Job description of the head of the operational dispatch service of electrical networks

Job description of the head of the emergency dispatch service

[organizational and legal form, name of organization, enterprise]

I approve [position, signature, full name of the manager or other official authorized to approve the job description] [day, month, year] M. P.

Job description of the head of the emergency dispatch service

[name of organization, enterprise, etc.]

This job description has been developed and approved in accordance with the provisions of the Labor Code of the Russian Federation and other regulations governing labor relations.

General provisions

1.1. The head of the emergency dispatch service belongs to the category of managers, is appointed to the position and dismissed from it by order of the head of the organization.

1.2. The head of the emergency dispatch service reports directly to the head of the organization.

1.3. A person who has a higher education and work experience in engineering and technical positions in the area of the organization's activity for at least [value] years or secondary specialized education and work experience in engineering and technical positions in the area of activity of the organization for at least [ meaning] years.

1.4. The head of the emergency dispatch service must know:

– resolutions, instructions, orders, methodological and regulatory materials in the housing and communal services sector;

– rules for the technical operation of systems maintained by the organization;

– production capacity of the systems being serviced;

– design features and technical characteristics of the equipment serviced by the emergency dispatch service, its operating mode;

– means of mechanization of engineering and technical work;

– achievements of domestic and foreign science and technology in the field of activity;

– experience of leading enterprises in organizing emergency dispatch services for housing and communal services systems;

– fundamentals of economics, labor organization and management;

– basics of labor legislation;

– internal labor regulations;

– labor protection and fire safety rules.

1.5. During the period of temporary absence of the head of the emergency dispatch service, his duties are assigned to [fill in as necessary], who bears full responsibility for their high-quality and timely execution.

Job responsibilities

Head of emergency dispatch service:

2.1. Manages the activities of the emergency dispatch service and is responsible for the performance of the functions assigned to it by the service.

2.2. Ensures optimal operation of the serviced housing and communal services systems.

2.3. Monitors the localization and elimination of accidents and damage in serviced systems.

2.4. Coordinates the activities of the emergency dispatch service with other emergency services of the city.

2.5. Makes decisions on the direction and movement of equipment, transport, and labor to accident sites.

2.6. Analyzes the causes of accidents in order to prevent them further.

2.7. Performs constant monitoring of technically correct operation of equipment.

2.8. Approves work schedules for emergency dispatch service personnel.

2.9. Provides advanced training for service personnel, implementation of the latest mechanization and automation equipment. 2.10. Monitors compliance by employees of the emergency dispatch service with production and labor discipline, labor protection and fire safety rules.

2.11. Represents the interests of emergency dispatch services in all enterprises, institutions and organizations.

2.12. Submits reports to the head of the organization in the prescribed form on the results of the work of the emergency dispatch service.

2.13. [Insert other job responsibilities].

Rights

The head of the emergency dispatch service has the right:

3.1. For all social guarantees provided for by law.

3.2. Make proposals to senior management to improve the methods of work they perform.

3.3. Require the management of the organization to provide assistance in the performance of their professional duties and the exercise of rights.

3.4. Get acquainted with draft decisions of the organization’s management relating to its activities.

3.5. Require the creation of conditions for the performance of professional duties, including the provision of the necessary equipment, inventory, a workplace that complies with sanitary and hygienic rules and regulations, etc.

3.6.
Make decisions independently within your competence and organize their implementation by subordinate employees. 3.7. Receive information and documents necessary to perform your job duties.

3.8. Monitor the work of subordinate employees, give them orders within the framework of their official duties and demand their strict execution, make proposals to management for their encouragement or imposition of penalties.

3.9. Sign and endorse documents within the limits of your authority.

3.10. Payment of additional expenses for medical, social and professional rehabilitation in cases of health damage due to an industrial accident and occupational disease.

3.11. Improve your professional qualifications.

3.12. [Other rights provided for by labor legislation].

Responsibility

The head of the emergency dispatch service is responsible for:

4.1. For failure to perform or improper performance of one’s job duties as provided for in this job description - within the limits determined by the current labor legislation of the Russian Federation.

4.2. For causing material damage to the employer - within the limits determined by the current labor and civil legislation of the Russian Federation.

4.3. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal, and civil legislation of the Russian Federation.

