The personal account number performs the important function of storing and identifying data on housing and communal services and apartments. In other words, using this number you can pay for housing and communal services, find out the amount of debt, and find out the number of people registered in the apartment. But to use this function, you need to know how to find out the personal account number at the apartment address. This is very easy to do if you have an online banking account. In addition, information is available to Muscovites on the State Services portal, and for those living in other regions, the same information is provided by the Unified Center and management companies . You can check the debt by number in the same Internet bank, the websites of the Unified Center and the Criminal Code, as well as through the Rent-24 system.
The information was updated on May 2, 2010. Currently available online options include only checking through my.dom.gosuslugi.ru. The relevant instructions in the article have been updated. The Sberbank Online method is currently not available. Please take this into account.
What is it and why is it needed?
The personal account of the housing and communal services payer is a unique identification number with which you can get access to detailed technical and other characteristics of the living space. All data is contained in the information warehouse. Using the number you can find out, for example:
- Technical indicators of the apartment: living space area, type of coating, etc.;
- Data on registered (registered) citizens in the apartment;
- Information about the engineering component of the apartment - gas, water wiring, etc.;
- The amount of debt to housing and communal services, data on the amount of consumed utilities, as well as displaying payment history.
As a result, we can say that a single personal account is necessary to simplify the procedure for repaying rent, as well as a faster and easier way to obtain important technical data about the apartment - this can be useful, for example, when selling an apartment. For these reasons, it is quite important to know how to view the status of your account - the speed and convenience of paying for utilities depends on this.
An account can only be opened in the name of a legally capable and adult citizen of the Russian Federation. According to Article 153 of the Housing Code of the Russian Federation , a unique number can only be provided by the owner or tenant of housing, as well as a member of a housing cooperative.
Attention: in accordance with Art. 155 of the Housing Code of the Russian Federation, payment for utilities must be made according to your unique number assigned to the apartment. Previously, payments could be made in other ways.
Debt information via the Internet
This option for obtaining information about necessary payments is the most convenient, since if you know your personal account, it allows you to obtain the necessary information without leaving your home and immediately pay existing bills.
In the event that debt is generated by accessing the resource of the State Services portal, you will need to perform the following procedure:
- log in to the portal or register , confirming a qualified account in any available way;
- in your personal account, select a service dedicated to payment for housing and communal services and choose your resource supplying organization;
- when moving to the next section, select the option to pay for a specific service, and also enter the number of the personal account through which payment is made;
- the system will automatically generate a receipt for payment the consumed volume of the resource, in which you can obtain information about the current amount of debt.
If a person who is interested in the amount of debt has a personal account in Sberbank (as part of its Sberbank Online service), then information about the debt can be obtained using its payment functionality.
To do this you will need to do the following:
- log in to your personal account based on your existing login and password;
- select the section dedicated to payments and transferswhich can be carried out if there are available funds on the bank client’s card or account;
- in the section menu, select the tab that is dedicated to payments for utilities and housing and communal services, and in the drop-down menu there is a tab dedicated to payment for the received gas;
- the next step is to select the supplier whose services are payable. If there are several suppliers, you can use the search service for the required organization;
- the next step is to select the service to be paid for, as well as entering a personal account to generate payment information and selecting a card or account from which funds will be debited. Without these actions, information about existing debt will not be generated;
- a receipt will be generated automatically, containing all the necessary information about the existing debt, or the system will issue a receipt with zero amounts if payment has already been made in full and payments are not required at the moment.
Another option for obtaining the necessary information is through the functionality of the websites of resource supply organizations. To do this you need:
- log in to the website of a specific organization;
- Based on the available information about the personal account, generate a receipt for payment and print it . The receipt will contain all the necessary information about the amounts required to be paid. Such a receipt can be used if you need to pay for consumed gas without using mobile applications of various banks or if you do not have an account with the State class=»aligncenter» width=»680″ height=»301″[/img]
How to find out the housing and communal services account at the apartment address?
