Specialist in working with the population of the subscriber department in housing and communal services: responsibilities, features of work.

Job description of a specialist working with the public in the housing and communal services sector download

An employee of the subscriber department must solve the tasks assigned to him by the head of the department; do office work.
In addition, the specialist’s responsibilities may include preparing and conducting presentations. This vacant position is filled by persons who have received secondary specialized education.
Job description of a specialist in GIS housing and communal services An employee is engaged in filling out the website of the management company. His responsibilities include uploading data into the GIS Housing and Public Utilities system. He must monitor what news appears in the system. His tasks also include tracking changes in the system and monitoring the disclosure of information. Today, all companies that operate in the housing and communal services sector and supply services to the population must publish reports in the GIS Housing and Communal Services system.

Any, even the most perfect, system lives thanks to people. And in... Dismissal may be unexpected and without reason. But still, many managers try not to part with an employee for no apparent reason.

Specified functional responsibilities of employees

Each organization working in the field of housing and communal services must fulfill its functional responsibilities, guided by the laws. In addition, the organization must take into account the regulations and job descriptions adopted in this area. These documents regulate the activities of the management company.

Job descriptions are among the most important documents of the organization; the professional activities of workers are based on them.

Having received the job description, the specialist becomes familiar with his rights. The document lists the responsibilities as well as his powers.

Thanks to the presence of instructions, it becomes clear how the work of a specialist differs from the work of his colleagues.

A job description allows you to correctly divide responsibilities between employees and prevent conflicts. Each new employee is given his own document upon hiring.

Job description of the chief specialist of the housing and communal services department of the administration

A specialist from the housing and communal services department, who works in the administration, is appointed to the position after an order. He reports to the head of the housing and communal services department, who is his supervisor.

The position can only be held by those persons who have graduated from a university with a specialized specialty. An applicant for a vacant position must have worked in the industry for at least 2 years.

The work of the chief specialist includes performing tasks assigned to the department in which he works.

The employee must report to his supervisor on the results of his professional activities and carry out the orders of the head of the department within the established time frame.
Solve the tasks assigned to him by higher management. If the head of the department is absent, then the report must be made to the person who replaces him.
Responsibilities include participation in the development of regulations and their editing.
In addition, an administration employee must deal with letters and other requests from citizens on issues that are within the jurisdiction of the department; monitor the work of contractors and interact with government authorities.

Job description of housing and communal services specialist of subscriber department

An employee whose place of work is the housing and communal services subscriber department is engaged in generating receipts. The management company sends them to the population.

His responsibilities include filling the database and making the necessary changes. We are talking about working with accruals and payments made by the population for the services of the management company.
An employee of the subscriber department must solve the tasks assigned to him by the head of the department; do office work.
In addition, the specialist’s responsibilities may include preparing and conducting presentations. This vacant position is filled by persons who have received secondary specialized education.

Job Description for GIS Housing and Public Utilities Specialist

An employee is filling out the website of the management company. His responsibilities include uploading data into the GIS Housing and Public Utilities system. He must monitor what news appears in the system. His tasks also include tracking changes in the system and monitoring the disclosure of information.

Today, all companies that operate in the housing and communal services sector and supply services to the population must publish reports in the GIS Housing and Communal Services system. Data on tariffs that were set for housing payments are subject to disclosure. The system also contains information about debtors who have not paid their utility bills.

In addition, the following information must be loaded into the system:

title documents of the management company;
electronic passports of apartment buildings (MKD);
readings that were taken from household metering devices;
planning of repair work;
rates;
carrying out repair work on houses and common property;
what decisions did homeowners make;
financial documents (submitted electronically);
reports on work with the population, etc.

Publishing this data on the portal is the responsibility of the specialist. You can enter information into the system automatically or manually.

Responsibilities of a specialist in working with the public in the housing and communal services sector - job description

The duties of this housing and communal services employee include answering calls from the public. If the question is beyond his competence, then the request should be forwarded to a specialized specialist. The employee’s duties also include receiving applications from the public and registering them.

He works with the assets of apartment buildings and plans on-site meetings with the population. He controls the state of the management company forum; is engaged in monitoring other platforms where the population posts their questions about the quality of management services.

The employee’s responsibilities include preparing a report for the head of the management company; interaction with authorities regarding complaints filed by the public.
An employee of the management company takes part in the formation of Councils of apartment buildings, holds meetings, conducts meetings of owners and provides their documentary support.
In addition, the specialist’s responsibilities include systematizing documents and maintaining databases of meetings; preparation of reports and their submission to the appropriate authorities for verification.

