Housing and communal services supervisor technician: responsibilities, job description, responsibilities, sample documents

I. General provisions

1. A person who has a secondary vocational education in the training program for mid-level specialists (“Construction and operation of buildings and structures”, “Construction and operation of engineering structures”) is appointed to the position of technician.

secondary vocational education (non-core) and additional vocational education under a professional retraining program in the field of construction and operation of buildings and structures, engineering structures.

2. No practical experience is required.

3. Appointment to the position of a technician, as well as dismissal from it, is made by order of the head of the organization.

4. The technician must know:

4.1. Basics of organizing construction production

4.2. Composition and requirements for the preparation of organizational, technological and executive documentation in the field of construction

4.3. Fundamentals of document management and document flow

4.4. Requirements for registration, processing and storage of design, working, organizational, technological and executive documentation in the field of construction

4.5. Rules for acceptance and transfer of design, working, organizational, technological and executive documentation

4.6. Requirements for the preparation and maintenance of work logs, designer supervision logs, inspection reports of hidden work and critical structures, test reports and testing of technical devices

4.7. Requirements of regulatory legal acts, regulatory technical documents in the field of organization of construction production

4.8. Basic technologies for construction work

4.9. Main types of building materials, products, structures and equipment

4.10. Main types of construction machines and mechanisms

4.11. Requirements for filing applications for building materials, products, structures and equipment

4.12. The procedure for the development and requirements for registration of technological maps for performing types of construction work

4.13. Tools and methods for scheduling construction production

4.14. _____________________________________________________________________

5. The technician reports directly to the head of the production and technical department.

6. During the absence of a technician (vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner. This person acquires the corresponding rights and is responsible for their proper execution.

7. ________________________________________________________________

II. Job responsibilities

Technician responsibilities include:

1. Collection and storage of design, working, organizational, technological and executive documentation of a construction organization:

— Compilation and storage of design, working, organizational and technological documentation in the field of construction

— Completion and storage of as-built documentation for a construction organization

— Introduction of agreed changes to organizational and technological documentation

2. Preparation of initial data for the development of organizational and technological documentation for a construction organization:

— Collection of scientific and technical information in the field of organization of construction production and technology of construction work

— Collection of information on the availability and conditions of supply of material and technical resources for construction production

— Selection of standard technological maps for construction work, collection of additional initial data for the development of technological maps for certain types of work

— Monitoring the progress of construction work and identifying deviations from the developed work schedules and schedules for the receipt of material and technical resources, the movement of workers, the movement of main construction machines at construction sites

III. Rights

The technician has the right:

1. Request and receive the necessary information, as well as materials and documents related to issues of their activities.

2. Improve your qualifications, undergo retraining (retraining)

3. Take part in the discussion of issues included in his functional responsibilities.

4. Make suggestions and comments on how to improve activities in the assigned area of work.

5. Require the management of the organization to provide assistance, including ensuring organizational and technical conditions and execution of the established documents necessary for the performance of official duties.

6. Make independent decisions, guided by qualification requirements and job responsibilities

7.___________________________________________________________

JOB DESCRIPTION

category I equipment

1. General Provisions

1.1. This job description defines the functional, job responsibilities, rights and responsibilities of a Category I technician of the “Contractual Technologies” division (hereinafter referred to as Category I Technician) of the All-Russian industry association of employers “Union of Russian Mechanical Engineers” (hereinafter referred to as the Institution).

1.2. A person who meets the following education and training requirements is appointed to the position of category I technician:

Secondary vocational education - training programs for mid-level specialists;

Higher education;

Additional professional programs - advanced training programs, professional retraining programs;

with practical work experience:

Engineer: higher (technical) education without requirements for work experience or secondary vocational (technical) education and work experience as a category I technician for at least three years, or in other positions filled by specialists with secondary vocational education for at least five years;

Engineer II category: higher (technical) education and work experience as an engineer or other engineering positions filled by specialists with higher professional education, at least three years;

Engineer I category: higher (technical) education and work experience as an engineer II category for at least three years;

Site foreman: higher (technical) education and work experience in production for at least one year or secondary vocational (technical) education and work experience in production for at least three years; in the absence of special education, work experience in production for at least five years;

Technician: secondary vocational (technical) education without requirements for work experience;

Technician category II: secondary vocational (technical) education and work experience as a technician or other positions filled by specialists with secondary vocational education for at least two years;

Technician of category I: secondary vocational (technical) education and work experience as a technician of category II for at least two years;

1.3. A category I technician must know:

Labor safety regulations;

Methods for planning repair work;

Organization of repair work and maintenance of equipment;

The procedure for drawing up estimates for repairs, requests for equipment, materials;

Spare parts, tools;

Basic technological processes of production of the organization's products;

A unified system of scheduled preventive maintenance and rational operation of process equipment;

Technical characteristics, design features, purpose and operating modes of manufactured products, rules for their technical operation;

Resolutions, instructions, orders, methodological and regulatory materials on the maintenance and repair of manufactured products, prospects for the technical development of products;

