How to pay a mortgage at VTB 24

Using a home loan entails not only the need to allocate funds from the family budget for regular payments - it also takes time to find an ATM or visit a branch of a financial institution. VTB 24 Bank has resolved this difficulty: now its clients can pay their mortgage from home or from their workplace using the VTB Online virtual service.

Mortgage payment via VTB-Online
Mortgage repayments via VTB Online from a PC?
Payment via VTB Online from your phone?

Line of mortgage programs

VTB Bank offers mortgage lending to borrowers of any category.

A mortgage in its broadest sense involves obtaining funds secured by real estate. Such a loan can be used for the purchase of housing or part of it, as well as for the construction of a house, repairs or any other purposes, while the borrower has the right to provide existing or purchased housing as collateral.

As one of the leading banks in the field of housing lending, VTB 24 offers its clients a wide range of mortgage services:

“New building” – a loan for the purchase of housing under construction or already built, but not registered;
“Secondary housing” – a loan for purchasing an apartment on the secondary real estate market;
refinancing – a program for transferring a mortgage loan from a third-party bank on more favorable terms;
military mortgage – for participants of the military savings-mortgage system (NIS);
“Secured by real estate” – a large loan for any purpose, issued secured by existing real estate;
“Pledged real estate” is a program for the purchase of an apartment, house or plot that is pledged to the bank.

Additional options for potential consumers:

“Victory over formalities” – the opportunity to apply for a housing loan with a minimum of documents by increasing the rate and down payment;
the use of maternity capital is an option for a young family with two or more children, which allows you to get a mortgage from VTB with virtually no down payment, using a certificate for maternity capital;
“More meters - lower rate” is a special VTB program that allows you to reduce the loan rate when purchasing an apartment in a new building or in a secondary building with an area of 65 square meters or more. m.

Employees of JSC Russian Railways who need to improve their living conditions can receive a corporate subsidy and apply for a mortgage for railway workers at VTB 24 on preferential terms and without a down payment. Details are on the company website www.zdi.ru.

Payment Methods

A bank employee tells the client about payment methods when concluding a transaction. This is necessary so that the borrower can choose the best one from the possible options. The presence of low-quality debt negatively affects the bank’s performance and increases its costs for the formation of reserves, and not only spoils the client’s reputation.

It is worth noting that loans can be repaid not only in cash.

It is also possible to pay for a mortgage at VTB 24 through a borrower’s card. So, in order to fulfill its obligations in a timely manner, the bank offers its clients to make a monthly payment:

in any of its branches;
through the nearest ATM or VTB 24 terminal;
using the VTB 24-Online Internet banking system;
by bank transfer from another bank;
in one of the Russian Post branches;
using the Contact translation system.

Each of the above methods has its own advantages and disadvantages, which it is better to know about in advance.

Using an ATM

At VTB 24, mortgage payments using a card can be made through ATMs. All that is needed is a payment card with a balance that exceeds the monthly payment, as well as credit account details. The advantage of this method:

wide network of VTB24 ATMs;
promptness of money transfer;
You can pay at any time of the day and even on weekends;
no commission.

The disadvantages are the following:

you need to have a sufficient amount on the card;
ATMs, like all technical devices, can malfunction;
Not all borrowers know how to use ATMs.

At bank branches

The easiest and most common way to repay a mortgage is through a bank cash desk. The bank employee will print out a receipt with all the details of the credit account, and the client will only have to deposit the money.

Advantages of this option:

instant transfer of money to the account;
You only need a passport or payment card. You can also give your account number.

A significant disadvantage of this method is the high probability of losing time in line. You also need to adapt to the work schedule of the bank branch, which, as you know, coincides with the standard operating hours of most enterprises.

With the help of VTB 24-Online

Repaying a mortgage through VTB 24-Online is a very convenient method. To use it, you need to conclude an agreement for the provision of Internet banking services. The advantages of this method are the following:

You can make a payment from any place where there is Internet, on any day, without time restrictions;
using the “Automatic payment” option, the loan will be repaid by the system independently, automatically;
money is credited instantly.

