General provisions and functions of the position
Like any managerial person, the director of a management company must meet certain personal and professional requirements.
Common official requirements include:
- presence of higher professional education - technical or economic field;
- experience as a manager of any company for at least five years - this requirement is basic, as it guarantees that the person will be able to competently organize work.
The list of fundamental functions of the director of an organization for managing an apartment building includes a wide range of activities. A citizen in such a position must know the fundamental legislative acts regulating the activities of housing and communal services, companies for the production and supply of resources. Also, the manager must understand the basics of accounting, preparation and submission of reports, the peculiarities of the structure of management organizations, technology and operating procedures of various systems.
Important! A citizen in the position of director is required to know safety requirements, fire SNiPs and the procedure for carrying out emergency work.
Job description of the director of housing and communal services
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We bring to your attention a typical example of a job description for a housing and communal services director, sample 2021. Don’t forget, each instruction from the director of housing and communal services is issued in hand against a signature.
The hr-portal website provides typical information about the knowledge that a housing and communal services director should have. About duties, rights and responsibilities.
This material is included in the huge library of job descriptions on our website, which is updated daily.
General provisions
The job description of the housing and communal services director provides for the possibility of appointing a person to the position who meets the following requirements:
• have completed higher education (technical or economic);
• have at least 5 years of experience in one of the management positions (in the field of construction, housing and communal services, etc.);
• possess skills in managing and organizing the work process of personnel, monitoring the results of previously set tasks.
The director must have a knowledge base about the activities of housing and communal services, which includes:
• main legislative acts regulating the activities of housing and communal services;
• basics of economics, accounting and labor organization;
• specialization, features and basic methods of managing all departments;
• basic technological processes and ways for stabilization and growth of financial performance indicators;
• occupational health and safety standards.
Job responsibilities of the director of housing and communal services
The director of housing and communal services is obliged to:
1. enter into contracts for the supply of energy resources directly with suppliers;
2. control the timely repayment of debts to suppliers for previously provided energy resources;
3. adhere to plans for carrying out repair work in the premises of houses;
4. monitor regular, both routine and preventive repairs of equipment (elevators, boilers, etc.);
5. provide assistance to employees and inform them about the correct use of highways and networks, both internal and external;
6. take an active part in the improvement of the territory adjacent to the house;
7. periodically monitor the financial condition and main economic performance indicators;
8. represent the interests of housing and communal services in various bodies and structures.
Rights of the director of housing and communal services
The director of housing and communal services is vested with the following rights:
• has the right to sign on reporting, financial and other types of documents;
• enter into contracts and agreements on behalf of the company;
• coordinate and approve the final cost of services and tariffs;
• approve the final versions of job descriptions for personnel (from janitors to chief engineer), make any changes to the current staffing table, hire or dismiss employees holding different positions;
• carry out work to reward employees who cope with their duties and punish those who are negligent in their work in the form of penalties of various types;
• guarantee the execution of the collective agreement;
• create working conditions that meet all safety standards;
• be responsible to the residents of the house and municipal authorities for the quality of performance of all tasks of the enterprise.
Responsibility of the director of housing and communal services
The housing and communal services director bears full responsibility for the quality of all the company’s work and the safety of property to the residents of the house with whom the contract was concluded on behalf of the management company. He is also obliged:
1. carry out all activities only in the interests of residents;
2. keep confidential information about the company’s activities secret from third parties and not use it for personal gain;
3. bear full responsibility for incorrect and incomplete performance of all job duties;
4. bear financial responsibility in case of harm caused by their actions to the management company and the residents of the house.
Job description for director of housing and communal services - sample 2021. Job responsibilities of the director of housing and communal services, rights of the director of housing and communal services, responsibility of the director of housing and communal services.
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Main responsibilities
The director has certain responsibilities:
- concluding contracts for the supply of utility resources: gas, water, electricity, sewerage, heating, solid waste removal;
- quality control of services provided to residents;
- planning, carrying out and quality control of various types of repairs;
- regulation of maintenance of equipment of an apartment building, timely replacement of defective elements and organization of emergency services;
- control of equipment prevention, compliance with sanitary and epidemiological standards;
- regular inspection of resource consumption meters;
- coordination of the work of company specialists and quality control of their work;
- Implementation of landscaping of the area around the serviced house, as well as inside it;
- conducting financial activities and proper distribution of company resources;
- providing government agencies with all necessary reports on activities;
- control over the accrual of payments;
- taking the necessary measures to collect payment debts from residents;
- receiving requests from residents, considering their questions regarding home maintenance, and timely responding to incoming complaints.
Note! According to the developed job description, the director of the management company must know absolutely everything about the processes taking place within the company, as well as about the houses under maintenance.
The main function is to perform maintenance of an apartment building using the company’s capabilities.
Job descriptions of technical performers (workers)
The director has certain responsibilities:
- concluding contracts for the supply of utility resources: gas, water, electricity, sewerage, heating, solid waste removal;
- quality control of services provided to residents;
- planning, carrying out and quality control of various types of repairs;
- regulation of maintenance of equipment of an apartment building, timely replacement of defective elements and organization of emergency services;
- control of equipment prevention, compliance with sanitary and epidemiological standards;
- regular inspection of resource consumption meters;
- coordination of the work of company specialists and quality control of their work;
- Implementation of landscaping of the area around the serviced house, as well as inside it;
- conducting financial activities and proper distribution of company resources;
- providing government agencies with all necessary reports on activities;
- control over the accrual of payments;
- taking the necessary measures to collect payment debts from residents;
- receiving requests from residents, considering their questions regarding home maintenance, and timely responding to incoming complaints.
