The sewer is clogged, where to call the hotline

Michel
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Michel July 7, 2016Specialization: plumber with 10 years of experience, computer repair specialist, powerlifting coach. I have extensive experience in construction, interior decoration, and making homemade furniture. Hobbies: sports

What to do if the sewer is clogged in a private house or city apartment? Is it difficult to deal with clogs using improvised means? What tools should you have at home if blockages recur periodically? Finally, is it possible to avoid their recurrence? In this article I will try to answer these questions in as much detail as possible.

None of us are immune from minor everyday troubles.

Causes

Let's start with an analysis of the causes of the communal disaster. There are quite a lot of them:

• Paper getting into the sewer . First of all, newspaper and magazine pages: unlike toilet paper, this paper does not soften so quickly when it gets into water;
• Rags that set off on a free voyage . When you drain the water when washing the floors, they try to escape your attention;
• Food waste . Stale potatoes, porridge, tomatoes and other dishes from your table are quite capable of tightly clogging the toilet or riser;
• A variety of cat litters , primarily clumping (clay-based) and sand;
• Construction garbage . The belief that you can pour unused cement mortar into the toilet, sprinkle plaster, or throw out pieces of plaster has no basis;
• Hair and pet fur;
• Closing our hit parade is ordinary fat from plates . It gradually settles on the walls of the sewer and over several years narrows its lumen to the size of a coin. This is the only cause of blockage that is not associated with improper use of the sewer.

Sewer collector. The white mass in it is ordinary fat.

Using the toilet for its intended purpose, contrary to numerous anecdotes on this topic, never leads to problems. Feces and toilet paper travel all the way from the toilet to the sewer without interruption and without delay.

Who to call if the sewer in your apartment is clogged

› It is a wide pipe through which wastewater moves to the outlet openings, and then to wells, pits, and centralized systems. A clogged drain is considered a rare but serious problem.

The difficulty of resolving it is that regular cleaning with soda and vinegar is not enough.

As a rule, the causes of impassable contamination are foreign objects that have entered the riser cavity.

The Contractor (house management company) is obliged to: i) accept messages in the manner and within the time limits established by these Rules

The toilet is clogged where to call

Plumbing fixtures tend to become clogged over time. This is facilitated by deposits of salts from too hard water, urea and other sediment that gets into the pipes and narrows the internal opening. And the owners have to choose: either call a professional plumber, or look for ways to help clean the toilet on their own.

We will analyze the best ways to clean your plumbing fixtures. The sewer system may not work for two main reasons:

1. improper use, violations of operation.
2. the drainage system is not made correctly;

If the drain pipe is not installed according to technology, for example, with a violation of the angle of inclination, then over time deposits will accumulate in the pipe and a blockage will occur.

Lack of sufficient ventilation also leads to clogged drains.

This occurs due to a decrease in the rate of water drainage if air does not enter the riser pipe.

Clogged sewer in an apartment building, who is to blame, what to do and where to call

» The Contractor (house management company) is obliged to: i) accept, in the manner and within the time limits established by these Rules, consumer messages about the provision of utility services of inadequate quality [clogging a sewer is also the provision of a service of inadequate quality – appendix.

Yu.K.] and (or) with interruptions exceeding the established duration, ORGANIZE and CONDUCT A CHECK OF SUCH FACT WITH DRAFTING THE APPROPRIATE INSPECTION REPORT [see.

pp. NK Member Registration: 03/08/2015 Messages: 78 Reputation: -209139 Thanks for the clarification. Section A is clean. Shouldn't the pipe section B in the floor be cleaned by the UK?

Where do they complain if the riser is clogged?

» There are several reasons for clogged toilets or sewer pipes.

1. Gradually, hair and cat fur can accumulate in sewer pipes. A pipe clogged with them can create many problems for the resident of the house.
2. Another bad habit of apartment owners is pouring cat litter into the toilet. There are especially many problems with sand and clay fillers.
3. The most common is throwing leftover food, even small ones, down the toilet. Food may not dissolve in the water and may become stuck in the drain hole. A trash can should be used for leftover food.

In an apartment building, the sewer system may become clogged due to improper pipe laying or wear and tear of the pipeline system.

Pipes of small diameters that are not suitable for sewerage can also be installed. If the apartment is flooded with sewage, you should find out exactly the cause of the accident.