At the moment, the service for providing a number is carried out both online and offline:
State Services Portal
1. Go to the GIS Housing and Communal Services website (https://my.dom.gosuslugi.ru/).
2. In the upper right corner, click “Login”.
3. Log in through the State Services portal.
4. After authorization, you will be returned back to the GIS Housing and Communal Services website. We confirm the terms of the user agreement.
5. Search for and click on the item “Connected LANs to your Personal Account”.
6. And here is the list of your personal accounts (table at the bottom of the page). All!
Other methods
- In the management company. The method is available in any region of the Russian Federation, as long as your apartment is serviced by a specific organization. To obtain information, it is not necessary to go to the Criminal Code in person - you can find out the number via the Internet or by calling the hotline. The name of your management company, hotline, e-mail address or website - all this is indicated on the receipt that is left in your mailbox for payment. If you don’t have a receipt, no problem - use the following method;
- Through Sberbank Online. Recently, Sberbank began to actively develop this area, because Many users pay bills with a bank card. You need to log in to the service, find the “Personal Accounts” tab, after which you need to enter the address of your apartment in a special search window. Not only the account number will be displayed, but also the amount of the last bill issued, as well as the total amount owed. Not relevant! Use the State Services portal.
Application form for an extract.
Search for an individual number
Information on the subscriber's personal account is available at the energy company itself, which you can contact in person or by phone. The institution has a whole department for working with individuals. By voicing his personal data (full name, residential address), a person will receive the necessary information.
You can also find out about your personal electricity account number at your address via the Internet. The information is contained on the website of the energy enterprise itself, as well as the State Services portal.
Both services undergo a registration procedure. To do this you must specify:
- surname, name, country of the payer;
- residential address;
- passport details or number of the individual certificate of compulsory pension insurance (SNILS);
- mobile phone numbers;
- email address.
After completing the procedure, a window will open where the user will be taken to the Personal Account section. This is where the consumer's personal account is contained. By the way, many suppliers have mobile applications that are installed on a mobile phone.
To find out about your personal electricity bill, you can look at the monthly payment slip that is sent to consumers for payment. It is printed next to the client's initials and address. In addition, an invoice appears when you deposit money for electricity into an ATM. In the device, select the “Payment at address” tab. After entering your personal data, the necessary information will appear on the screen.
Once you find out your personal account, you can get other valuable information. For example, are there any debts behind the apartment?
How to check housing and communal services debt on a personal account?
We have already said that a unique number gives the user the opportunity to find out online not only the technical characteristics of the house, but also the total amount of debt. But if the number is known, how can you find out the housing and communal services debt on your personal account?
- In Internet banking. An excellent example would be Sberbank Online: to find out the amount of debt, you just need to log in to the service, follow the “Personal accounts” link and indicate the account number/address of your apartment. The debt will be displayed in full, including fines and penalties;
- Regional websites from management companies and settlement centers. As a rule, each region, region or region has its own site-ERC. the Sverdlovsk Region this function is performed by the website www.erc.ur.ru. All you need to do is register on the service by entering your contact information, full name and unique number. The ERC or management company will automatically generate a receipt for payment, payment history, debt balance, etc. in a couple of clicks;
- System "Rent-24". The resource was opened in 1996, and since then has expanded to 36 regions of the country, including the most populated areas. You can make a payment or find out the balance of the debt through the Rent-24 website at the link https://kvp24.ru .
Don’t forget: all the methods listed above allow you not only to find out the amount of debt, but also offer to pay it off immediately. To do this, you don’t need to go to a bank or clearinghouse - you just need to have a bank debit card with money in your account. Payment is made instantly, and there are no commissions at all.
How to find out the cadastral number of an apartment
The cadastral number of the apartment is indicated in the extract from the Unified State Register of Real Estate, the cadastral passport and the registration certificate. If these documents are not available, then you can find it in Rosreestr, where all information relating to real estate is stored.