There is perhaps only one serious drawback of this method - the presence of a commission for the service. So, for a quarter of service at the “Classic” tariff you need to pay 225 rubles. In addition, generating passwords for payments via phone will cost 180 rubles per year.

Via Russian Post

You can also make a loan payment at any branch of Russian Post. For transfer you will only need your account details. They can be found in any VTB 24 department or can be found in the loan agreement.

This option is suitable for those who cannot use another method. There are no special advantages from making a monthly payment through Russian Post. And the disadvantages are the following:

the need to take into account the department’s work schedule;
high probability of standing in queues;
It is not a fact that the money will be sent according to the client’s details. After receiving the receipt, it is recommended to verify all data, as errors often occur;
availability of service fees. It depends on the size of the payment and is in the range of 2-1.2%, but not less than 40 rubles including VAT. However, the larger the payment, the lower the commission;
The transfer must be made 8-9 business days before the repayment date - this is exactly the time it will take to credit the money.

By non-cash transfer

If necessary, you can make a monthly payment at any Russian bank. To make a transfer, you must correctly specify the details for enrollment. This method may be suitable for VTB clients who, for example, receive salaries from another bank. It’s easier and faster for them to make payments locally. However, in this case it is worth considering:

service fee - its size depends on the tariffs of the sender’s bank;
low speed of money transfer – payment may take several business days to arrive, so the transfer must be made in advance.

Via terminal

Payment through the terminal is practically no different from repayment through an ATM. The only difference is that the borrower does not need to look for an ATM that accepts money. To make a payment through the terminal, you must correctly specify your credit account details. The advantages of this method are obvious:

accessibility, since machines are located almost everywhere;
You can make a payment at any time;
no queues.

There are also serious disadvantages:

the presence of a large commission;
The transfer is credited within a few days;
There is a possibility of failures, so it is not recommended to throw away the check before the money arrives in the account.

Using the Contact system

Contact is an international system for transfers and payments. To make a monthly payment, you must contact any of the banks that works with this PS, fill out an application for transfer, in which you indicate the mortgage details. It is important to remember that it takes 3-4 business days for the transfer to be processed, and this service is paid.

Terms and rates

Table: comparison of conditions for bank mortgage programs.

Name	Min. — max. amount, rub.	Bid	Max. term	Original contribution, % of the cost of housing
New building	600 thousand – 60 million	From 9.1%	30 years	10%
Secondary housing	600 thousand – 60 million	From 9.1%	30 years	10%
Refinancing	Up to 30 million, but not more than 80% of the property value	From 8.8%	30 years	—
Refinancing according to 2 documents	Up to 30 million, but not more than 50% of the property value	From 10%	20 years	—
For military personnel	2.435 million	From 9.3%	20 years	15%
Secured by real estate	15 million, but not more than 50% of the value of the property	From 11.1%	20 years	—
Collateral property	600 thousand – 60 million	From 9.6%	30 years	20%
Victory over formalities	600 thousand – 30 million	From 9.6%	20 years	30%
More meters - less rate	600 thousand – 60 million	From 8.9%	30 years	20%

The interest rate on mortgage products is presented in a minimum value, since its final amount is influenced by the following factors:

client category (salary client, employee of a budget institution);
provided package of documents;
insurance conditions.

The available loan amount is calculated based on the borrower’s income. The amount can be increased by attracting co-borrowers (up to 4 people).

It is also permissible to increase the level of trust of the bank with the help of additional collateral - guarantors. The spouse of the acquirer must become a co-borrower or guarantor for the loan, unless a prenuptial agreement was previously concluded between them, releasing one of the parties from debt obligations and rights to real estate.

When applying for a loan under the “Resale Housing”, “New Building” and “Loan Secured by Real Estate” programs, the client transfers the purchased or owned housing to the bank as collateral. To do this, the lender will draw up a mortgage agreement, which will give him the right to dispose of the property in the event of long-term arrears on the loan.