When it happened due to the fault of the builders, it will be possible to obtain compensation for damaged property in court.

Free legal assistance

// Where to go if the sewer is clogged in the house. A section of sewer pipe between the bathroom and the drain. riser - isn't it a sunbed (which according to PP No. 170 without additional

payment should be cleaned)? KRP Active participant Registration: 03/31/2013 Messages: 24,969 Reputation: 97822352 Quote: Message from olgaNK Ie. If the neighbors don’t have water, is it clogged between my bathroom and the common riser? And the section of sewer pipe between the bathroom and the sewer.

riser - isn't it a sunbed (which according to PP No. 170 without additional

payment should be cleaned)? There could be several reasons: your bathtub drain siphon is clogged. If the sewage system is shared with the kitchen, then a plug may form in the pipes from grease from washing dishes, or a rag may have been dropped into the pipe (this is unlikely to happen). The section of sewer pipe from the riser tee (outlet) to the siphon of your bathtub is a sun lounger.

Pravoved.RU 1008 lawyers are now on the website Real Estate Housing and Communal Services

The sewer system is clogged in an apartment building, what to do?

» » Sewerage blockage in an apartment building. Any modern residential apartment complex must be equipped with a drainage system, including piping, risers, wells, septic tanks, and treatment facilities.

Conventionally, contamination of water pipes can be divided into man-made, mechanical and operational blockages.

The first occurs when the integrity of the pipe is compromised.

Dislocation

Now let's figure out where blockages most often occur:

1. In the toilet water seal (between the water mirror and the outlet). This bend usually traps paper, large rags, bulky debris and food waste;
2. In the comb (the horizontal sewer pipe that connects the tee or cross behind the toilet to the sink). Fat collects there;
3. It, along with small food waste and sand, can be found in the siphons of washbasins, sinks, showers and bathtubs;
4. Hair and fur tend to collect on the outlet grilles;

The image allows you to assess the scale of the disaster.

1. The tees and crosses of the risers are clogged with rags;
2. They, along with sand, cat litter, grease and small debris, often cause blockages in sewer drains (horizontal branches that combine several risers), outlets to a well, and, less commonly, pipes between wells.

Is it possible to solve the problem yourself?

The problem with the sewerage system is not always quickly resolved by the utility workers, although this is their direct job responsibility, for which residents of apartment buildings pay monthly and on time.

Making the housing department work is not an easy process, requiring the loss of a huge amount of time, effort and nerves on your part. Are there other options for resolving controversial issues?

There is an option - a service for solving utility problems, specially created for the beneficial interaction of the population with utility companies. Thanks to him, thousands of problems of citizens of the Russian Federation related to the negligence and irresponsibility of housing and communal services were solved.

The service for solving utility problems is presented in the form of a website with easy navigation. To troubleshoot sewer problems, do the following:

• Select the appropriate category for your problem.
• Select the service you need.
• Make a payment if the service is paid.
• Receive a package of necessary documents and instructions on further actions.
• Solving a sewer problem or getting a refund from the service.

Making utility workers work is easy!

What to do

Let's start with where to call if the sewer is clogged. Cleaning of local (within an apartment or house) and general (risers, etc.) blockages is carried out by plumbing equipment installers on the day shift of the housing department, housing and communal services department or other management organization. Blockages in wells (yard sewerage) are transferred to the adjacent organization - Gorvodokanal.

Emergency teams only respond to general blockages (that is, when someone else’s sewage enters your apartment or house).

All persuasion to come at three in the morning because of a clogged bathtub will be in vain. No, not because all plumbers are emotionless alcoholics. This reason for the call is equivalent for them to calling an ambulance about an itchy heel: it seems like a completely medical problem, but one that can be tolerated until a visit to the local physician.

In addition to housing departments, many commercial organizations provide plumbing services.

However, my friends, let's be realistic: nine out of ten readers want to know how to solve the problem of blockages with their own hands. Need recipes. As they say in the hero city of Odessa, I have them.

Three steps to defeating a blockage.

Before grabbing a cable or a bottle of Mole, you should use the main tool - logic:

1. Find out why the drain is clogged. In 90% of cases, the desired results are obtained by asking family members about their last actions before the problem arose. The remaining 10% is the overgrowing of the sewer with grease (it is easy to recognize by a sure sign: the rate of water flow smoothly slows down over several days or even weeks) and blockages outside your apartment/house caused by neighbors;

If the water in the toilet rises when the taps are closed, the blockage is located lower down the riser.

