Unified personal account - a new service that unites the personal accounts of Mosenergosbyt JSC and MosOblEIRTS LLC
In the Unified personal account of the client my.mosenergosbyt.ru all the functionality of the old version is available. In addition, from it you can now manage not only several personal accounts of Mosenergosbyt JSC, but also personal accounts of MosObleIRTs LLC, as well as regional operators for handling solid waste in the Moscow region (for residents of the private sector).
MOSENERGOSBYT PERSONAL ACCOUNT IN YOUR SMARTPHONE
You can log into your Mosenergosbyt personal account using your smartphone. The functionality of the application is not inferior to the capabilities of the browser version. You can download the Mosenergosbyt personal account application for an iPhone, Android smartphone or Windows Phone. The mobile client allows you to:
- Control the balance, avoiding debts and overpayments
- View statistics by month
- Order the necessary services
- Contact Mosenergosbyt representatives
- Quickly and easily find the nearest service offices on the map
The significant ]Mosenergosbyt[/anchor] supplies electricity to residents of Moscow and surrounding areas.
His work includes not only deliveries, but also settlements with individuals and legal companies operating in the Moscow region and in Moscow itself.
To simplify the process and save the client’s time, Mosenergosbyt offers to use a special online service.
This is a Personal Account through which it is easy to transfer readings, find out the amount of invoices, debts, and more. There is a mobile version of the program that has all the capabilities of a desktop client’s personal account.
Now there is no need to waste your time visiting offices and standing in queues. Log in to your personal account and ask a question online to the company’s specialists.
The Client Personal Account service allows you not only to make calculations and find out payment amounts.
It is equipped with additional functions, which creates convenience for Mosenergosbyt subscribers. Main features of your personal account:
– transmission of information (readings) of meters; – receiving electronic receipts for payment for services; – payment of issued invoices without charging commissions; – control of statistical data on energy consumption; – use of multiple accounts; – ordering additional types of services, such as replacing outdated meters and checking them; – registration of applications for benefits and discounts; – obtaining information about changes in tariff plans; – receiving information messages and news from Mosenergo. To become a user of your Personal Account and have access to all the features of the online system, you must register.
Open the Mosenergosbyt website and select your region of residence in the upper right corner. Then click on the personal account button.
The system will take you to the login or registration tab in the client’s personal account program. Select the appropriate item and follow the instructions of the service.
If your data is already registered in the program, you can log in to your Personal Account.
For new clients, you must click the registration button and go through the procedure.
In order to complete the registration procedure, you need to know your meter number. The procedure itself takes place in several stages at once. To switch to servicing remotely, you need to go through the registration procedure on the Mosenergosbyt website:
- You need to click on the “Personal Account” button on the main page of the Mosenergosbyt website - https://lkkbyt.mosenergosbyt.ru.
- After this, in the newly opened page you need to find the “Register” button.
- Enter your phone number or email address, personal account and meter number (indicated on the payment receipt).
- Create a login password so that you can access the Mosenergosbyt website and confirm your data.
When registering using an email address, be sure to check your email, you should receive a message with a link to confirm your account activation. If you register using a mobile phone number, be sure to wait for an SMS message with an activation code.
After completing the registration procedure, all you have to do is log in to your personal account on the site. To do this, you need to enter a password, as well as a login (specified during registration).
How to find out the personal account number of Mosenergosbyt if the payment is in a single payment
How to find out the electricity meter number: the most popular tips from the Mosenergosbyt meter: where to look Payment for electricity To pay for electricity:
- fill in the details:
- check the service provider you selected earlier
- go to the menu item “Payment → Select service provider
personal account - the five-digit number of your subscriber book Subscriber number - your three-digit subscriber How to find out your personal housing and communal services account by address
- information regarding the home’s access to utilities.
- information about the technical indicators of the home;
- information regarding citizens registered in the housing and the number of residents actually living;
Find out the personal account number at Moselektrosbyt address, how to find out the personal account number of Mosenergo Despite the great demand for this option, not all organizations provide their clients with such an opportunity.