Currently, the practice of drawing up a mortgage agreement or pledge agreement is an alternative to drawing up a mortgage for an apartment. In this regard, the borrower will receive a certificate of ownership marked “encumbered,” which will not allow him to sell, donate, or exchange the property until the debt is fully repaid.

Early repayment calculator

When planning early repayment of debt, the client is recommended to use an online calculator. Using this tool, you can find out how the loan parameters will change after partial early repayment without visiting the bank.

The initial mortgage size, loan term and interest rate are entered into a special form. After this, the amount of the expected partial repayment is indicated. The system makes the necessary calculations and issues a new monthly payment amount and the total cost of the loan.

Mortgage calculator

To get an idea of the cost of a mortgage, you can make a calculation using a calculator on the official website of VTB 24. The program determines the interest rate, the size of the monthly payment and the available loan amount based on the client’s income.

Go to the calculator to calculate the amount on the VTB website

The calculator takes into account the following parameters:

client category;
the ability to provide documents on income;
housing costs;
the amount of the down payment;
amount of income;
payment period;
comfortable monthly payment amount.

Calculate your future loan payment without going to the branch.
To calculate the cost of a mortgage online, just visit the official website of VTB 24 and select the desired home lending program on the appropriate tab. The calculator will appear on the page describing the program conditions.

The mortgage calculator on the VTB 24 website provides a preliminary cost calculation. The program does not take into account the availability of maternity capital or insurance conditions. To obtain an accurate calculation, you should contact a bank branch or the CEC (Mortgage Lending Center).

Why is early repayment necessary?

Not every person understands the benefits of early repayment of a mortgage. Many people think that since the mortgage is given for a long term, they can pay it off on schedule without any problems. Nevertheless, this financial service has advantages, they are quite significant. First of all, this is budget savings, as the final overpayment on the loan is reduced.

Important! Early payment is especially beneficial for very large high-interest mortgages, when customers make large monthly payments. By transferring large amounts in parts towards early repayment, it is possible to reduce both the total amount of debt and the amount of monthly payments.

According to the rules of VTB Bank, the client himself has the right to choose how the funds contributed in addition to the monthly payment should be spent:

Reducing the amount of mandatory loan payments.
Reducing the overall loan term.

Required documents

The list of documents for obtaining a mortgage at VTB 24 depends on the selected program. To submit a preliminary application on the website or in a branch, a potential borrower only needs to have one document with him - a passport.

To receive a final decision on issuing a loan under standard conditions, you need a full package of documents and certificates:

passport;
SNILS;
a document confirming employment (a copy of the contract, a certified copy of the employment record or an extract from it, a copy of the contract for military personnel);
document confirming solvency (2-personal income tax, certificate from employer, certificate in bank form, declaration for individual entrepreneurs, salary account statement);
military ID for men under 27 years of age;
migration card, visa and residence permit for foreign citizens.

For VTB salary clients, proof of income is not required. When applying for a loan to military personnel who are NIS participants, no records of solvency are kept.

Mortgage under 2 documents

Documents for obtaining a loan under the “Victory over formalities” program:

passport;
SNILS or INN.

Conditions:

Mortgage amount from 600,000 rubles. up to 15,000,000 rub. (for regions). For Moscow and St. Petersburg up to RUB 30,000,000.
The mortgage term is 30 years.
The interest rate is 13.6% per annum.

With a simplified package of documents, the client can receive a loan only for the purchase of a secondary or new building, as well as refinance a housing loan from another bank.

Payment for VTB 24 mortgage via card

Conveniently pay your VTB mortgage through an ATM. To do this, you should issue a VTB 24 plastic card and link it to the mortgage agreement.

Procedure:
Enter the card into the ATM;
Activate the following options in the menu: Cash deposit ⇒ Deposits and services ⇒ Account replenishment;
Dial the 12-digit account number and determine the transaction currency;
Enter in the transfer field the amount you are paying for the mortgage;
Take a receipt containing the details of the transaction.

