Utility billing specialist responsibilities


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Job description of the chief specialist of the department of property, housing and communal services, architecture and construction

[name of municipal body]

This job description was developed and approved in accordance with the provisions of the Labor Code of the Russian Federation, the Federal Law “On Municipal Service in the Russian Federation” dated March 2, 2007 N 25-FZ and other regulations governing labor relations.

General provisions

1.1. The position of chief specialist of the department of property, housing and communal services, architecture and construction (hereinafter referred to as the chief specialist) belongs to the [fill in the required] group of municipal service positions in the “specialists” category.

1.2. The chief specialist reports directly to [name of the immediate supervisor].

1.3. A person is appointed to the position of chief specialist who has a higher professional education in the specialty [enter as required] and experience in the municipal service (civil service) of at least [value] year/years or at least [value] year/years of work experience in the specialty.

1.4. The chief specialist is appointed to the position and dismissed from it by order of [name of the manager's position].

1.5. The chief specialist must know:

— The Constitution of the Russian Federation;

— Charter of [name of municipality];

— normative legal acts regulating the organization of local self-government, municipal service, anti-corruption, placement of municipal orders;

— management and management methods;

— the procedure for maintaining records and drawing up reports on the economic and financial activities of the institution;

— the procedure for concluding and processing municipal contracts;

— regulations and instructions for office work of local government bodies;

— structure of local government bodies [name of municipal entity];

— fundamentals of labor and labor protection legislation of the Russian Federation;

— internal labor regulations;

— rules and standards of safety, industrial sanitation and fire protection;

- [other knowledge].

1.6. The chief specialist must have the following professional skills:

— qualified work planning;

— organizing and ensuring the implementation of tasks;

— effective planning of working time;

— prevention and resolution of conflicts;

— preparing a business letter;

— practical application of regulatory legal acts;

— ability to control processes and analyze performance results;

— effective and consistent organization of work on relationships with organizations, government bodies, and the population;

— effective cooperation with colleagues;

— adapting to changes in the situation and applying new approaches to solving emerging problems;

- working with official documents.

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Job responsibilities

The chief specialist is obliged to:

2.1. Comply with the Constitution of the Russian Federation, federal constitutional laws, federal laws, other regulatory legal acts of the Russian Federation, laws and other regulatory legal acts of [name of the subject of the Russian Federation], the Charter of [name of municipal entity] and other municipal legal acts and ensure their implementation.

2.2. Carry out orders, instructions and instructions from superiors in the order of subordination of managers, issued within the limits of their official duties and powers, in full and on time. Do not carry out illegal orders. When receiving from the relevant manager an order that, in his opinion, is unlawful, provide to the manager who gave the order a written justification for the illegality of this order, indicating the provisions of regulatory legal acts that may be violated in the execution of this order. If the manager confirms this order in writing, refuse to execute it.

2.3. Respect the rights and legitimate interests of citizens and organizations when performing official duties.

2.4. Maintain the level of qualifications necessary for the proper performance of job duties and master modern working methods.

2.5. Not to disclose information that constitutes state or other secrets protected by federal laws, as well as information that has become known to him in connection with the performance of official duties, including information relating to the private life and health of citizens or affecting their honor and dignity.

2.6. Give testimony and make statements regarding information containing state or other secrets protected by law only in connection with a criminal case or in other cases directly provided for by law, having notified [name of immediate supervisor] in writing about this.

2.7. Protect state and municipal property, including those provided to him for the performance of official duties, and the property of other employees.

2.8. Annually submit to [name of the municipal body] information about your income, property and property-related obligations, as well as information about the income, property-related obligations of your spouse and minor children [if the position is included in the relevant list].

2.9. Inform [the name of the position of the immediate supervisor] about the renunciation of Russian citizenship on the day of renunciation of Russian citizenship or about the acquisition of citizenship of a foreign state on the day of acquisition of citizenship of a foreign state.

2.10. Comply with restrictions, fulfill obligations, not violate prohibitions that are established by the Federal Law “On Municipal Service in the Russian Federation” dated March 2, 2007 N 25-FZ and other federal laws;

2.11. Inform [name of immediate supervisor] about personal interests in the performance of official duties that may lead to a conflict of interest, and take measures to prevent such a conflict, as well as to prevent any possibility of a conflict of interest.