Login to your Mosenergosbyt personal account using a one-time password
If you cannot remember your password or decide to log into your Mosenergosbyt personal account from someone else’s computer, then you should choose authorization using a one-time password. On the login page using a password from SMS, enter your login and indicate your phone number or email address and click send password. A one-time password will be sent to the mobile phone number confirmed in the system, which you can use for one login to your Mosenergosbyt Personal Account. The one-time password is valid for 60 minutes.
Login and registration
Registration of individuals
Registration for individuals is simple and straightforward, so it will not take you much time. Let’s begin to look at the detailed steps for creating a payer account in your personal account (hereinafter referred to as LC):
- Enter https://lkkbyt.mosenergosbyt.ru/ into the address bar or click on this link;
- The official website will appear. Notice the large “Register” button in the lower right corner and click on it;
- A redirect will occur and the following form will be displayed with empty windows that need to be filled out;
- So, enter information about your mobile phone and mail (email). You should come up with a strong password that must contain at least 8 characters (numbers, capital and small letters of the Latin alphabet). If you are not sure of the correctness of the entered letter or the complete password, click on the eye icon to the left of the active line.
- Next, indicate your initials (full name) and date of birth, your gender.
Please note that you must check the captcha box for the system to begin checking the entered data. By clicking “Continue”, you agree to the terms and processing of the written information.
Login for individuals
In connection with the merger of the personal accounts of Mosenergosbyt JSC and MosObleIRTs LLC, the entrance for individuals will be called “Unified Personal Account” and will be carried out as follows:
- Enter https://my.mosenergosbyt.ru/auth in the search bar or follow this link;
- In the window that appears, enter your login (phone or email) and password for your personal account;
- Click login.
Registration of legal entities
The registration process for legal entities is somewhat different from the method described above. Let's analyze it in more detail.
- Log in to the official website and go to your personal account section or use the simplified link;
- The client must fill out the fields with last name, first name, and patronymic. A valid email address is also entered;
- Create and enter a password into the database twice;
We recommend creating a complex password using uppercase and lowercase letters of the alphabet, and do not avoid adding numbers.
- Approve the captcha by clicking “I am not a robot”;
- The process of identifying a legal entity includes filling out and sending data to the system. After which, a link (valid for 72 hours) is sent by e-mail, which you need to follow. Next, all the functions of Energosbyt will be available.
After authorization on the portal, logging into the unified LKMosenergosbyt is not difficult.
Login for legal entities
To log into your account, corporate clients will need to complete a number of steps:
- Use the direct link;
- Two active lines will appear in which you need to enter the information you know (email and password);
- Next, click on “Login”.
The main page will display useful tools and options in the LC system for residents of Moscow and the Moscow region.
- The contract should be linked to your personal account in order to transfer testimony;
- fill in the required fields: organization tax identification number, contract number and email address for communication;
Only by specifying this data will it be possible to send information about the amount of electricity consumed.
Often, users encounter a problem when they are unable to log in for many reasons: the password has slipped their mind, information on paper has also been lost. Password recovery instructions will help solve this problem. It is the same for both individuals and legal entities.
- In the login section, click on the commands “Recover password” or “Forgot password”
- The page will take you to another section where you need to enter your email. It is there that you will receive a notification about resetting the previous password in Mosenergo and a link to create a new secret combination;
- Come up with a new code that will satisfy the system requirements and save. We recommend that you write down your password again.
OO personal account
Login to the service organization's account is carried out as follows:
- Enter https://lkkbytyk.mosenergosbyt.ru/lkk_uk/ in the search bar or follow this link;
- Write your login and password for the account of the service organization in the appropriate fields, as shown in the figure:
- Click login.
For questions regarding the operation of the LKK service organization, please contact the technical support service.