1. Check the location of the blockage. It can be easily identified by paying attention to the socket or connection from which water flows when draining it. So, if, when water is drained into the sink, it rises in the toilet, the tee or cross is most likely clogged; If your toilet receives water drained by neighbors from above, the riser, drainage basin or outlet to the well is clogged.

So, the cause has been found and localized. Now is the time to go on the warpath. How to defeat a blockage?

Rope, wire

A plumbing cable is a simple tool, consisting of a steel cable (sometimes covered with plastic or wrapped in flexible wire) with an S-shaped handle. Thanks to a hook or spring at the end, it does not just pass through the blockage, but destroys its cause and pushes it into the comb, riser or bed.

The photo shows a good, usable plumbing cable.

The cable is effective, however, mainly for small pipe diameters (up to 50 mm inclusive). With a larger cross-section, it often folds up against a fairly strong blockage.

Sewer wire is a more serious tool. Steel wire 5-6 mm thick is equipped with the same handle and a rigid hook; it is used for cleaning pipes with a diameter of 110 millimeters or more. It is not advisable to actively use wire when cleaning plastic sewers: with sufficient strength and persistence, you can break through the pipe at a bend. There were precedents.

Along with wire, steel tape is used to clean large diameter pipes.

How to use a cable or wire? The tool is moved to the site of the blockage while rotating the handle. At the same time, it is important to keep it taut with sufficient force: otherwise it will simply fold into a loop.

After the water has gone, the tool is removed from the sewer with continuous rotation in the same direction as before. This little trick will help you not to let a possible “catch” off the hook and prevent it from causing another blockage.

Captain Obviousness suggests: cleaning the riser from the bottom up through an open inspection is a very, very bad idea. The stream of impurities moves faster than you, knows no mercy and always completes what it starts.

If you value your clothes and reputation, clear the clog from top to bottom.

A mini version of a string (like a guitar string) can help remove hair and fur from the outlet. The cable is fed through the grate during continuous rotation and extracts the lush plume in several steps.

After clearing a grease plug or blockage consisting of sand, cat litter or small debris, the drain must be flushed. The instructions for flushing are extremely simple: 100 - 200 liters of the hottest water possible are drained through taps, buckets or a hose, which removes the remains of the plug.

Water hammer

A toilet clogged with sand, small debris, food waste and paper can often be cleared by organizing a small local water hammer - a sharp increase in pressure on one side of the clog. What and how can this be done?

• With a plunger. He covers the surface of the water, after which the handle is sharply pressed several times;

Plumbing plunger.

• A plastic bottle with a volume of 1.5 - 2.5 liters with a cut off bottom. Cleaning is done in the same way;
• A large rag and a mop or any other stick. The rag is placed in the bowl, followed by sharp pressure.

In the absence of a plunger, you can get by with a rag and a stick.

There are two unpleasant aspects to this cleaning method:

1. If the toilet is full to capacity, you will have to scoop out some of the contents with a ladle before cleaning;
2. Splashes from a water hammer fly in all directions, including towards a person bending over the toilet.

Chemistry lessons

What to do if the sewer pipe is clogged and you don’t have a cable at hand?

In some cases, knowledge of the basics of chemistry can save the situation. A number of organic materials are relatively quickly decomposed by solutions of acids and alkalis; At the same time, these solutions do not cause any harm to earthenware, porcelain, plastic and cast iron pipes.

Chemicals can be used to neutralize:

• Fat plugs;
• Clogged with food waste, paper and cotton rags;
• Stoppers made of hair and wool.

Alkalies and acids are powerless against any inorganic debris.

The most well-known means for clearing blockages is “Mole” based on sodium hypochlorite.

Means "Mole". The price of a liter bottle is from 40 rubles.

In its absence you can use:

• Vinegar essence and table vinegar;
• Citric acid and drinks that contain it (in particular, the popular Sprite and SevenUp);
• Cleaning products based on acids and alkalis (Domestos, Sillit, Beliznu, etc.);
• Electrolyte for batteries;
• Soda (caustic and regular);
• Dry oxalic acid.

The algorithm for using all chemicals is the same:

Cleaning drains using chemicals.