2.12. Notify [the name of the position of the immediate supervisor], the prosecutor's office or other government bodies about all cases of any persons contacting him in order to induce him to commit corruption offenses.

2.13. Participate in the development and implementation of comprehensive and targeted development programs of [name of municipal entity].

2.14. Develop and submit for consideration by [job title] draft legal acts on issues of management, disposal, privatization of municipal property and other issues related to the management of municipal property.

2.15. Develop and make proposals on the list of objects transferred to state ownership.

2.16. Maintain a register of municipal property owned by [name of municipal entity], provide information about accounting objects contained in the register.

2.17. Ensure the development of the necessary documentation when acquiring property into municipal ownership of [name of municipal entity] and when alienating municipal property.

2.18. Organize and monitor the implementation in the territory of [name of municipality] of comprehensive plans and activities in the field of privatization.

2.19. Control the transfer to the budget of funds received from privatization, rental and other use of municipal property.

2.20. Exercise municipal land control.

2.21. Participate in monitoring within the boundaries of [name of municipality] electricity, heat, gas and water supply to the population, sewerage, and fuel supply to the population.

2.22. Participate in and monitor the preparation of decisions on the approval of reconstruction and redevelopment of residential premises.

2.23. Take part in commissions on the transfer of residential premises to non-residential and the transfer of non-residential premises to residential.

2.24. Take part in organizing and conducting public hearings on issues of urban planning activities.

2.25. Consider appeals and applications from citizens and legal entities, make decisions within their competence, and monitor the consideration of appeals by department specialists.

2.26. Plan your work, report on the work done.

2.27. Manage the department's records.

2.28. [Other job responsibilities].

lic-r.ru

An applicant for a vacant position must have worked in the industry for at least 2 years.

The work of the chief specialist includes performing tasks assigned to the department in which he works.

  • Solve the tasks assigned to him by higher management.
  • The employee must report to his supervisor on the results of his professional activities and carry out the orders of the head of the department within the established time frame.

Attention Accountant Instructions I. A person is appointed to the position of: - accountant, a person with secondary vocational (economic) education without requirements for work experience or special training according to the established program and work experience in accounting and control of at least 3 years; - accountant of category II - a person with a higher professional (economic)

Rights

The chief specialist has the right:

3.1. To familiarize himself with the documents establishing his rights and responsibilities for the position being filled in the municipal service, the criteria for assessing the quality of performance of official duties and the conditions for promotion.

3.2. To provide organizational and technical conditions necessary for the performance of official duties.

3.3. For wages and other payments in accordance with labor legislation, legislation on municipal service and an employment agreement (contract).

3.4. For rest, ensured by establishing the normal length of working (service) time, providing days off and non-working holidays, as well as annual paid leave.

3.5. To receive, in the prescribed manner, information and materials necessary for the performance of official duties, as well as to make proposals for improving the activities of the local government body, the election commission of the municipality.

3.6. To participate on your own initiative in a competition to fill a vacant position in the municipal service.

3.7. For advanced training in accordance with the municipal legal act at the expense of the local budget.

3.8. To protect your personal data.

3.9. To familiarize himself with all the materials of his personal file, with reviews of professional activities and other documents before adding them to his personal file, as well as to attach his written explanations to his personal file.

3.10. To associate, including the right to create trade unions, to protect their rights, socio-economic and professional interests.

3.11. To consider individual labor disputes in accordance with labor legislation, to protect their rights and legitimate interests in the municipal service, including appealing their violations to the court.

3.12. For pension provision in accordance with the legislation of the Russian Federation.

3.13. Monitor the work of subordinate employees, give them orders within the framework of their official duties and demand their strict execution, make proposals to management for their encouragement or imposition of penalties.

3.14. Sign and endorse documents within your competence.

3.15. After prior written notice to [name of immediate supervisor], perform other paid work unless this entails a conflict of interest.

3.16. [Other rights].

