In our age of information technology, the time has come to finally say goodbye to the endless queues that have become part of our lives. And, to the joy of many, this also affected payment for housing and communal services. You can now make a payment without leaving your home using mobile banks and special online services. An alternative is payment terminals, ERCC. Even the queues at the cashiers have become much shorter - and this is due to the fact that the employee no longer needs to type out all the information about the payment addressee - it is enough to simply enter his individual code, which contains all the necessary data. But how do you find out the housing and communal services payer code? We will answer the question in this article.
What is this payer code?
Before we tell you how to find out the payer code (CP), we will briefly tell you what it is. This name hides a unique 10-character cipher. Using it, the payment acceptance system identifies the payer and receives all the information necessary to make the payment. It is this code that must be reported to the cashier, entered on the terminal screen or in the online payment service window.
Basically, it is formed by your management company - every home owner today has such a number. The housing and communal services payer code is, in fact, an unchangeable composition of numbers, letters or other symbols. It can transform in two cases:
- Another management company has started servicing your home.
- Some serious changes have taken place in the housing and communal services structure.
Ideally, when changing the code, the housing service company should warn the owner about this - after all, if you indicate the wrong payer code, the transfer will “hang”, and an unsuspecting person will be charged a penalty for late payment. To avoid such “surprises”, everyone needs to be aware of how to find out the payer code themselves before making a payment.
Why do you need to know the CP?
The payer code is the same identification number as the TIN, SNILS code, policy, passport, etc. It allows you to identify all payers.
Why are many people interested in how to find out the payer code? There is only one answer - this information helps to save your time significantly! For example:
- The code is needed to pay for housing and communal services in all electronic systems for accepting such payments, payment terminals, and ATMs.
- This code is needed in order to receive on the popular useful resource “GosSberbank-Online” also requests this code to make instant payments from a bank card linked to it using only your smartphone or PC.
Among other things, this code helps you find out whether the receipt that arrived in your mailbox is genuine or whether it is a trick of scammers. The latter can skillfully falsify many data, but instead of the payer code they write a random set of numbers. Remember - this number can only be changed by the management company! It is easy to find out about past transformations by simply calling her.
Method No. 1: by receipt
The surest way to tell you how to find out the payer code is to look at the receipt for payment for housing and communal services. They are dropped into mailboxes and handed over personally to the concierge, the entrance manager, etc.
Typically, in receipts this information is contained in the upper right corner of the “header” of the sheet in the corresponding line - “Payer code”. Next door will be information about you, a barcode, and the total cost. If the receipt does not contain a code, then this is a reason to doubt its authenticity.
Method number 2: find out offline
How can I find out the payer code if I don’t have a receipt at hand or access to the Internet? We offer you several simple ways:
- Having grabbed your passport and, just in case, a document on ownership, you can go to your housing office or management company - they should provide you with this code.
- If you don’t want to leave your home, how can you find out the housing and communal services payer code at the address? Make a call to the EIRC (Unified Information and Settlement Center) or to the Criminal Code. Be prepared to dictate your passport details and information about your place of registration, for which you need to know the code.
How to find out the housing and communal services account at the apartment address?
At the moment, the service for providing a number is carried out both online and offline:
State Services Portal
1. Go to the GIS Housing and Communal Services website (https://my.dom.gosuslugi.ru/).
2. In the upper right corner, click “Login”.
3. Log in through the State Services portal.
4. After authorization, you will be returned back to the GIS Housing and Communal Services website. We confirm the terms of the user agreement.