The job description has been developed in accordance with [name, number and date of document].

Head of HR department

[initials, surname] [signature] [day, month, year]

Agreed:

[initials, surname] [signature] [day, month, year]

I have read the instructions:

[initials, surname] [signature] [day, month, year]

Source: https://prom-nadzor.ru/content/dolzhnostnaya-instrukciya-nachalnika-avariyno-dispetcherskoy-sluzhby

Rights of the head of the central dispatch service

The head of the central dispatch service has the right to: 5.1. Get acquainted with the draft decisions of the enterprise management concerning the activities of the central dispatch service. 5.2. Submit proposals to improve the activities of the central dispatch service for consideration by the enterprise management. 5.3. Interact with the heads of all (individual) structural divisions of the enterprise. 5.4. Sign and endorse documents within your competence. 5.5. Demand assistance from the management of the enterprise in the performance of their official duties and rights.

Job description of the head of the emergency dispatch service of housing and communal services

The provider of housing and communal services has the right:

enter the consumer’s home with the consent of the persons living there in order to eliminate accidents and malfunctions, inspect the condition of engineering equipment, structural elements of the building, common property of the apartment building and metering devices located in the home.

To eliminate accidents that pose a threat to the life, health, property of the consumer and/or his neighbors, entry into the home is allowed in compliance with the procedure established by law;

demand compensation for losses incurred as a result of the consumer’s violation of payment obligations, and other losses caused by the consumer due to failure to comply with the terms of the contract;

demand payment of penalties (fines, penalties) established by the contract;

suspend or limit the provision of housing and communal services in the event of a consumer’s regular evasion of payment (failure to pay for six months), systematic violations of the rules of use, causing damage to neighbors or the building.

A representative of the emergency dispatch service (ADS) manages the work process; the timely completion of assigned tasks depends on proper regulation.

The specificity of the profession is direct subordination to the head of the organization, who is responsible for the appointment and dismissal of dispatchers.

Job description of emergency service dispatcher 2012

3 - rules and regulations of labor protection and safety, industrial sanitation and fire safety. I.5.

During the dispatcher’s absence (business trips, illness, vacation, etc.), his duties are performed by an employee appointed in the prescribed manner, who acquires the appropriate rights and is responsible for failure to perform or properly perform the duties assigned to him in connection with the replacement.

II.

Job responsibilities.

Labor legislation of the Russian Federation.
Fundamentals of labor organization and some methods by which personnel management can be carried out.
The period during which qualification type certificates continue to be valid.
Rules on the basis of which personnel services and training centers operate properly.
The procedure in which certain documentation is prepared, on the basis of which training or verification of the professional competence of personnel is carried out.

When a person calls the control room, his voice is very rarely calm and friendly.

Much more often people call when serious problems arise.

Thus, they immediately begin to shout at the innocent dispatcher without noticing it themselves.

Citizens who work on the phone have to learn to calmly react to the storm of emotions that literally gushing from the opposite end of the line.

The first thing the dispatcher should do is reassure the caller.

It is for this purpose that a specialist needs knowledge of psychology.

Job description of the head of the emergency dispatch service of housing and communal services

Attention

Job description of the head of the emergency dispatch service [organizational and legal form, name of organization, enterprise] I approve [position, signature, full name of the head or other official authorized to approve the job description] [day, month, year] M.

Job description of the head of the emergency dispatch service

[name of organization, enterprise, etc.]

This job description has been developed and approved in accordance with the provisions of the Labor Code of the Russian Federation and other regulations governing labor relations.

Job description of the management company, about working as a dispatcher in housing and communal services

Important

Such instruction should be carried out at least once every three months.

Unscheduled training must also be completed by an employee holding a similar position.
According to the order of the Ministry of Health, dispatchers are obliged to undergo a routine medical examination.
The dispatcher undertakes to comply with hygiene rules. He must also eat, smoke and rest only in specially designated areas.

You should drink water from the installations that are created for this.

If an accident occurs, the dispatcher must be able to provide first aid to the injured people.

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Ensures reliable operation of water supply and sewerage networks and structures on them. Issues a shiftable standardized task for carrying out preventive work on networks. Provides instructions and issues permits to mechanics for emergency repair work on networks.