Services on the website of Rosreestr (Federal Service for State Registration, Cadastre and Cartography)
Reference information on real estate objects online rosreestr.ru/wps/portal
Enter the cadastral number or address and find out publicly available information about the property.
Obtaining information from the State Cadastral Valuation Data Fund https://rosreestr.ru/wps/portal/cc_ib_svedFDGKO
Find out the cadastral and market value of the property.
How to find out and review the cadastral value of real estate. rosreestr.ru/site
Useful information on the Rosreestr website
Conclusion
A number associated with an apartment is a very convenient tool that allows you not only to obtain all the current data on housing and communal services payments, but also provides access to quick and easy debt payment.
You can find out your unique account number at the apartment address through Sberbank Online, the State Services portal (valid only for Muscovites), as well as from the management company of your building. If you know the account number, but need to find out the size of the debt, Sberbank Online, the websites of management companies and unified settlement centers, as well as the Rent-24 resource will still help you.
Finding out the required information
When installing intercoms, residents enter into a service contract either with the service provider directly or through an intermediary - the HOA.
Accordingly, when the question arises of how to find out the debt for the intercom, it is appropriate to study the signed papers in order to determine the recipient of the money transfer.
Note that in Russia, 80% of such agreements go through building management companies, which makes the task a little easier for indebted residents.
In this case, citizens have three ways to obtain the necessary information: a visit to the HOA office, questions by phone, or use the website of the management organization.
In situations where the office does not provide online information services, the two options listed above remain. Let's look at the features of the methods presented below.
Attention! If the apartment owner pays for the service directly, you will need to visit the office of representatives of the service center to clarify on-site questions about arrears and the procedure for repaying debts or use the website of this company.
Keep in mind that trips to the recipient of funds are considered the most reliable way to understand the ways in which arrears may arise..
However, this option has a significant drawback - loss of time on the way to the office and in line to see an employee of the enterprise.
Here you will be able to find out the information you are looking for after the name of the apartment address or personal account specified in the agreement. In a similar way, people find out debts for housing and communal services.
According to a similar scheme, citizens receive the necessary information by telephone. This option does not require travel time.
True, there is also a negative side here - it is impossible to find out the nuances of the issue through telephone conversations. In addition, here you will need to prepare additional papers that the line operator has the right to request.
Online checks
Let us note that the Russians say that the fastest and most acceptable method of control here is to identify information online on the official portal of the HOA or service provider.
Keep in mind that information verification here is available around the clock, which becomes an undeniable advantage. In addition, the speed and convenience of obtaining data in this way is highly appreciated by the country's citizens.
Another advantage people consider is the chance of instant transfer of accrued payments to the lender . Moreover, the simplicity of the interface of such programs does not become an obstacle to the use of such a service by older people. The algorithm for clarifying information here is as follows:
- personal account registration;
- selecting the desired option “Check debts” on the page of the supplier or intermediary;
- entering the required details;
- familiarization with the account balance.
For example, the portal requires entering the client's address. Here you need to indicate the street name and house and apartment numbers.
True, the set of details entered is determined by the policy of a particular organization. Please note that if negative indicators are detected on the account, the client has the right to pay the arrears online using a bank card. To transfer funds, just press the “Pay” button and fill out the field with a secret code or captcha.
Nuances
Keep in mind that if the tenant moved in after the conclusion of agreements for servicing the intercom, you will be able to find out the details of the service company by looking at the company inscription on this product.
As a last resort, it is appropriate to check the information with neighbors who have a signed agreement or directly with the HOA.
Please note that these actions are appropriate in situations where the property owner is aware of the late payment and intends to repay the debt.
However, other circumstances are more common when the owner is “imposed” on the arrears accrued to the former tenant of the apartment.
Let's find out how to act in such circumstances below.