The main function is to perform maintenance of an apartment building using the company’s capabilities.
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But the main thing is that this change in timing was beneficial, because now we can not just talk about what the management company did by the beginning of the heating season, but already discuss how it started and what the results are. Acting as director of a management company for an apartment building has its own characteristics. This is due to the fact that the management company acts as an intermediary between organizations providing services and resources, and consumers, that is, residents. The management company is bound with both one and the other by agreements signed by the head.
Like any managerial person, the director of a management company must meet certain personal and professional requirements.
His right is to review the collective agreement with residents. He is authorized to amend it, calculating by what percentage tariffs need to be indexed.
An incompetent person without education and experience corresponding to the level of this position cannot be appointed to the position of director. The director of a management company should not be confused with a manager, since these positions differ in their job descriptions.
Issue powers of attorney. 9) Approve the staffing table of the management company. 10) Hire and fire management company employees. 11) Encourage and bring to disciplinary and financial liability the employees of the Management Company 12) In accordance with the legislation of the Russian Federation, determine the system, forms and amount of remuneration and material incentives for the employees of the Management Company.
The management team, in addition to its responsibilities, has certain rights. These include:
- development, coordination and signing of documentation on the company’s activities;
- drawing up and concluding new contracts in the interests of the company and residents of the house;
- approval and coordination of tariffs for payment for work and services provided;
- hiring and firing of full-time company employees;
- resolving issues of incentives or penalties from management company employees;
- monitoring the execution of house maintenance work;
- creating the conditions necessary for work.
Important! A citizen in the position of director is required to know safety requirements, fire SNiPs and the procedure for carrying out emergency work. Most often, to manage apartment buildings, residents choose to enter into an agreement with a management company. Before making a final decision, many are interested in who is the director of the management company they have chosen.
Establishes the work and effective interaction of the organization’s structural divisions, monitors their activities.
Rights
The management team, in addition to its responsibilities, has certain rights. These include:
- development, coordination and signing of documentation on the company’s activities;
- drawing up and concluding new contracts in the interests of the company and residents of the house;
- approval and coordination of tariffs for payment for work and services provided;
- hiring and firing of full-time company employees;
- resolving issues of incentives or penalties from management company employees;
- monitoring the execution of house maintenance work;
- creating the conditions necessary for work.
Job responsibilities of the director of a housing and communal services management company sample download
Managing the financial activities of the organization, implementing the tasks assigned to employees, and their effective interaction. 2. Compliance with the legality of the company’s activities, compliance with the requirements for its functioning within the framework of the laws of the Russian Federation.
Common official requirements include:
- presence of higher professional education - technical or economic field;
- experience as a manager of any company for at least five years - this requirement is basic, as it guarantees that the person will be able to competently organize work.
The General Director is obliged to maintain the confidentiality of information about the management company and not use it for his personal interests.
Responsibility
The head of an apartment building maintenance company is responsible for:
- before municipal authorities for the safety of the house and its property;
- residents of an apartment building on the quality of service and their provision with all infrastructure: electricity, gas, electricity, etc.
Each of these two categories of citizens has every right to demand answers to certain questions from the head of the Criminal Code. They also have the right to write a written complaint, claim or demand. If the leader does not respond to their appeals, citizens can appeal to higher government authorities to apply appropriate punishment or penalties to him.
The manager is responsible according to the general rules of Russian legislation in accordance with the norms of labor, civil, administrative and criminal law.
Features of working in this position in the management company
Working as a director of a management company has certain features, because at its core, a management company is an intermediary between individuals - residents of the house and large enterprises providing services: water supply, gas supply, electricity, etc.
All contracts concluded, both with citizens and with third-party organizations, are signed by the director of the management company.
In terms of third-party control and reporting, the management company should understand that this is not just a private company, but an organization that regularly reports to the municipality of the region.
You should know! The director of the company must be aware of absolutely all events on a national and regional scale, within his organization and among the residents of the houses that are under his service.
Features of the work of a director of a management company
Acting as director of a management company for an apartment building has its own characteristics. This is due to the fact that the management company acts as an intermediary between organizations providing services and resources, and consumers, that is, residents. The management company is bound with both one and the other by agreements signed by the head. In addition, the company and its manager personally are accountable to municipal authorities in terms of the quality and completeness of services provided to the population. In his activities, the director is in contact with all his employees , keeping his finger on the pulse of the company, and must always be aware of all the smallest problems in order to understand when to intervene and move their solution to another, higher level.
Job description and the procedure for its preparation and amendment
The position of director implies the presence of a job description, which specifies the main functions, rights and responsibilities, conditions, work schedule, hierarchy of subordination, measures of responsibility and social guarantees. The document is part of the organization's charter. Accordingly, the director’s job responsibilities should be developed when the company is founded. An instruction is signed by the future director and the person who hires or appoints him.
Amendments to the instructions are formalized by an internal order according to standard office work rules.
All rights, duties and functions of the director of the management company are determined by the specifics of the housing and communal services sector. On a general basis, a director can be hired or dismissed according to the rules of labor legislation.