VTB ATM is ready to accept mortgage payments!

Requirements for the borrower

Age – from 21 to 65 years at the date of loan repayment.
Citizenship and place of registration – without restrictions.
Employment and length of service – permanent official employment in the Russian Federation with an experience of at least 6 months, with a total official experience of at least 1 year.
Ability to confirm income for the last six months.

VTB also extends the requirements for the borrower to his co-borrowers and guarantors, since these persons will be jointly and severally liable for the loan. However, unlike co-borrowers, guarantors will not have to confirm their salary with a certificate - their income is not taken into account when calculating the available loan amount.

VTB 24 Bank allows you to get a mortgage for both employees and individual entrepreneurs who have been running a business for at least 6 months.

Repayment of loans from other banks

VTB online banking makes it possible to pay for loans issued in other banking institutions. To do this, perform sequentially:

authorization in the system;
in the Transfers menu, select the command Repayment of loans from other banks. Here the program, using a drop-down menu, will prompt you for the correct name of the recipient bank and its BIC;
In the field that opens, enter the recipient’s full name, mobile number, loan agreement number and amount;
The correctness of the actions is confirmed with an SMS password.

Recommended article: Which bank to take out a mortgage on a land plot (documents, requirements)
The time for crediting payments to other banks is up to three working days, and in order to avoid penalties, such payment must be made in advance. The transaction will be accompanied by a commission.

Registration of a mortgage

Stages of buying an apartment on credit:

Familiarization with the terms and conditions of the bank, collection of documents.
Filing an application.
Search for housing that meets the bank's requirements.
Registration of the transaction: conclusion of a loan agreement, purchase and sale, collateral, insurance.
Carrying out mutual settlements.
Re-registration of the title deed, transfer of registered agreements to the bank.

If the preparatory stage has already been completed and all documents have been collected, it is time to submit an application. This can be done in two ways.

fill out a form on the bank's website.
contact the department in person.

You can get advice on the conditions and select a program with the help of a specialist by calling the VTB help desk at 8-800-100-2424. The website also has a function for ordering a call back to the applicant’s number.

Online application

To apply for a mortgage online, you need to visit the bank’s official website and go to the tab with home loan programs. Having selected the one you need, you should open a window with its description and find the “Complete” button at the bottom of the page.

Apply on the official website

The online application form differs depending on the program.

The application form indicates:

Full name and contact details;
passport details;
employment information (employer’s tax identification number, length of employment, income);
information about the apartment being purchased and the planned loan (amount of down payment, type and cost of housing, convenient repayment period, etc.).

Within three hours after sending the questionnaire, a bank employee will call you back at the phone number indicated in it. The specialist will clarify additional information, and after 2-3 days the bank will notify the applicant of the decision on the application.

The answer will be considered preliminary - then the borrower will still have to go to the branch with a full package of documents.

Contacting the department

The application form to obtain a final decision is completed at the mortgage center, and if there is no center in the locality, at any bank branch. If you have a complete package of documents, the processing time for a mortgage application ranges from 24 hours to 5 days. An application for a mortgage under the “Victory over formalities” program is reviewed within 24 hours.

Find a VTB 24 branch

A positive decision is valid for 4 months. This time is enough to find suitable housing or get acquainted with the offers of other banks.

Property selection

When purchasing a resale apartment, a home appraisal is required.
To quickly and efficiently select an apartment, the bank offers the services of partners: developers and real estate agencies. Cooperation with these companies is carried out on preferential terms, while borrowers have access to an extensive database of objects, and advice from specialists can be obtained at the office of the mortgage center.

Housing assessment is carried out when purchasing real estate on the secondary market, in exceptional cases - when purchasing an apartment in a new building. The result of the assessment determines the amount of the loan provided by the bank, so in this matter you should trust only reliable companies.

At the moment, the bank accepts assessment reports only from accredited partners whose work meets specified quality standards.

