the tenant has an agreement with the management company in hand, then you can find out its location by reading the document. If necessary, you can contact the district administration. It contains information about all home service companies.
The easiest option is to look on the Internet . Just enter the name of the management organization into the search. The sites that appear in the list always contain general information about the organization. It also almost always includes the address of its location.
But this information needs to be checked, since it may not always be accurate and up-to-date on unofficial sources.
What is meter verification
Water meters are installed in almost all residential premises. After a certain period of operation, they must be checked, as they fail over time. The check allows you to timely identify violations in the operation of the measuring device. This procedure is carried out by a specialist on the basis of Federal Law No. 354, Article VII [2]. The expert fully inspects the device and then draws up a conclusion on the condition of the water meter.
The inspection process is required in the following cases:
- Upon expiration of the water meter verification period.
- If water meter readings are not reported several times in a row.
- When replacing the fixing device.
- If a malfunction of the water meter is detected.
In these situations, the owner of the apartment is obliged to call a specialist who will carry out an inspection and issue a certificate of completion of work.
Is it possible to submit to a different address than what is indicated on the receipts?
It is important to transfer all documentation only to the management company that services the consumer’s home . Another management company will not accept documents.
Each company maintains a certain list of houses. A separate management organization does not maintain houses that are not on its balance sheet.
At the same time, residents have the opportunity to choose the management companies that will service their home. When changing one company to another, all documentation related to the verification of water meters will need to be sent to the new management company. The same rule applies to the HOA if it is involved in maintaining the house.
What is the difference with the act of commissioning?
When concluding an agreement with a water supply organization and installing an IPU, a commissioning certificate is always drawn up.
This is a document indicating that the IPU was installed correctly, was in working order and sealed at the time of installation . It also displays the date of metrological tests at the time of installation.
In turn, the verification act is a certificate of serviceability of the metering device, as well as a document confirming the full fulfillment of the terms of the contract for the provision of services for testing individual metering devices and the absence of mutual claims between the parties. The documents under consideration have fundamentally different purposes.
What will be the result?
Based on the results of the verification, the specialist who carried out the verification must, within 24 hours, enter data on the results of the work into the register of the Federal State Information System "Arshin". Access to this system is open to everyone. In the section “Information on the results of verification of measuring instruments,” the owner of the meter can enter its serial number or inventory number and see information about it and the results of the verification performed.
It is also advisable to request a paper meter verification certificate, which will need to be taken to the management organization.
Current drafting requirements
The legislation does not regulate a standard template for an act of acceptance of services provided for testing IPU, and each specialized company develops its own document form.
The annex to the contract, indicating the completion of testing of an individual metering device, must necessarily contain the following information:
- The serial number of the application indicating information about the agreement to which it relates and the date of its conclusion.
- Title of the document.
City and date of compilation.- Full indication of the parties, namely the data of the customer and the contractor under the main agreement, to which the act is attached.
- A brief summary of the subject of the main contract, namely the implementation of work on organizing metrological verification.
- Display of information regarding the installation location of an individual metering device, which is handed over to the contractor for verification.
- A table indicating the characteristics of the device being verified: type, serial number, result of the test (pass/fail), certificate number, date of the next verification, meter readings at the time of metrological tests.
- Indication of methods used in the process of testing metering devices.
- The presence or absence of claims from the parties regarding the service provided.
- Date and signature of the parties.
The application is an integral part of the contract, and the customer’s obligations are considered fulfilled in full at the moment of signing this document.
The document is drawn up in 3 copies, one for:
- Customer.
- Performer.
- Registration with a management company or MFC.
All copies have the same legal force.
Upon completion of the procedure and registration of the application for the work performed, you should check whether the marks are placed in the IPU passport . If it is not there, then you need to request the preparation of a duplicate or form, supported by an imprint of the verification stamp.
Housing and communal services Vodokanal, checking meters
A notice was posted on a multi-story building that on Wednesday, a weekday, for a minute, the water utility will go to apartments and check cold and hot water meters from 8 a.m. to 5 p.m. At the same time, in the absence of the owner, and with the obligatory presence of supporting documents, the water bill will be issued at an average rate. Hence the question - what is it? Vodokanal initiative? What is the legality of this organization's actions? And what to expect from the inspection? Who knows how legal their actions are, since the meters are already checked, at our expense, of course. People are forced not to go to work, but to sit and wait all day. This is fine? Also threatening to bill based on averages. How legal is this?
TS, “checking” the control device consists of inspecting its condition, the integrity of the seals, the consistency of the readings, and this is not a “verification” at all.
“Does he have the right?” - quite like a com supplier. - it’s up to you to decide, maybe first you should call the water utility and determine a time convenient for both parties. It’s just that if you calmly explain everything, then I think they’ll meet you too.
And don't forget to take copies of the inspection reports.
Which meeting?
Entering your apartment, no matter for what purpose, is possible only with your consent or by a court decision. There are several other points prescribed in the Law “On the Police,” but “walking around apartments and checking metering meters” definitely does not apply to these situations. You can send inspectors directly. In general, send it wherever you like.
As for “billing based on average indicators,” that’s bullshit. Do you have an officially registered meter and the number of which is included in the payroll? Eat. Are there any debts or arrears? No. Whether it (the device) is in working order or not, they shouldn’t be damaged before it is due for verification. If they want to be sure that the device is in order and have access to it at a time convenient for them, then let them install THEIR device at the border of the balance sheet.
This border cannot in any way pass inside your apartment.
And don’t listen to the chorus: look at the laws, look at the resolution on the “Rules for providing com. services." Everything is clearly written there.
You don't have to be at home at the whim of the water utility.
Their right to install such VdK seals is usually supported by Decree of the Government of the Russian Federation of September 19, 2013 N 824
“On Amendments to the Rules for the Provision of Public Utilities to Owners and Users of Premises in Apartment Buildings and Residential Buildings dated May 6, 2011 No. 354,” which added the following paragraph to the above-mentioned Rules No. 354:
“...81-11. The metering device must be protected from unauthorized interference in its operation...”
But methods of this protection must be developed by organizations that supply water directly to the subscriber, and agreed with local governments on the basis of the document:
SP 30.13330.2012 “Internal water supply and sewerage of buildings”
Updated version of SNiP 2.04.01-85 (approved by order of the Ministry of Regional Development of the Russian Federation dated December 29, 2011 No. 626, date of introduction January 1, 2013):
“... 7.2.9. For residential meters, additional protection against manipulation of meter readings is allowed. Protection methods are developed by organizations that supply water directly to the subscriber, and ARE AGREED WITH LOCAL GOVERNMENT BODIES.”
Those. they should have an act of approval with your HOA and/or directly with you.
Further, if they begin to become impudent and threaten, then you can send them further along with the seal based on Art. 209 of the Civil Code of the Russian Federation (The owner has the rights to own, use and dispose of his property) on the basis of which such a seal can ONLY be installed with your consent.
So all their horror stories are fiction designed for an illiterate citizen.
The law GIVES THEM the right to put fillings, but DOES NOT OBLIGATE YOU to allow them to do so.
So if you are not against installing such a filling, then let them adapt to you.
You can call them at Mt. line and offer to install the filling at a time convenient for you. Record the conversation.