Mosenergosbyt personal account for legal entities
Personal account features:
- Registration and management of access to information under contracts;
- View basic financial statements (payments, accounts, debt);
- Transfer of readings from metering devices;
- Analysis of electricity consumption;
- Applications for planned hourly consumption;
- Ordering additional services;
- Use of electronic digital signature and legally significant document flow;
- Feedback.
Registration of a Mosenergosbyt personal account for legal entities
- Go to the personal account page for legal entities of Mosenergosbyt lkkjr.mosenergosbyt.ru
- Fill out the form and click “Register”.
Login to the personal account of the service organization is carried out using a login and permanent password. For account security reasons, no other authorization options are provided. On the Mosenergosbyt website, legal entities can perform the following actions:
- View information about serviced accounts;
- Transmit readings from individual and community meters;
- Generate and upload a file with readings.
Submit your electricity meter readings
In order to accurately calculate the amounts due and prevent the occurrence of debt or overpayment, customers are strongly recommended to submit readings to Energosbyt from the 15th to the 26th of each month. To do this, use the convenient method from the list:
- Submit meter data in your personal account via the Internet
- Submit your electricity meter readings in your mobile account on your smartphone
- Perform the necessary operations on the State Services Portal
- Call the contact center at +7 (495) 981-981-9
- Use the self-service terminal
- Contact the territorial office (list of territorial offices of Mosenergosbyt)
- Additionally, you can contact via WhatsApp web. To do this, log into your personal account and select the communication method via WhatsApp.
Services
In the Mosenergosbyt personal account, users have the opportunity to:
- transmit meter readings via the Internet
- enter data in the mobile application via smartphone
- go through the State Services section
- call the contact center
- take advantage of TSO
Thus, depositing funds on the Mosenergosbyt website is carried out without commission when paying with a plastic card. The following details are required to make a payment:
- payer account number
- date of payment
Every month the system recalculates and indicates the amount on the balance and the payment that needs to be made.
On a smartphone or PC, the client can view a detailed overview of payments, detailed statistics, and request a statement for the period of interest in the ELK Housing and Communal Services personal account.
The Mosenergosbyt company provides individuals and legal entities with a wide range of housing and communal services focused on versatility, simplicity and convenience.
Citizens have access to a general range of services:
- Sales and service of electricity meters
A team of qualified specialists uses various electrical energy reading devices on the market and implements modern metering systems to ensure durability. The website contains the current price list and further warranty service.
- Sales of electrical products
- Plumbing work
In multi-storey buildings and in the private sector, craftsmen carry out plumbing work of any complexity, from installing equipment to installing a system against water leaks.
- Direct installation of the meter
With the help of metering meters, you can save a little for both individuals and organizations. Therefore, Mosenergosbyt uses a range of services to reduce resource costs and provides consultations on the most advantageous proposals for calculating indicators.
- Insurance services
Mosenergosbyt provides insurance services, interacting with JSC VSK and IC Sberbank Insurance.
- Installation of drainage and lightning protection
By taking advantage of this offer, home owners will be safe during periods of lightning and severe thunderstorms. They are not afraid of consequences in the form of: electric shock, fire or fire of household appliances.
The range of opportunities for legal entities, in addition to those mentioned, includes the following services:
- Subscriber service for metering center
The JSC conducts regular instrumental checks of the electricity metering unit, which will prevent the occurrence of malfunctions and accidents, reduce the risk of sanctions for uncontrolled use of the resource, and allow you to adjust calculations and further accounting.
Payment for electricity via personal account via the Internet
Subscribers can log into their personal account and pay bills at Mosenergosbyt with a bank card via the Internet without commission. Mandatory details for making a payment: your individual account number in the system and the period for which the payment is made. During the period from the 15th to the 26th of the current month, go to your personal account and select “Pay according to readings” - the current readings will be automatically transferred, the balance amount will be recalculated and the bill will be paid (on one payment page).
The maximum payment amount cannot exceed 50 thousand rubles. To pay at Mosenergo CC, call 8 495 981-981-9. After funds are credited, the payment in your personal account will be displayed with the status “Credited”. The period for crediting funds in favor of the energy sales company is 3-5 days.