Possibility of partition
To split your personal utility bill, you must have this right. It can only be used by official owners and co-owners of real estate. At the same time, the procedure for privatized housing does not present any particular difficulties and is completed quite quickly.
Another category of citizens who have the right to share a personal account are participants in relations under a social tenancy agreement. However, they have a number of conditions and requirements. Turning to the current norms of Russian legislation, in particular to the Housing Code of the Russian Federation, it is established that families living in the same residential premises received under a social tenancy agreement do not have the right to enter into any agreements with each other. However, this condition does not change even when an official marital divorce is filed. Living with a former family in the same apartment, a divorced spouse cannot claim a division of the personal account in order to pay his share separately.
Despite the strict rules, there is still a workaround. Marital relationships do not in any way affect the duties and rights to the state. Each person has the right to claim to pay his share independently, bearing responsibility only for it. In other words, if it is necessary to divide personal accounts in municipal housing, it is necessary to draw up an agreement with the municipal authority. At the same time, for privatized housing you simply need to write an application to the management company.
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- Popular payment methods for utilities
- Utility payment deadline
- Calculation of penalties for late payment of utilities
They brought new receipts. In them, the personal account number is separated by a dash (32125-125). On old receipts the number was solid. I pay for housing and communal services through my personal bank account, where my wages are credited. I started to generate a payment order with such a personal account, using a dash. The bank's program did not allow me to create a payment order. I paid the old way. Question: are there any legislative acts regulating the preparation of personal accounts for housing and communal services? How many numbers should it have, and can other characters be present in the personal account?
Don’t pay for housing and communal services; 97 PP from the budget goes to each personal account. It turns out that you pay for the second time.)))
yeah, don't listen! In our house, apparently, there are such smart people too - they don’t pay, they have welded a garbage chute in the whole house and they don’t take out the garbage, because... Nobody pays for these services, and they don’t work for free.
in mid-August we moved to a new apartment (new building). At the time of water supply and elevator operation. The management company issued an invoice for the entire August for services, although it did not provide them. The heating season has not started and heating fees are also included in the receipt. Services have not yet were provided. The ownership documents are not yet ready. Is all this legal?
Hello, Evgeniy! Perhaps they distribute the heating throughout the year and you pay an even amount all year. You must have documents/agreements with the management company on hand - read them. Take the receipts and go to the management company - let them explain what they are charging for.
If you do not agree with such an accrual, write a statement to the Criminal Code addressed to the director - let them look into it and provide you with a response in writing. You can read how to write applications to the Management Company here:
If their official answer does not satisfy you, take their answer and write a complaint against the Criminal Code to the Housing Inspectorate. More details here:
Next is the prosecutor's office and the court.
Most likely, everything will become clear at the first step. Good luck!
How to find out the owner by account number
Speed and convenience – these are the main trends in the modern world. Those who develop tools that make our lives more comfortable are the first to see these trends.
Taking money out of your wallet, counting out the required amount, receiving and distributing change - a fairly large amount of time is spent on these operations.
As a result, plastic bank cards have appeared in our everyday life.
Since bank cards have become one of the most common payment instruments, fraudsters have begun to pay close attention to them.
However, a set of measures aimed at protecting plastic cards and legislative norms allow bank card holders to be sure that information about them will not become the property of criminals.
But sometimes situations arise when there is a need to establish who is the owner of the card.
Bank secrecy legislation
Control of the activities of banking institutions is carried out in accordance with several laws. Among them is Federal Law No. 395-1 . It establishes the procedure for conducting banking activities. In Art.
26 “On Banking Secrecy” states that institutions engaged in financial activities are prohibited from disclosing confidential information about their clients to anyone other than officials.
From this it follows that the bank will not be able to find out who the owner of the card is.
Online services
There is an effective way to find out whose card is by its number. For this purpose, you should use online banking services. Using them, you should issue a money transfer to a card whose owner you want to know. You can perform this operation:
- Go to online banking and create a request for a money transfer using a known card number. Before the payment is confirmed, the system will show information about who the money is being sent to. Next you should cancel the transaction.