Housing and communal services manager job description

analysis of the financial activities of the management company and monitoring its results;
calculating the cost of services provided to clients (that is, residents of apartment buildings) and determining the amount of payments for these services;
working with debtors and receiving applications from citizens on payment issues;
transfer of funds to pay for utility services to their suppliers;
calculation of wages for company employees;
attracting investments and determining the funds necessary for repair work;
opening and maintaining personal accounts for residents.

As for the director, in this case he manages the overall work of the enterprise and distributes the performance of functions among various departments and positions. The specific responsibilities of each employee should be outlined in their job descriptions. All jobs and positions in the housing and communal services management company that are available in the management company are fixed in a special document - the staffing table. Its presence is mandatory for any management company. In addition to the number of jobs, the staffing table also indicates tariff rates, allowances and salaries provided for each position. The typical organizational structure of a management company is functional, that is, it provides for the presence of several divisions that perform their general functions. It is worth considering in more detail these functions, as well as the departments and positions by which they are implemented.

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Job description of an employment center inspector according to professional standards

_____________________________________________________

I APPROVED _____________________ _____________________ _____________________

Job description No. ___ of an employment center inspector

G. ________________

"___" _____________ 20__

1. General Provisions

1.1. This job description defines the duties, knowledge, skills, rights and responsibilities of an employment center inspector (hereinafter referred to as the inspector).

1.2. The decision on appointment and dismissal is made by ________

institution on the recommendation of the immediate supervisor.

1.3. Employee education and training requirements:

– higher education or secondary vocational education – training programs for mid-level specialists.

1.4. Requirements for practical work experience:

_______________________________________________________________________________

1.5. Special conditions for permission to work:

– __________________________________________________________________________

1.6. Other characteristics for the position:

– additional professional education is recommended – advanced training programs; – for non-core education, additional professional education is recommended – professional retraining programs in the field of activity. – the inspector maintains confidentiality regarding information received from citizens and employers.

1.7. The employment center inspector is guided in his activities by:

– current regulatory documents on the work performed; – the charter of the institution, local regulations of the institution; – this job description.

1.8. The employee must know:

– regulatory legal acts in the field of employment at the federal and regional levels; – regional programs to promote employment; – ethics of business communication; – rules for working on a personal computer, with office equipment and software used; – rules for working with proprietary information; – the procedure for maintaining records and preparing the necessary documentation, reporting, and list of cases; – labor protection and fire safety requirements.

1.9. The employee reports to his immediate supervisor.

1.10. During the absence of an employee (vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner.

2. Job responsibilities, as well as the necessary knowledge and skills to perform them

The inspector's responsibilities include:

2.1. Assistance in finding a suitable job:

– accepts documents necessary for the provision of services, including in electronic form; – informs citizens on employment issues, the procedure for registration or re-registration, and active employment policy measures; – checks the list of submitted necessary documents and the accuracy of the information about the citizen specified in them; – prepares draft orders to refuse to recognize a citizen as unemployed or to recognize him as unemployed; – enters information about citizens who applied to the register of service recipients; – selects and offers job options in person or through the government services portal; – uses data from monitoring the all-Russian and regional labor markets; – conducts special events to profile unemployed citizens; – issues directions for employment, lists of job options or proposals for the provision of other services; – coordinates the citizen’s candidacy with the employer; – informs the citizen about the need to submit the issued work assignment with the employer’s mark; – enters the results of the applicant’s visit into registration forms and into the registers of recipients of public services; – removes a citizen from registration at the employment center (CZN), if this is provided for by the current legislation of Russia; – searches for information about the applicant in databases, enters additional information into the registration documentation form; – looks for suitable work for disabled people, taking into account the requirements of the legislation on social protection of disabled people; – advises unemployed citizens and selects employment options for unemployed citizens who have expressed a desire to move to another area for temporary employment, and for unemployed citizens and members of their families when moving to another area to a new place of residence for employment in the areas of the Central Employment Center; – prepares and concludes an agreement on assistance to an unemployed citizen in moving to another area or an agreement on assistance to an unemployed citizen and his family members in moving to another area for employment in the direction of employment authorities; – issues proposals for the provision of services for vocational guidance, psychological support and social adaptation of unemployed citizens in the labor market; – prepares and issues documents to citizens who apply to the CZN; – manages files, ensures their storage and prepares them for archival storage.