Re-registration of a personal account
How to connect the LAN to the new owner? To do this, the former owner needs to change the drug by going to the Mosenergosbyt office. It is necessary to take care of repaying the debt in advance, and have with you current readings of the measuring device, a passport with a certificate certifying ownership and a sales contract.
Features of re-registration
Mosenergosbyt re-registration of a personal account involves contacting the registration authority to know how to change the drug. All the nuances and what documents are required can be found online or at the office of the energy supply company.
Finding your own drug from the owner of the site can become an insoluble issue if an individual agreement has not been concluded with the company. In the case of a gardening partnership, this is a common practice when its representatives enter into a single agreement for servicing the village.
If there is no account number in the subscriber book, then the energy sales company supplies energy under a single contract, and payment should be made to the partnership’s cash desk. Conducting a separate power line will make it possible to have a separate line, but this pleasure is not cheap.
Personal accounts are an important unification component in the public utilities system. You can find it out using the State Services website, in housing management offices, and on the electronic services of Sberbank and Mosenergosbyt.
Online store of electrical goods "Mosenergosbyt"
The electrical goods store has a wide range of products represented by such well-known brands as Matrix, Shtok, Energomera, Taipit, Maytoni, MW-Light, Chiaro, etc. Their products have an impeccable reputation in the market and have earned the highest praise from professionals and ordinary customers. All products presented in the catalog of our online store are carefully selected according to the criteria of quality, reliability and have a long service life. Mosenergosbyt JSC is the official distributor of the supplied products and has valid long-term contracts with equipment manufacturers.
- competitive prices;
- timely delivery;
- Individual approach to each client;
- provision of comprehensive services;
- high-quality, certified goods and services;
- regular promotions and big discounts.
Instructions for using the voice menu
Now, when you call the Contact Center, you can immediately, without waiting for an operator’s response, transfer your electricity meter readings or receive the necessary information. To do this, in the voice menu, after the question “What do you want to know?” say your question.
For example:
- to transmit electricity meter readings, you can say “READINGS”
- To find out the current tariff, say “TARIF”
- if you are interested in the status of the account or the date of the last payment, say “BALANCE”
- to make a payment through the Contact Center operator, say “PAYMENT”
- to find out the address of the nearest office, you can say "OFFICE"
- if you want to find out about the paid services provided by Mosenergosbyt PJSC or fill out an application (for installation/replacement of an electric meter, installation/replacement of a water flow control unit, installation of air conditioners, windows, or you are interested in electrical installation work), say “ADDITIONAL SERVICES”
- in case your question cannot be resolved automatically and you need help from an operator, say “OPERATOR”
Please note that the personal account number and electric meter readings must be dictated strictly in one digit. To undergo automatic identification, we recommend that you link your phone number to your personal account.
Mobile app
You can log into your Personal Account not only using computers, but also from your smartphones. To do this, you should download and install the mobile application.
This is a client with an adapted interface that provides full access to all system functions. The program works on all smartphones with the IOS or Android operating system.
All screen resolutions are supported. Therefore, the client can be used even on old smartphones or modern tablets.
The capabilities of the mobile client do not differ from the functionality of the browser version. The interface has a similar design, so users do not have any problems using the application.
To download the client, you need to go to the Google Play or App Store. After that:
- You need to go to the application page. Next, click “Install”. Select the required device and click the “Continue” button.
- Downloading and installation are performed automatically.
After completing this procedure, the application will be installed. To work with the service, you just need to log in.
Mobile application characteristics:
- 24/7 access to your Personal Account from any convenient location without using a PC or laptop
- Designed for all models of mobile devices
- Fast payment for services without additional commission
- Convenient control of your account balance
- Fast transmission of electricity meter readings
- Notifications about news and technical work
If you have any questions about the application, you can get answers to them at the contact center by calling it by phone. You can also consult on the Mosenergosbyt website via online chat.