- In a similar way, you can obtain information using mobile banking. For this purpose, you should send the transfer amount to number 900 and the card number. The message received on your phone will contain information about the owner of the card to which you made the transfer.
By the number on the card, you can determine which bank it is serviced by. In addition, it is possible to obtain information about which payment system the card is serviced by and its type - debit or credit.
Will the card number help identify its owner?
There is one method that does not contradict the law to determine the telephone number of the owner of a bank card by its number. However, you can also use it only when someone conducts transactions with funds in your account.
If such a situation arises, you should first take a bank statement. This is necessary to find out where the money was transferred from your account. With this certificate, you need to contact the police and write a statement about the theft of funds.
Police officers will ask the bank for information about the details of the citizen into whose account your money went.
At present, it is not possible to determine the phone number of the owner of a bank card using its identifier.
What information does the card number convey?
Despite the fact that the card number contains information about its owner, only a specialist can decipher it. If you find a bank card, it is advisable to give it to the bank. They will track down the card owner.
Account management
This account can be maintained by one person or several . In the first case, only the owner is responsible for repaying debts and making payments, and in the second, the person with whom this account was shared is also responsible.
Account splitting is provided for employers. This is done so that the tenant of the apartment can pay for utilities. Who lives there, not the owner.
In the process of division, the tenant also receives a separate right of ownership of the dwelling, based on a lease or rental agreement. After this, the tenant receives the right to make payments legally.
Resolution of controversial situations
Experience knows many cases when a person buys an apartment and eventually receives receipts with a debt for an intercom. In this case, you need to know what to do according to the law and eliminate the need to pay unjustified debts. Here it is also important to understand how legitimate the office’s demands will be, even if the debt is registered with the new tenant.
Any delay may result in the intercom being turned off, even if the owner’s fault is not ultimately established. Moreover, it should be remembered that collection of debts left by the old tenant from the new owner of the apartment is not allowed, no matter what item of expense the debt was established for.
How long is a document stored?
In official documents there are no deadlines for storing payment documents. However, some receipts have such a mark. It states that receipts must be kept for at least three years.
Such a decision can be associated with the statute of limitations, which is also three years. That is, any public utility organization that provides certain services to the population has the right to sue any debtor and demand compensation for the debt only for the last three years. From this we can conclude that not a single company will wait until the defaulter voluntarily pays off his debt and will definitely go to court before this period expires. This is worth keeping in mind for those who mistakenly believe that they can not pay and the debt will automatically be written off due to statute of limitations.
Check your personal account using your phone
In order to find out your MTS account from your mobile phone, we can use the simplest and most reliable tool - the USSD command * 100 # . This team has been working online almost from the very first days of its founding. To check the balance, you need to dial the specified combination and press the call button - after a few minutes, the amount of funds in the subscriber’s account will be displayed on the phone screen.
The balance is displayed on the mobile phone screen in Cyrillic. But if the phone does not support displaying Cyrillic characters, you need to change the spelling of the command - to display the balance in Latin characters, use the USSD command #100# . By the way, along with the balance, the available limit is also shown on the mobile phone screen.
Is MTS or Credit connected to your number? In this case, you will need a command that shows the debt on the personal account on the MTS number - this is the USSD command * 100 * 3 #. A similar command works online, displaying the debt in Latin characters - for this, type the command #100 * 3 #. TO
How can I find out how much money is in my MTS account when roaming? You can use all the above mentioned USSD commands for this. Checking your balance in roaming is absolutely free , just like in your home zone.
Another way to find out the balance or debt on your MTS personal account is to call the help desk at 8-800-250-0890. By introducing ourselves and giving our passport details, we can find out the balance and debt on any number registered in our name. Consultants at MTS service offices will also provide similar information.
