Make an appointment with Rosreestr via the Internet and by phone

Capabilities of Rosreestr, in what situations they turn to it

The profile allows plot owners to receive all electronic services provided through the Unified State Register of Real Estate, and also provides access to other services necessary to resolve land issues. On the website you can request a digital or paper extract for the property and obtain other information about the property.

Anyone can find out:

  • site characteristics;
  • type of property and area of ​​the property;
  • the presence of encumbrances or other restrictions.

Some of the required actions can be performed directly in the office.

For example:

  • find out how the previously submitted application is being executed (for example, registration of owner rights);
  • introduce a ban on certain actions with property;
  • make an appointment at the department's office.

Rosreestr Official Website Pre-registration for an Appointment

According to Part 4 of Art. 18 of Law No. 218-FZ, the following documents are attached to the application for state cadastral registration and (or) state registration of rights, unless federal law establishes a different procedure for submitting (receiving) documents and (or) information contained in such documents: In accordance with Part 1 tbsp. 14 Federal Law No. 218 of July 13, 2015 (hereinafter referred to as Law No. 218-FZ), state cadastral registration and (or) state registration of rights are carried out on the basis of an application, with the exception of cases established by Law No. 218-FZ, and documents received by the authority registration of rights in the manner established by Law No. 218-FZ.

Cadastral registration of real estate Capital construction projects.

Where can I get the service (read more...)

Using one pre-registration coupon, you can submit an application for state cadastral registration and (or) state registration of rights in relation to only one piece of real estate specified in the title document.

Registration and login to your personal account of Rosreestr through State Services

Both online services are necessary to receive all services related to land in the Russian Federation. To gain full access to all features of the system, you need a single, verified account. To remove restrictions from the account, the user will need to identify himself.

To do this you need to do this:

  1. Go to the page https://esia.gosuslugi.ru/registration/.
  2. Fill in the blank lines in the form, indicating your full name, cell phone and email.
  3. Enter the security code received in the SMS message into the field on the website.
  4. Enter your passport details and SNILS.
  5. Wait for the information to be verified, receive a notification, appear at the MFC and present on the spot the documents necessary for the citizen to be in the system.

After completing all stages, the citizen will be able to use all the capabilities of government services, requesting services on his own behalf. All restrictions will be lifted, and all functions of the platform will be available to the user.

Important! If we are talking about specialists working in the real estate sector (cadastral engineer, etc.), then they will need to obtain an enhanced digital signature, which can be prepared by the Unified State Register of Real Estate.

To log in to your profile via gosusligi, you will need to open the website and click on the “Login” button, then enter your profile login and password.

You can log in using:

  • electronic digital signature;
  • telephone numbers;
  • email or SNILS.

The password is set immediately after registration and identification of the owner of the personal account. The temporary password can be changed in the settings.

Make an appointment for a personal appointment

Important!

In order to ensure the safety of citizens and as part of preventing the spread of coronavirus infection (COVID-19),
personal reception of citizens
, provided for in Article 13 of the Federal Law of May 2, 2006 No. 59-FZ “On the procedure for considering applications from citizens of the Russian Federation,”
", officials of the central office of the Federal Cadastral Chamber
.

If you need to contact the Federal Cadastral Chamber, we suggest using the online service “Online Appeals”, located in the “Feedback” tab, or by email

Personal reception of citizens at the Federal Cadastral Chamber is carried out by the director, first deputy and deputy directors in accordance with the reception schedule approved by order of the institution dated April 8, 2020 No. P/099 (as amended by order No. P/167 dated June 19, 2021).

Personal reception of citizens by the Deputy Director of the Cadastral Chamber is carried out in order of priority, according to a prior appointment and within a specified time. The duration of a personal consultation on one issue is no more than 30 minutes.

You must make an appointment in advance, by written or oral (telephone) request. No more than three people can sign up for one question. When applying, you must provide the last name, first name and patronymic of the citizens who will be present at the reception. Discrepancies in the information of pre-registration and upon admission are not allowed.

During a personal reception, a citizen can make an oral statement or leave a written appeal on the substance of the issues raised by him, including for the purpose of taking measures to restore or protect his violated rights, freedoms and legitimate interests.

The content of the oral appeal is entered into the citizen’s personal reception card. If the arguments and circumstances stated in the oral appeal are obvious and do not require additional verification, the response to the appeal, with the consent of the citizen, can be given orally during a personal reception, which is recorded on the personal reception card. In other cases, a written response is given on the merits of the questions raised in the citizen’s appeal.

If during a personal reception it turns out that resolving the issues raised by a citizen is not within the competence of the Federal Cadastral Chamber, the citizen is given an explanation of where and in what order he should apply.

During a personal reception, a citizen may be refused consideration of his appeal if he was previously given an answer on the merits of the questions raised in the appeal, about which a corresponding entry is made in the personal reception card.