Checks the provision of emergency crews with the necessary tools, materials and personal protective equipment. Constantly maintains contact with teams of AVR mechanics performing the work. Submits applications for the required number of machines and mechanisms to perform work, keeps records of their work.

Immediately informs the dispatcher, the head of the network area about the occurrence of damage to the networks, takes measures to localize and eliminate them.

Maintains in logs and other technical documentation registration of work orders, input and output telephone records of vehicle operation, completed (not completed) work (orders), time of closing (opening) of shut-off valves, results of inspection of important objects, implementation of the preventive maintenance schedule.

1.5.

A person with a higher professional (technical) education and work experience as specialists and managers of power plants or electrical networks for at least 5 years, of which at least 2 years in the position of head of the operational dispatch service ( central dispatch service) electrical networks (RDU) or senior dispatcher of the regional dispatch department.

Must know: regulatory legal acts on housing policy issues, other guidelines and methodological documents relating to water supply and sewerage activities; production capacity of the pumping station; technical characteristics and condition of pumps and other equipment; diagram of pressure pipelines; methods for localizing and eliminating emergency situations at a pumping station; rules for technical operation of pumping station equipment; rules for maintaining documentation; accounting methods; fundamentals of economics, labor organization and management; fundamentals of labor legislation of the Republic of Belarus; rules and regulations of labor protection and fire safety.

Job responsibilities.

Other rights provided for by labor legislation].

Responsibility

The head of the emergency dispatch service is responsible for:

4.1. For failure to perform or improper performance of one’s job duties as provided for in this job description - within the limits determined by the current labor legislation of the Russian Federation.

4.2.

For causing material damage to the employer - within the limits determined by the current labor and civil legislation of the Russian Federation.

4.3. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal, and civil legislation of the Russian Federation.

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Technology and organization of maintenance and repair of rolling stock.

5. Fundamentals of economics, organization of production and labor.

Current wage regulations.

7. Fundamentals of labor legislation.

8. Traffic rules.

9. Rules and standards of labor protection, industrial sanitation and fire protection.

10.

________________________________________________________________

_________________________________________________________________________.

11. ________________________________________________________________

_________________________________________________________________________.

VI. Qualification requirements

— Higher professional (technical) degree. Postgraduate education in management. Work experience in the profession: for a specialist - at least 2 years, for a bachelor - at least 3 years.

— __________________________________________________________________

_________________________________________________________________________.

VII.

Relationships (connections) by position

Within your competence, inform your immediate supervisor about all identified shortcomings in the activities of the enterprise and make proposals for their elimination.

6. Demand and receive from heads of departments and specialists information and documents necessary to perform his job duties.

Involve specialists from all structural divisions in the implementation of assigned tasks.

8. Require the management of the enterprise to provide assistance in the performance of duties and exercise of rights provided for in this instruction.

9. _________________________________________________________________

_________________________________________________________________________.

10. ________________________________________________________________

_________________________________________________________________________.

IV. Responsibility

The head of the emergency recovery service is responsible

The fact is that a person who does not have certain skills that have been brought to automaticity can make a mistake at the most inopportune moment when he needs to act quickly and clearly.

Thus, management is primarily concerned about people who may need help.

I approve [position, signature, full name of the manager or other official authorized to approve [organizational and legal form, job description] name of the organization, [day, month, year] of the enterprise] M.

Job description of the manager of the housing maintenance area [name of organization] This job description has been developed and approved in accordance with the provisions of the Labor Code of the Russian Federation and other regulations governing labor relations. 1. General provisions 1.1.

The manager of the housing maintenance area (hereinafter referred to as the housing department) belongs to the category of specialists and is directly subordinate to [indicate the name of the manager’s position].

1.2. A person with [enter the required] education and work experience at housing and communal services enterprises for at least [value] years is appointed to the position of housing and communal services manager.

RDU) or senior dispatcher of the regional dispatch office.

Job responsibilities. Ensures reliable operation of water supply and sewerage networks and structures on them. Issues a shiftable standardized task for carrying out preventive work on networks. Provides instructions and issues permits to mechanics for emergency repair work on networks.

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Source: https://trezvogruz.online/dolzhnostnaya-instruktsiya-nachalnika-avarijno-dispetcherskoj-sluzhby-zhkh