JOB DESCRIPTION

calculation specialist

1. General Provisions

1.1. This job description defines the functional, job responsibilities, rights and responsibilities of the calculation specialist of the “Capital Technologies” division (hereinafter referred to as the Calculation Specialist) of the All-Russian industry association of employers “Union of Utility Enterprises” (hereinafter referred to as the Institution).

1.2. A person who meets the following education and training requirements is appointed to the position of calculation specialist:

  • Secondary vocational education - training programs for mid-level specialists;

with practical work experience:

  • At least two years in the field of management of apartment buildings or maintenance of residential and public buildings;

1.3. The calculation specialist must know:

  • Regulatory legal acts and methodological documents regulating the activities of accrual and accounting of contributions;
  • Rules and methods for current and long-term planning of production and economic activities of an organization;
  • Regulatory legal acts regulating the rules for filing documents in court;
  • Fundamentals of conflictology;
  • Fundamentals of civil law relations;
  • Fundamentals of document management, modern standard reporting requirements;
  • Regulatory legal acts and methodological documents regulating activities for organizing major repairs of common property;
  • Ethics of business communication and rules of negotiation;
  • Fundamentals of conflictology;
  • Fundamentals of document management, modern standard reporting requirements;
  • Regulatory legal acts and methodological documents regulating the activities of accrual and accounting of contributions;
  • Regulatory legal acts and methodological documents regulating activities for organizing major repairs of common property;
  • Fundamentals of conflictology;
  • Regulatory legal acts in the field of personal data protection;
  • Regulatory legal acts and methodological documents regulating activities for organizing major repairs of common property;
  • Fundamentals of document management, modern standard reporting requirements;
  • Technologies for processing information about the owners and premises of an apartment building using computer technology, modern communications and communications;
  • Regulatory legal acts regulating the procedure for registering property rights;

1.4. A calculation specialist must be able to:

  • Monitor the collection, processing and analysis of information on the quality of services provided for the delivery of payment documents;
  • Find a compromise between the interests of the organization and the owners when concluding contracts for debt restructuring and agreements;
  • Analyze materials of judicial practice;
  • Apply the necessary regulatory legal acts, instructions and methodological documents;
  • Use legal search engines;
  • Synthesize information from various sources about the progress of the owners’ fulfillment of their obligations;
  • Legally justify the obligations to pay contributions for major repairs;
  • Use methods of expert analytical work;
  • Select optimal forms of communication with owners when identifying facts of incorrect charges and payments;
  • Use modern technologies for storing and recording data on accruals and incoming payments;
  • Apply the most effective methods for creating and updating databases on property rights;
  • Search and use the necessary information to effectively perform professional tasks;
  • Evaluate performance results from the point of view of the effectiveness of the final results of work;
  • Use modern technologies for storing and recording data on owners and property;
  • Search and use the necessary information;
  • Evaluate performance results from the point of view of the effectiveness of the final results of work;
  • Apply the most effective methods for generating and updating databases on the premises of apartment buildings and owners;
  • Select optimal forms of communication with owners when errors are identified;

1.5. The calculation specialist is appointed and dismissed by order of the President of the Institution in accordance with the current legislation of the Russian Federation.

1.6. The calculation specialist reports to the President of the Institution and the head of the Capital Technologies division

2. Labor functions

  • 2.1. Control of payment by owners of contributions for major repairs.
  • 2.2. Calculation of contributions for major repairs and accounting of payments.
  • 2.3. Accounting for owners and premises of apartment buildings included in the regional capital repair program.