Required skills:

– identify the motivation of citizens to contact the central health center and determine the list of necessary services; – build effective interaction with citizens and CZ specialists; – make a socio-psychological forecast of the communicative situation in which you will communicate; – program the communication process and manage the communication process; – take into account when communicating with citizens their age-related socio-psychological characteristics; – receive personal data of a citizen who applied to the Labor Market Center and correlate them with the needs of the labor market; – when communicating with people with disabilities when providing them with government services, take into account their existing disabilities; – process and store personal data of citizens; – study and implement advanced domestic and foreign experience in organizing employment into personal work practice; – perform work using modern information technologies; – use modern office equipment and means of communication; – maintain documentation and official correspondence in accordance with the requirements for documents in the central control center.

Required knowledge:

– features of the labor market and the need for personnel in the all-Russian and regional labor markets; – monitoring data of the all-Russian and regional labor markets; – forms, methods and procedures for providing services; – measures to protect information (protect personal data); – types and characteristics of citizens – recipients of services; – features of providing services for finding suitable work for people with disabilities; – fundamentals of social and practical psychology.

2.2. Assisting employers in selecting the necessary employees; implementation of additional measures in the field of employment:

– accepts, checks and analyzes documents from employers on the selection of necessary employees, including in electronic form; – enters information about vacancies and employers into the register of recipients of public services; – prepares and posts information about vacancies and services of the central service center on information stands and in the media; – provides consulting services and informs employers about vacancies and CZN services by telephone hotline and by e-mail; – monitors the region’s personnel needs; – uses data from monitoring information about vacancies posted in the media; – identifies missing information about the employer or information that requires additional verification; – provides employers with a list of candidate candidates for selecting the necessary employees, including in electronic form; – controls job vacancies in the all-Russian vacancy bank; – forms a plan for job fairs and educational places for the current year and carries out organizational measures for their implementation; – forms a bank of job vacancies; – receives information from employers to organize employment for people with disabilities and other categories of citizens experiencing difficulties in finding work; – prepares draft agreements with employers on joint activities to organize temporary employment of employees, including people with disabilities; – provides services to accompany people with disabilities in the process of job search, employment and adaptation to the workplace; – organizes advanced professional training and internships for the organization’s employees, including people with disabilities; – reimburses the employer for the costs of creating jobs, wages, vocational training and scholarships; – prepares proposals for attracting and using foreign workers, monitors the employment of foreign citizens in the region; – prepares information for bodies and officials sending requests in cases provided for by the legislation of the Russian Federation.

Required skills:

– build effective interaction with employers, employers’ associations, representatives of executive government bodies, and social partners; – record, summarize and systematize information received from employers and citizens; – process personal data of employers; – verify information received from employers and citizens; – enter the received information into the registers of recipients of public services; – perform work using modern information technologies; – use modern office equipment and means of communication; – prepare information and methodological materials for citizens and employers; – work with documents and prepare reports on the results of activities.

Required knowledge:

2.3. Organization of paid public works and temporary employment of citizens:

– accepts documents necessary for the provision of services, including in electronic form; – informs citizens on employment issues, the procedure for providing services and the conditions for providing financial support; – collects and analyzes information on the possibility of organizing paid public works and temporary employment; – selects employers to organize temporary employment of citizens; – prepares a draft agreement on the organization of temporary employment of citizens between the employment center and the employer; – selects and offers options for temporary and public work to unemployed citizens, including minor citizens, in their free time from study, in person or using the government services portal; – coordinates the citizen’s candidacy with the employer; – refers citizens to an employer for temporary employment; – informs citizens about the need to submit the issued work assignment with the employer’s mark; – directs citizens to paid public works; – enters into the register of recipients of government services in the field of employment information about citizens who applied and about vacancies for temporary employment; – organizes interviews of citizens with the employer via telephone or video communication using the Internet information and telecommunications network; – manages files, ensures their storage and prepares them for archival storage.

Required skills:

– identify the motivation of citizens to contact the central health center and determine the list of necessary services; – build effective interaction with citizens who contact the Center for Significance; – make a socio-psychological forecast of the communicative situation in which you will communicate; – program the communication process and manage it; – receive personal data of a citizen who applied to the Labor Market Center and correlate them with the needs of the labor market; – process and store personal data of citizens; – perform work using modern information technologies; – use modern office equipment and means of communication; – maintain documentation and official correspondence in accordance with the requirements for documents in the central control center.