Collecting documents regarding the apartment is the seller’s task, since most certificates are provided only to the owner of the property or his official representative by proxy. To speed up the process, you can seek help from real estate specialists.

Making a deal

The procedure for obtaining a home loan consists of signing a purchase and sale agreement and loan documentation, as well as obtaining an insurance policy. At the time of this transaction, all participants must be present at the lender’s office: the seller (if we are talking about a secondary property), the borrower, his guarantors and/or co-borrowers.

The signed documents and the pledge agreement drawn up by the bank are sent to the registration authority. Borrowed funds are transferred to the seller or developer on the same day. Registration of a transaction in Rossreestr lasts from 5 to 7 days.

Having received the registered documents, the buyer submits a notarized copy of the certificate and the pledge agreement to the bank.

A pledge agreement is essentially a mortgage - a security that gives the lender the right to dispose of the pledged object in the event of the borrower’s refusal to fulfill loan obligations.

Mortgage insurance

By signing an insurance contract, you protect yourself and your property from various risks.
An obligatory stage of concluding a transaction is the execution of a comprehensive insurance contract. It includes the following risks:

life and health insurance of the borrower;
protection of the apartment from loss or damage;
title protection (property rights).

When applying for a mortgage at VTB, title and life insurance are not required, but if these risks are excluded, the interest rate increases by 1 point. The borrower can enter into a risk protection agreement only with an insurance company accredited by VTB.

You can view the list of partners at the branch or on the lender’s website. This list includes the bank’s subsidiary, VTB Insurance.

The borrower has the right to independently choose an insurance company. If this company is not on the list of accredited partners, VTB is ready to review its services for compliance with the bank’s requirements and standards.

List of insurance companies-partners of VTB

Obtaining information on mortgages through VTB Online

The above information can be obtained through the VTB Online system. Connection to the system is arranged at the VTB office. After completing the procedure, operations with accounts and other bank products, including mortgages and other loans, become available to the client.

To obtain information on mortgage debt you must:

log in with your details (login, password);
go to the “My Products” page;
it will have a “Loans” section listing all active credit products: in the section you should select the one you need and click on it, going to the information page for a specific type of loan.

Here you can view your account statement, loan parameters, transaction history, find out the repayment schedule, debt balance and the amount required for the next installment.

The section allows you to output the content to a printer; you can also save the information on your PC as a pdf document.

Redemption

You can repay a VTB loan in one of several convenient ways:

at the cash desk of any lender's office;
through remote servicing services - mobile and online banking;
through ATMs;
transfer from accounts and bank cards of other banks;
in communication shops, in Russian Post branches.

If you want to pay your VTB mortgage through third-party organizations, you should independently calculate the payment amount, taking into account commissions, and also take into account the term for crediting funds.

For the client’s convenience, his salary or debit card can be linked to a credit account - then funds for the mortgage payment will be debited automatically.

Payment at a branch or in the offices of third-party organizations can be made either by the borrower himself or by his authorized representative, provided he has a passport and a loan agreement.

VTB 24 allows early full and partial repayment of a mortgage for any period without fees or penalties. When the loan is partially closed, at the borrower's choice, the payment amount is reduced or the payment schedule is reduced at your choice.
Full early repayment can be calculated in VTB Online or at a bank branch.

How to use VTB Online via phone?

If you only have a phone at hand, then you can also pay for your mortgage through VTB Online.

To do this, just download the VTB 24 mobile application to your smartphone, after which:

Open the mobile application and log in to it.
In the “Payments and Transfers” tab, select the “Operations” section.
Click on the “Loan repayment” link.
Specify the method by which funds will be transferred to the mortgage account.

When paying for a housing loan through the VTB Online system, you can set up automatic payment. In this case, a certain amount will be automatically transferred to the mortgage account from a specific user account every month. This option is applicable for cases of loan repayment as an annuity .

The above methods of repaying a mortgage through the VTB Online system allow VTB 24 clients to save time and do not pose a security threat to the funds in their accounts. The system is protected by one-time passwords, which are sent to the borrower’s personal mobile phone.