5. Search for and click on the item “Connected LANs to your Personal Account”.
6. And here is the list of your personal accounts (table at the bottom of the page). All!
Other methods
- In the management company. The method is available in any region of the Russian Federation, as long as your apartment is serviced by a specific organization. To obtain information, it is not necessary to go to the Criminal Code in person - you can find out the number via the Internet or by calling the hotline. The name of your management company, hotline, e-mail address or website - all this is indicated on the receipt that is left in your mailbox for payment. If you don’t have a receipt, no problem - use the following method;
- Through Sberbank Online. Recently, Sberbank began to actively develop this area, because Many users pay bills with a bank card. You need to log in to the service, find the “Personal Accounts” tab, after which you need to enter the address of your apartment in a special search window. Not only the account number will be displayed, but also the amount of the last bill issued, as well as the total amount owed. Not relevant! Use the State Services portal.
Application form for an extract.
Method number 3: find out online
The easiest way to find out the payer code at the apartment address is via the Internet, both through a PC, and outside the home - through the same smartphone. This is done simply:
- Go to the Moscow State Housing and Communal Services resource. Among other things, it will help you decide on your payer code.
- If you have ever made similar payments through GosSberbank-Online, then simply find the corresponding electronic checks in the transfer history - the payer code will be indicated in them. Mobile banks of other credit institutions can also save slips with such information in their history.
What is a payer code and where can I view it?
To facilitate the procedure for using housing and communal services online, a special payer code was introduced. This is a unique ten-digit number with which you can easily make payments and view information in terminals and Internet applications. The code is assigned by the management company with which the apartment owner entered into an agreement.
You can find such a number on your receipt for payment of housing and communal services. It is indicated in the upper right corner. The number consists of strictly ten digits and usually the word “code” is written in front of it.
Attention! If the payer code on the receipt has changed, but the accounting code remains the same, this may mean that the receipt is fake. To check the payer code, you can go to the single portal “State Services” or call the management company.
How to find out the debt by payer code?
The housing and communal services payer code is not only the “key” to quick payment for services, but also a way to quickly become familiar with the amount of your debt to the management company. The code will help you on the following resources:
- “State Accruals” of your personal account, link the payer number to your account. In the “Accounts” tab, your debt will be displayed, which can be paid immediately.
- Bank of Moscow service. You enter the payer code, and then you can choose what debt you are interested in - for today, for the current month, for the last six months, etc.
Step-by-step instructions on how to find out your debt
To find out the amount of debt, you need to go to the appropriate website, register and authorize, and get the necessary information in your personal account. Depending on the resource you choose, the procedure will be slightly different.
Site selection
Each user chooses a site at his own discretion. Not all management companies have such resources. Of course, it is convenient to use the single portal “Government Services”. On it you can not only obtain information and pay debts, but also receive many other government services. However, the registration procedure on the portal is a little more complicated than on other sites. It requires mandatory identification confirmation.
Obtaining information on housing and communal services at the settlement center is possible without registration at all. But in this case, the payer code alone will not be enough to find out the debt. You will need to enter additional information (region, area of housing, number of residents, etc.).
Registration
In order to access information regarding housing and communal services, you need to go to your personal account on the website. It is assigned to the user during the registration procedure. Creating an account on different sites may vary, but in any case you will be required to provide personal information. For example, on the Gosuslugi portal, to register you need:
- Enter your full name.
- Provide your email address.
- Enter a valid phone number.
After this, you need to confirm your identity. This can be done in different ways: by mail, at service centers or using an electronic digital signature. On other sites, the procedure for creating accounts does not require identity verification - you just need to enter your personal data.
Authorization
To enter your personal account, you need to log in. To do this you should:
- Go to the site page.
- Enter login.
- Enter the password specified during registration.
- Click on the login button.
On the State Services portal it is also possible to log in using an electronic signature.
Reference! You can obtain an electronic digital signature in advance at centers specially designed for this. Particular attention must be paid to the accreditation of such an institution.
After authorization, the user will be taken to his personal account, where he can view all the necessary information. From this video you will learn how to register and confirm your identity on the State Services portal:
Entering a code and receiving information
The procedure for obtaining information on the payer code on different Internet resources may differ slightly. But the basic requirements are the same. In order to receive information, you need to enter the following in the appropriate fields:
- address of the premises where you need to find out the data;
- user's email account;
- payer code.