3. Job responsibilities

  • 3.1. Methodological support for the application of the legislation of the Russian Federation in terms of maintaining personal accounts of owners of apartment buildings.
  • 3.2. Collecting and systematizing information about owners of premises in apartment buildings who are in arrears in paying contributions for major repairs.
  • 3.3. Working with owners of apartment buildings to restructure debt on contributions for major repairs.
  • 3.4. Preparation of materials and legal position for courts of all instances on issues of arrears in payment of contributions.
  • 3.5. Monitoring the reliability of information about the owners of premises in apartment buildings, the amount of debt on contributions for major repairs.
  • 3.6. Carrying out a request and obtaining information and documents confirming ownership of the premises of apartment buildings included in the regional capital repair program.
  • 3.7. Preparation of documents for reconciliation of accruals for contributions for capital repairs and payments for legal entities and individuals.
  • 3.8. Formation of registers of defaulters and accrual of penalties (fines) for late payment in accordance with the legislation of the Russian Federation.
  • 3.9. Maintenance of software systems that ensure the maintenance of personal accounts of owners of apartment buildings.
  • 3.10. Maintaining records of incoming contributions for major repairs.
  • 3.11. Preparation of reference information for the purpose of inventorying the database of owners and their rights to premises.
  • 3.12. Organization of printing and delivery of payment documents to premises owners independently or with the participation of third parties.
  • 3.13. Calculation of contributions for capital repairs to premises owners based on the size of the contribution and the area of ​​the premises.
  • 3.14. Searching for payments and posting incorrect amounts.
  • 3.15. Collecting and systematizing information about the owners of premises in apartment buildings who have an obligation to pay a contribution for major repairs.
  • 3.16. Completing the necessary documents when errors are detected.
  • 3.17. Updating (inventory) information about premises and owners.
  • 3.18. Reception of owners regarding entering information about owners and premises.
  • 3.19. Collection and systematization of information on the premises of apartment buildings included in the regional capital repair program.

Change job functions

4. Rights

The calculation specialist has the right:

4.1. Request and receive the necessary information, as well as materials and documents related to the activities of the calculation specialist.

4.2. Improve your qualifications, undergo retraining (retraining).

4.3. Enter into relationships with departments of third-party institutions and organizations to resolve issues within the competence of a calculation specialist.

4.4. Take part in the discussion of issues included in his functional responsibilities.

4.5. Make suggestions and comments on how to improve activities in the assigned area of ​​work.

4.6. Contact the relevant local government bodies or the court to resolve disputes arising during the performance of functional duties.

4.7. Use information materials and regulatory documents necessary to perform your job duties.

4.8. Pass certification in the prescribed manner.

5. Responsibility

The Accounting Specialist is responsible for:

5.1. Failure to perform (improper performance) of one’s functional duties.

5.2. Failure to comply with orders and instructions of the President of the Institution.

5.3. Inaccurate information about the status of fulfillment of assigned tasks and instructions, violation of deadlines for their execution.

5.4. Violation of internal labor regulations, fire safety and safety rules established in the Institution.

5.5. Causing material damage within the limits established by the current legislation of the Russian Federation.

5.6. Disclosure of information that has become known in connection with the performance of official duties.

For the above violations, the settlement specialist may be subject to disciplinary, material, administrative, civil and criminal liability in accordance with current legislation, depending on the severity of the offense.

This job description has been developed in accordance with the provisions (requirements) of the Labor Code of the Russian Federation dated December 30, 2001 No. 197 FZ (Labor Code of the Russian Federation) (with amendments and additions), the professional standard “Specialist in organizing major repairs of an apartment building” approved by order of the Ministry of Labor and social protection of the Russian Federation dated April 17, 2021 No. 250n and other regulations governing labor relations.

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Responsibility

4.1. The chief specialist is responsible for failure to perform or improper performance of his official duties; for actions or inaction leading to violation of the rights and legitimate interests of citizens; for disclosing state secrets, as well as information that became known to him in connection with the performance of official duties in accordance with the Federal Law “On Municipal Service in the Russian Federation” dated March 2, 2007 N 25-FZ.

4.2. The chief specialist bears financial responsibility for property damage caused to the employer.

4.3. The chief specialist bears disciplinary liability for untimely completion of tasks, orders, instructions and instructions of superiors in the order of subordination of managers, with the exception of illegal ones; for untimely consideration, within the limits of their official duties, of appeals from citizens and public organizations, as well as institutions and organizations, state bodies and local governments.

4.4. The chief specialist bears disciplinary, civil, administrative and criminal liability if he carries out an unlawful assignment.

4.5. For committing corruption offenses, the chief specialist bears criminal, administrative and disciplinary liability.

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