Fundamentals of economics, organization of production, labor and management Fundamentals of labor and civil legislation of the Russian Federation;

Advanced repair systems and repair technology;

Instrumentation equipment and rules for its use;

Methods for inspecting products and detecting defects;

Current standards and technical specifications for the technical documentation being developed, the procedure for its preparation and design rules;

Work programs and instructions;

Rules for the operation of computer equipment;

Fundamentals of after-sales service technology;

Sequence and technique of measurements, observations and experiments;

Technical means of receiving, processing and transmitting information;

Applicable forms of accounting and reporting and the procedure for maintaining accounting and reporting;

Fundamentals of labor legislation of the Russian Federation; labor protection rules;

Terminology used in specialized and reference literature;

Regulatory legal acts and reference materials on after-sales service and maintenance;

Fundamentals of economics, organization of production and management;

Fundamentals of office management;

Methods and means for measuring parameters, characteristics and operating mode data of products;

Technical characteristics, design features, purpose, operating principle and operating rules of equipment used for maintenance;

Basic methods for performing adjustment work;

1.4. A category I technician must be able to:

Develop and prepare standard management and organizational documents, information and reference materials;

Carry out cost calculations and perform calculations for pricing industrial products, analyze indicators of operating costs, total cost of ownership and consumer value of industrial products;

Carry out business correspondence using standard templates, standard phrases and expressions, including with foreign partners in a foreign language;

Resolve problems of interpersonal interaction and manage conflict situations, argue and convince interlocutors;

Develop and execute standard contracts in accordance with the current requirements of civil law, including for the purchase and sale, supply of goods, performance of research, development and technological work, paid provision of services, transportation and transport expedition;

Solve typical problems of documenting management activities and organizing document flow;

Use electronic document management systems and electronic digital signature technologies to interact with internal departments and services of the organization and external contractors;

Plan and organize your own professional activities, generalize and adapt advanced domestic and foreign experience in increasing its effectiveness;

Transfer knowledge and experience, control the processes of self-learning and mutual support of workers in the field of engineering and technology, purposefully and systematically increase the level of knowledge of workers;

Justify quantitative and qualitative requirements for production resources necessary to solve assigned professional tasks, evaluate the rationality of their use;

Use computer equipment and communications equipment, office application software packages;

Give subordinate employees mandatory instructions on production activities and monitor their implementation;

Work collaboratively and in a team, build effective communications with colleagues, management, suppliers and consumers;

Use standard methods and methods for performing professional tasks, evaluate their effectiveness and quality;

Work with technical documentation and service instructions, read technological drawings, understand electrical diagrams, systematize technical material;

Develop organizational and administrative documents, sign and endorse them within their competence, and monitor their implementation;

1.5. A category I technician is appointed and dismissed by order of the General Director of the Institution in accordance with the current legislation of the Russian Federation.

1.6. Category I technician reports to the General Director of the Establishment and the head of the “Contractual Technologies” division

2. Labor functions

2.1. Management of contractual and complaint work in terms of organizing and documenting post-sales and service processes.

2.2. Management of standard work and monitoring the implementation of standard procedures for after-sales maintenance and service.

3. Job responsibilities

3.1. Informing and consulting consumers on the organization of after-sales service and maintenance.

3.2. Organization of recording of product defects, analysis of the causes of their occurrence, sending product samples for independent examination in the event of disputes with consumers.

3.3. Managing the processes of preparing claims and lawsuits against counterparties in case of violation of their contractual obligations in terms of organizing post-sales and service processes.

3.4. Carrying out calculations and preparing feasibility studies to formulate prices for products, taking into account after-sales service and maintenance, including the stages of recycling modernization.

3.5. Preparation and execution of proposals to reduce production volumes and discontinue production in the event of systematic consumer complaints.

3.6. Preparation of the required accompanying documentation for transportation of products.

3.7. Manage claims work to review incoming consumer complaints and prepare responses to the claims presented in terms of organizing post-sales and service processes.

3.8. Implementation of the development of sections of contracts for the supply and purchase and sale of industrial products in terms of determining the conditions for after-sales service and maintenance, including installation and installation, commissioning, maintenance and repair.

3.9. Preparation of agreements with product suppliers on after-sales service, warranty and post-warranty repairs.

3.10. Organizing the preparation of requests for spare parts, repair materials and tools necessary for repair and maintenance.

3.11. Participation in determining the warranty periods of products, including those beyond those established by law.

3.12. Organization of proper preparation of documentation (acts, information, certificates) on the volume and timing of post-sales and service work.

3.13. Ensuring that post-sales and service work is completed on time and in accordance with established quality requirements.

3.14. Development of new and improvement of existing after-sales service procedures.

3.15. Preparation of proposals to encourage workers or apply measures to impose penalties on violators of production and labor discipline.

3.16. Implementation of measures to improve the quality of after-sales service.

3.17. Organization of paid elimination of product malfunctions after the expiration of the warranty period.

3.18. Forming teams to carry out installation and installation, commissioning work at customer sites, coordinating their activities.