Hot water

What should you do if your drain is clogged with grease and you don’t have any of the tools or tools listed above?

Provided that the water goes away, albeit slowly, the fat plug can often be washed off with hot water.

The water must have a temperature of at least 60 degrees. The hand tolerates touching an object with this temperature for no more than five seconds. Slightly warm water will be absolutely useless.

Water temperatures of 70C or more cause involuntary utterance of swear words.

The cork is blurred like this:

• Hot water is turned on with maximum pressure at which it has time to leave;
• The pressure gradually increases;
• After the water has time to drain with the tap fully open, a volley discharge is organized: one or two buckets are poured into the sink or bathtub. High pressure will wash away any remaining grease from the pipe walls.

specpreprava.ru

Is a sewer riser considered common property? The concept of common property of an apartment building is given in Article 36 of the Housing Code of the Russian Federation, as well as in the Rules for the maintenance of common property, approved by Decree of the Government of the Russian Federation No. 491 of August 13, 2006.

• Justify and indicate to the housing office, homeowners association or management company that the solution to the problem is within their competence.
• Sign and number

This application must be submitted to the housing office, homeowners association or management company that services your home. If there is no reaction, then the application must be submitted to the prosecutor’s office and Rospotrebnadzor, who will begin an investigation based on your application.

Attention

In order to avoid problems resulting from clogging, you must follow certain rules for using this system. And when a sewer blockage occurs in an apartment building, not every resident knows what to do. We recommend reading: Legal questions and answers The most important thing is not to panic, but to calmly and reasonably take steps to eliminate it.

The sewerage down the street is clogged, where can I complain?

In accordance with Part 1 of Article 50 of the Federal Law “On the Sanitary and Epidemiological Welfare of the Population” No. 52 Federal Law dated March 30, 1999.

, officials carrying out state sanitary and epidemiological supervision may visit the residential premises of citizens in order to inspect their living conditions only with their (citizens’) consent.

Typically, residents of apartments whose owners are being complained about do not give such consent. In this regard, most often, such issues can only be resolved in court within the framework of the Civil Code.

Dear consumers, remember, your strength is in your knowledge of the law. If you have any questions, you can always seek advice from Rospotrebnadzor in the Altai Republic.

Where to complain about sewer drain from neighbors

Undoubtedly, conscientious companies will not leave residents’ letters unanswered. In the video about the appeal to the Criminal Code Complaints about housing and communal services.

But the topic does not lose relevance - more and more new questions are being received: “The following situation has arisen: the sewer pipe in the whole house is rotten and leaking, as a result, it drowns us and the neighbors below, whose apartment is insured, they are threatening to sue us.

Are we the culprits of this incident, if, as far as I know, this riser is public property, or is housing and communal services still to blame? And am I obliged to change the riser at my own expense? or should housing and communal services pay for this? Let's sort it out in order.

Complaint about sewerage in basement

In accordance with paragraph 31 of the Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings adopted by Decree of the Government of the Russian Federation on May 23, 2006 No. 307, an organization providing utility services to consumers is obliged, independently or with the involvement of other persons, to carry out maintenance of in-house engineering systems , with the use of which utility services are provided to the consumer, as well as recalculate the amount of payment for utility services, including in connection with the provision of utility services of inadequate quality and (or) with interruptions exceeding the permissible duration. In accordance with Article 154 of the Housing Code of the Russian Federation, payment for residential premises includes payment for the maintenance and current repairs of common property in an apartment building, as well as payment for utilities.

The management organization was fined for the smell from the basement

Here briefly describe the essence of the problem. No more than two or three phrases. Emotionless. An error occurred.

Example: “I live on the first floor and due to blockages in the common pipes in the apartment there are regularly problems with the sewerage system. In accordance with paragraph 9 of the Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings, approved by Decree of the Government of the Russian Federation No. 354 of May 6 2011, when providing utility services, uninterrupted removal of domestic wastewater from residential premises must be ensured. The following are the requirements:

• indicate which classification the house belongs to;
• how many years ago was the last renovation carried out;
• If a violation is detected, repairs will be carried out.

Here you can submit an application to the management company for repairs.

The sewer is leaking, where to go, the sewer is being drained, where to complain

• Clogged sewer in an apartment building: who is to blame, what to do and where to call
• Free legal advice
• The sewer is leaking, where should I go?
• Where to go if the drain in your apartment is clogged?
• The sewerage down the street is clogged, where can I complain?