How can I reduce my mortgage rate or payment?

Bank clients have several options to reduce the financial burden on the family budget, both before completing the transaction and after purchasing a home.

Apply for a mortgage loan under the “More meters - lower rate” program.
Transfer salary receipts to a VTB card.
Use maternity capital to partially repay the loan.
Apply for a tax deduction for the purchase of a home or for paying interest on a mortgage loan.
Take advantage of the borrower support program from the Mortgage Lending Agency (AHML).

In addition, from September 1, 2021, VTB has the opportunity to reduce the interest rate on mortgages issued earlier. To take advantage of this offer, you must meet several conditions:

at least 12 payments must be made on the loan;
the interest rate specified in the contract upon registration is 12% or more;
According to the agreement, there should be no current overdue payments or closed delinquencies for more than 30 days.

To take part in the program, you must contact the Central Election Commission to fill out an application for a reduction in the interest rate on your existing mortgage. In response, the bank is ready to increase the loan term and reduce its cost to 10%.

To apply for refinancing, you must again order a housing assessment report and pay a fee (6 thousand rubles for residents of the regions, 12 thousand for Moscow and Moscow Region). This program does not allow AHML borrowers, as well as those who have taken out non-targeted mortgage loans, to participate.

At the moment, the mortgage interest rate reduction program from VTB 24 is temporarily unavailable.

Video: Pros and cons of refinancing a mortgage.

Full mortgage debt repayment service

At VTB 24, the service of full early repayment of debt under a mortgage agreement has a number of important features that every client should know.

Conditions for full early repayment of the mortgage

The calculation of the amount of full early repayment does not depend on the payment date and can be carried out on any day convenient for the client. An application to write off the full amount from the client’s account to pay off the debt is submitted to the bank 1 day before the date of writing off the monthly payment.

The deadlines for full early repayment of the mortgage debt must be strictly observed by the client. If there is no available amount on the account before 19.00 Moscow time on the day of debit, then the application for early repayment will be cancelled. In this case, it will be necessary to write a new one.

Closing a mortgage loan agreement

If the client made the last payment on the mortgage and the debt was written off in full, this does not mean that the credit history bureau will consider the agreement closed. To officially close it, it is necessary to carry out a number of documentary procedures.

At the branch you will need to fill out all the necessary documents that will confirm the complete closure of the mortgage from VTB 24.

This condition does not apply to partial early repayment while the mortgage agreement is still in force.

In case of full early repayment of the mortgage debt, the client must write a corresponding application to terminate the mortgage agreement and to close the card account for it. In front of the borrower, a bank employee cuts the card along the magnetic strip. An application for card cancellation must also be signed.

In case of early repayment of the loan agreement, the client has the right to contact the insurance company with a request for the return of overpaid funds. Next, he needs to submit an application to the registration chamber to remove the encumbrance on the property.

Instructions for payment in your personal account

Using the online service, it is possible to make both regular payments and early repayment ahead of schedule. To make a monthly payment, you must transfer money from one of your current accounts (including from a card) to the account to which the mortgage is linked. The transfer can be made by using the appropriate functionality of the online banking system in the “Transfers” - “Between your accounts and cards” section.

You must select the debit and replenishment account, enter the required amount and make the transfer. The system may request a confirmation code (if this function is enabled on the client), the code will be sent to the mobile phone linked to the system.

The second way is to find the desired product in the “My Products” - “Loans” section, click on it and click the “Top up” button. When you click on this button, a dialog for transferring funds to your mortgage account will open.

You can also repay the loan early, in part or in full. To do this, open the corresponding dialog by clicking “Repay early”:

When filling out the application, you can choose options - reduce the contract term or the payment amount.

The amount of early payment specified in the application must be in the account on the specified date, otherwise the application will not be executed.

After such repayment, a new payment schedule will become available on the website, which can also be obtained in paper form at the bank’s office.