Citizens who are in a state of alcohol, drug or other intoxication are not allowed to attend a personal reception.

In case of rude, aggressive behavior of a citizen, admission may be terminated. In necessary cases, the police are immediately called, and if it is necessary to provide medical assistance to the visitor, a doctor is called. Information about the citizen’s behavior is reflected in the personal reception card.

Recovering and changing the password from the copyright holder’s personal account

Applications are submitted through an account in the gosuslugi system. There is no need to register separately on the official portal of the Cadastral Service, since most government services can be used using a State Services account.

To regain access to your personal account on the USRN website, you will need to do the following:

  1. Go to the login form.
  2. Click on “Forgot your password”.
  3. Enter your phone number or email, then click on “Continue”.
  4. Enter the code that will be sent by email or SMS.
  5. Set a new password.


If you were unable to restore access on your own, you can request help from any USRN branch by presenting your passport and SNILS on the spot.

On a note! It is more secure to log into your account using an electronic signature. Authorization using such a medium guarantees maximum protection of your personal account from hacking. You can also order an electronic signature at gosuslugi.ru.

Registration through your personal account on the Rosreestr website

There is another way to make an appointment with a government agency - through your personal account on the official website of Rosreestr. You can only get into it through an account on State Services, so you won’t be able to do without it. The only difference in the registration process is that you do not need to log in after selecting an office.

If you decide to use your personal account, log in to the Rosreestr website. After this, select “Make an appointment” - it is located in the upper left corner of the screen, in the table of contents. Then fill out the same form we described above and receive a coupon.

Features of LC operation

It is not necessary to open Rosreestr; logging into your personal account through State Services allows you to send the same request. The web resource of the cadastral service is integrated with the State Services service, so the submitted application is automatically transferred to the Unified State Register of Real Estate.

By sending a request through gosuslugi.ru, the user will not need to confirm his identity; he will only need to indicate who the request is coming from:

  • natural person;
  • specialist;
  • legal entity.

rosreestr.ru offers each category of users a separate set of services.

How to sign up through State Services

Registered users can sign up to submit documentation to Rosreestr through the Unified Public Services Portal. However, there are limitations - self-registration with the cadastral chamber is only available to registered users with extended accounts who have official proof of identity.

An appointment with Rosreestr is made by indicating the location of real estate residential space, after which the system automatically determines the unit where to contact and the duration of the appointment.

The applicant only has to select a time period. A day before the appointment date, the EPGU service sends an appointment reminder to your mobile phone and e-mail.

Performing Basic Operations

Having opened the main page of the portal, the user will see a list of services of the federal service of State Registration of Real Estate. In your profile, you can also request other services related to land and real estate, which are provided through other departments (USAIS, IFTS, FSIS). For example, benefits for paying land tax, receiving a tax deduction.

Having finished filling out the data, the user will be redirected to the EGRN web service https://rosreestr.ru/site/eservices/

Can a pre-registration be refused?

If a preliminary registration is created, you cannot make any changes to it or refuse it altogether.

It is canceled for various reasons:

  • the application contains inaccurate data that was verified by specialists;
  • there are inconsistencies in the documentation provided;
  • the person who signed up does not arrive at the appointed time, and Rosreestr specialists wait for him for 15 minutes.

Thus, a preliminary entry in Rosreestr can be created in different ways. It allows you to avoid long waits for your turn, which is why many people take advantage of this opportunity.

In this case, you can independently choose a date and time of visit that will be convenient for the applicant.

How to obtain an extract from Rosreestr through the State Services portal

To order a document through gosuslugi.ru you will need to follow a step-by-step algorithm.

What you need

To immediately enter the Rosreestr system, you need to log in through State Services. You will need to go through the identification procedure of the profile owner in advance in order to receive an extract with all the data.

Step by Step Actions

The instructions are:

  1. Let's go to LC.
  2. We look for the “Services” section, then select the appropriate authority.
  3. We find the line “Receiving USRN information”.
  4. Fill out the form with the data.
  5. Uploading scans of papers.
  6. We pay the state duty.

You will have to pay a fee to receive the extract. For an electronic document, 300 rubles are transferred (for organizations - 600 rubles), a paper version will cost up to 800 rubles (for legal entities - up to 2,500 rubles). To deposit funds into your account in advance, you will need to select the “My Balance” tab in your account, and then enter your payment information.

Important! It is not necessary to open Rosreestr itself. Public services also accept user requests about lands.

Filling out an application

In the electronic application you will need to enter:

  • address of the desired object;
  • method of information delivery;
  • details of the applicant (full name, passport, SNILS).

If there are no places or the time is not right

Let's say you found out how to sign up for Rosreestr through State Services, but there are no free places or the available time does not suit you. In this case, you can try to get services online. For example, Rosreestr has a separate service where you can:

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