Clogged sewerage in an apartment building: who is to blame, what to do and where to call Attention of Federal Law No. 59-FZ “On the procedure for considering appeals from citizens of the Russian Federation”, a written appeal received by a state body, local government body or official in accordance with their competence , is considered within 30 days from the date of registration of the written appeal, and specialists most often do not have the opportunity to immediately go to the site in response to a citizen’s complaint. In this case, it is necessary to take into account the volume of discharge and correctly calculate the size so that the well can successfully cope with any incoming volumes. And also: soil absorption capacity, groundwater level, soil freezing depth and other features. Filter cassettes are used if the soil is clayey and does not absorb moisture in the required volume.

They are bulk filters into which liquid from the septic tank flows through pipes. Next, the water is collected in a drainage collection system. Filtered using the cassette method, it is used to irrigate crops or for other technical needs. Who controls the installation of sewerage in a private house Sewage refers to the engineering systems of buildings.

This also includes water, gas and electricity supply. For each of the last three systems, a certified project is required.

Complaint to city authorities about sewerage near home

The check did not yield anything - only then can you complain to the housing and communal services or other organization responsible for the condition of engineering systems. Residents of multi-storey buildings are increasingly remodeling their apartments and changing the location of plumbing fixtures. Naturally, the position of the pipes of engineering systems also changes.

If the installation according to the new water supply or sewer plan was carried out incorrectly, stagnation is possible in the racks and sewer wells, causing a terrible stench. Any work related to repair work must be carried out by professionals and with the permission of the relevant authorities. What to do if there is a smell from the basement? If there is a sewer break in your house or apartment, you need to call immediately.

The problem of one apartment can become large-scale and affect neighboring housing. A complaint to the city authorities about the sewage system near the house. How and for what exactly is decided at a general meeting.

Important

ATTENTION! If, after contacting Rospotrebnadzor, housing and communal services or management company specialists nevertheless went to the address of the leak and fixed it, you need to inform the last point of the complaint.

You can also attach to the application to the court evidence of damage to personal property due to a leak or sewer break, if it arose due to the failure of public utilities to fulfill their duties.

After eliminating the causes of the stench in the basement, unpleasant sewer odors may continue to be felt for some time.

You should endure it, trying to ventilate the basement and residential apartments on the lower floors as often as possible. This video describes several reasons for the appearance of sewer smell in an apartment, as well as ways to eliminate this problem.

Source: https://specpreprava.ru/2019/01/25/zhaloba-gorodskim-vlastyam-o-kanalizatsii-u-doma/

Prevention

What can I do to prevent the sewer from getting clogged?

Alas, I will not open America to the dear reader. All recommendations are widely known:

1. Install nets on the outlets of bathtubs, sinks and showers. They will trap hair, wool, threads and foreign objects;

The mesh will protect the outlet from hair and other foreign objects.

1. Use sewerage only for its intended purpose. Food scraps and garbage should go into the trash can, not the toilet;
2. Wash dishes with hot water. This will relieve you of fatty plugs;
3. Organize the drainage of the washing machine at the maximum distance from the riser or outlet into the well. With each drain, hot water and washing powder will flush the pipes;
4. When installing sewerage, lay pipes with a constant slope. Counterclone is a place of guaranteed blockages.

Minimum slopes for pipes of the most common diameters.

How to write a complaint about housing and communal services?

If, after contacting the housing and communal services with a request to fix a fault in the basement, the latter do not respond, then write a complaint to the State Housing Inspectorate, Rospotrebnadzor and SanPiN as follows:

• At the top of the document, enter your details (full name, phone number, registration address).
• We indicate the title “Statement of violation of the rules for the operation and maintenance of residential buildings.”
• Next, we write the exact address where the emergency occurred.
• In the main text we talk about problems with sewerage.
• Next, we appeal to officials with a request to respond to the complaint, conduct an investigation and punish the perpetrators.
• At the very bottom there is a number and signature.

The main recommendation is to document sewer problems with photographs and videos. Having learned about the complaint, utility workers try to immediately fix the problem before the inspection arrives. On the one hand, this is to your benefit - the sewage problem has been solved. On the other hand, in order not to look like a “liar” in the eyes of the inspector, save a photo and video report.