After filling out these fields, the user will be provided with all the necessary information about his debt to pay for housing and communal services. Some sites offer the opportunity to pay your debt immediately.
Alternative ways to find out about utility debt
If for some reason you were unable to determine your payer number, we will tell you how to find out the debt in other ways:
- Contact the housing office or management company. Be sure to take your passport with you, a document confirming your ownership of the property. However, be careful - this way you will only find out your rent debts! To find out the debt for electricity, you need to contact the customer service of the corresponding energy company, for gas - from the providers of this service, etc.
- Go to the EIRC without forgetting your documents. The employee will inform you of the total amount owed.
- In some cases, having entered the necessary information, you can find out about your debt at home by going to your manager’s website; it is not necessary to enter the payer code. Go to “Payments”, then “Payment for housing and communal services” and find the required item in the menu. Enter the information requested by the site.
- You can also find out about your debt in Sberbank payment terminals - be prepared to indicate your personal account. Please note that the invoice symbols for rent, electricity, gas, water, Internet and TV payments are different.
You can easily find out your payer code, which is so necessary in modern times, without even leaving your home. In addition to paying receipts, he will help you complete other transactions - for example, determine your debt on utility bills.
How to find out the housing and communal services payer code by address if there is no receipt
The following options are available:
- pre-register on the government services website, get a confirmed account (for this you will need to contact the MFC) and make payments through the website;
- open a profile on all-Russian or regional portals - GIS housing and communal services, the portal of the city of Moscow, on the website of the mayor of the capital (www.mos.ru), etc.;
- register on the portal of the management organization directly servicing apartment buildings;
- pay for services by card. If a citizen applies to the bank’s cash desk, the specialist can provide the payer’s code upon presentation of his passport. Through an ATM, the code can be found in the “Payments” - “Housing and Utilities” - “Personal Account” section. You will need to enter the address, then the subscriber will receive all the payment details.
A citizen will find out the payer code at the address of a specific apartment if he comes to the management company during office hours. A community outreach specialist will provide information of interest.
You can also contact the EIRC, bring your passport and title documents for housing.
Call the management company or ask a question on social networks
Information about the management organization must be publicly available. It is indicated on the stand of the apartment building (usually on the first floor). The list of information also includes current contact phone numbers by which a citizen can contact competent specialists and clarify questions of interest.
The payer code can also be found out by visiting the management company’s website. Large organizations are trying to formalize an electronic resource without fail and try to make contact with subscribers and gain their favor, especially when it is necessary to renew the management agreement for apartment buildings.
Some companies also conduct active explanatory activities on social networks, creating groups that residents of apartment complexes managed by LLCs, HOAs, and housing cooperatives can join. Group administration usually includes management company employees. They provide information upon request or recommend contacting the office directly. If the subscriber decides to call the management company, then the payer code will be provided to him without any problems. It is enough to provide personal information (from your passport), residential address and personal account number.
Contact information for the EIRC is available on the organization’s local websites. Information is provided on the call if the applicant introduces himself, gives the address of the household, and personal account number.
Visit to the management company or EIRC
You need to know the schedule for working with visitors. The information is available to all residents of the building. You can get acquainted with it at the information stand or the website of the Management Company. You should take with you your passport, USRN extract (sometimes it is required to confirm the accuracy of information about the named address and verify debt).
Waiting in line is possible. You need to find out in advance information about the specialist who works with residents and the office (window) number. The employee will provide the information of interest upon request, taking into account the submitted documentation - passport and USRN extract (certificate).
You can find out the outstanding payment for a specific utility resource. If necessary, it is possible to agree on an installment plan for the debt - for a period of no more than six months. A similar procedure should be followed when applying to the EIRC. A citizen must take a passport, an extract, and wait to see a specialist (usually on a first-come, first-served basis).