3.19. Carrying out measures to increase labor productivity, rational use of materials, reduce the labor intensity of post-sales and service processes through the use of information technology.

3.20. Development and implementation of measures to comply with saving regimes and reduce excess costs for product repairs.

3.21. Supervising subordinate employees and organizing the work of small teams of performers during installation, installation, and commissioning.

3.22. Organization of work during the warranty period to transport faulty products from consumers to service centers and back and to replace products during repairs.

3.23. Organization of monitoring of compliance by subordinate workers with labor protection and fire safety requirements, industrial sanitation.

3.24. Installation and timely delivery of tasks to teams and individual workers in accordance with approved plans and schedules for after-sales maintenance and service, ensuring and monitoring their implementation.

3.25. Coordinating the provision of necessary spare parts by production and repair shops; ensuring rational use of spare parts and consumables.

3.26. Carrying out current and final monitoring, evaluation and correction of post-sales maintenance and service work.

3.27. Monitoring compliance with post-sales and service technological processes, promptly identifying and eliminating the causes of their violation.

3.28. Ensuring that workers fulfill planned tasks and ensure their uniform (rhythmic) work during maintenance and repair work.
3.29 Additionally:
It is desirable to have certificates from Russian or foreign professional organizations confirming competence in the field of organizing after-sales service and maintenance;

Personal qualities that ensure the effective performance of work functions: responsibility, accuracy, communication skills, the ability to quickly solve assigned tasks, initiative, logical thinking, a creative approach to solving professional problems, knowledge of English for interaction with foreign partners;

Change job functions

4. Rights

A category I technician has the right:

4.1. Request and receive the necessary information, as well as materials and documents related to the activities of a category I technician.

4.2. Improve your qualifications, undergo retraining (retraining).

4.3. Enter into relationships with departments of third-party institutions and organizations to resolve issues within the competence of a category I technician.

4.4. Take part in the discussion of issues included in his functional responsibilities.

4.5. Make suggestions and comments on how to improve activities in the assigned area of work.

4.6. Contact the relevant local government bodies or the court to resolve disputes arising during the performance of functional duties.

4.7. Use information materials and regulatory documents necessary to perform your job duties.

4.8. Pass certification in the prescribed manner.

5. Responsibility

A category I technician is responsible for:

5.1. Failure to perform (improper performance) of one’s functional duties.

5.2. Failure to comply with orders and instructions of the General Director of the Institution.

5.3. Inaccurate information about the status of fulfillment of assigned tasks and instructions, violation of deadlines for their execution.

5.4. Violation of internal labor regulations, fire safety and safety rules established in the Institution.

5.5. Causing material damage within the limits established by the current legislation of the Russian Federation.

5.6. Disclosure of information that has become known in connection with the performance of official duties.

For the above violations, a category I technician may be subject to disciplinary, material, administrative, civil and criminal liability in accordance with current legislation, depending on the severity of the offense.

This job description has been developed in accordance with the provisions (requirements) of the Labor Code of the Russian Federation dated December 30, 2001 No. 197 FZ (Labor Code of the Russian Federation) (with amendments and additions), the professional standard “Specialist in organizing after-sales service and maintenance” approved by order of the Ministry of Labor and social protection of the Russian Federation dated October 31, 2014 No. 864n and other regulations governing labor relations.

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IV. Responsibility

The technician is responsible for:

1. For improper performance or failure to fulfill one’s job duties provided for in this job description - within the limits determined by the current labor legislation of the Russian Federation.

2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.

3. For causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation.

4. ____________________________________________________________________

This job description has been developed in accordance with the provisions (requirements) of the Labor Code of the Russian Federation dated December 30, 2001 No. 197 FZ (Labor Code of the Russian Federation) (with amendments and additions), the professional standard “ Specialist in the field of production, technical and technological support for construction production ” approved by order of the Ministry of Labor and Social Protection of the Russian Federation dated October 29, 2021. No. 760n and other legal acts regulating labor relations.

Responsibilities of an energy technician

The job description of a repair technician assumes that he ensures the uninterrupted operation of power equipment, monitors its correct use, and promptly carries out modernization and repair work on electrical and heating networks, as well as air and gas pipelines. Engaged in the reconstruction and modernization of energy supply systems, provides timely production with energy resources with full reporting regarding the feasibility of their replenishment. If necessary, creates requests for the purchase of additional materials, devices and other equipment necessary for the normal operation of the energy sector. He should take part in the development of resource standards for different divisions of the company, as well as in calculating the necessary reserves of resources for the enterprise.

This specialist must carry out certification of environmental, energy and other installations available on the territory of the enterprise. He must also calculate schedules of optimal energy consumption for different departments and monitor the fulfillment of these conditions. The energy technician must be directly involved in testing new energy-type installations and various networks that are put into production operation. He is also obliged to take measures aimed at preventing emergency situations and creating safe conditions for employees while working with energy systems. He must prepare the necessary documentation for concluding contracts with contractors for the repair of equipment and prepare reports in accordance with his competence.