Required knowledge:

2.4. Promoting self-employment of unemployed citizens:

– accepts documents necessary for the provision of services, including in electronic form; – informs citizens on employment issues, the procedure for providing services and the conditions for providing financial assistance; – checks the list of required documents and the accuracy of the information about the citizen specified in them; – organizes testing for unemployed citizens and training in the basics of entrepreneurship; – assesses the degree of readiness of an unemployed citizen for entrepreneurial activity (testing, consulting); – draws up and issues a conclusion on the provision of services containing recommendations on conducting business activities; – organizes the preparation of a business plan and consideration of its compliance with basic requirements; – draws up and issues to an unemployed citizen offers to undergo vocational training or receive additional vocational education (DPO), including training in another area; – prepares a draft agreement on the provision of one-time financial assistance between the Central Employment Center and an unemployed citizen; – provides services to promote the employment of people with disabilities, taking into account the requirements of legislation on the social protection of people with disabilities; – enters into the register of recipients of government services in the field of employment information about citizens who applied and about receipt of services; – prepares and issues documents to citizens who apply to the CZN; – manages files, ensures their storage and prepares them for archival storage.

Required skills:

– identify the motivation of citizens to contact the central health center and determine the list of necessary services; – build effective interaction with citizens who contact the Center for Significance; – make a socio-psychological forecast of the communicative situation in which you will communicate; – program the communication process and manage it; – take into account, when communicating with people with disabilities when providing them with services to promote employment, their existing disabilities; – receive personal data of a citizen who applied to the Labor Market Center and correlate them with the needs of the labor market; – process and store personal data of citizens; – perform work using modern information technologies; – use modern office equipment and means of communication; – maintain documentation and official correspondence in accordance with the requirements for documents in the central control center.

Required knowledge:

– features of the labor market and the need for personnel in the all-Russian and regional labor markets; – monitoring data of the all-Russian and regional labor markets; – forms, methods and procedures for providing services; – measures to protect information (protect personal data); – types and characteristics of citizens – recipients of services; – features of the provision of services to promote the employment of people with disabilities; – fundamentals of social and practical psychology.

2.5. Providing social benefits and financial support to citizens recognized as unemployed in accordance with the established procedure:

– informs citizens on employment issues, about the norms of the legislation of the Russian Federation on employment in terms of the implementation of social payments; – makes a decision on the appointment or termination of social benefits and prepares a draft order to recognize a citizen as unemployed or to deregister as unemployed; – makes decisions and prepares draft orders to reduce the amount of unemployment benefits and to initiate a period during which unemployment benefits are not paid; – extends the payment period and increases the duration of the unemployment benefit payment period; – assigns or terminates unemployment benefits in an extended period; – identifies facts of overpayment of social benefits and takes measures to recover them; – calculates and assigns the amount of financial support and financial assistance; – assigns and accrues financial assistance in connection with the expiration of the established period for payment of unemployment benefits; – calculates, assigns, suspends, reduces the amount of the scholarship during the period of undergoing vocational training or receiving additional professional education in the direction of central education, including training in another area; – calculates and assigns the amount of compensation for travel and accommodation when undergoing vocational training or receiving additional vocational education in the direction of the central labor market; – calculates and assigns the amount of compensation due when moving or relocating to another area for employment in the direction of the employment center; – makes a decision on issuing a proposal for the early assignment of a pension to an unemployed citizen; – prepares and issues proposals to unemployed citizens for the early assignment of pensions; – prepares a draft order on the provision of financial assistance for state registration as an individual entrepreneur or on the creation of a legal entity, peasant (farm) enterprise and one-time financial assistance for the preparation of documents for the corresponding state registration; – controls the documents submitted by the employer for subsequent reimbursement by the Central Employer of Funds for the salaries of mentors of graduates undergoing practical training (internship); – prepares proposals for financial support of social benefits and financial support in the budget needs plan; – fills out cards for registering recipients of social payments in the register of recipients of public services, enters information about the amount of benefits and scholarships, and attaches them to personal files; – makes decisions and prepares a draft order to cancel the decision to suspend, terminate, reduce and reduce the amount of social benefits, as well as the period during which public services are not provided, to increase the duration and extend the period of payment of unemployment benefits; – systematizes, stores and archives documents for archival storage.

Required skills:

– plan budget funds for social benefits and financial support, taking into account the situation on the labor market; – calculate the amount of social benefits and financial support; – perform work using modern information technologies; – use modern office equipment and means of communication; – enter information about social benefits and financial support into databases; – process information about recipients of social payments and financial support; – prepare information materials for stands, booklets on the implementation of social payments; – maintain documentation and official correspondence in accordance with the requirements for documents in the central control center.

Required knowledge:

2.6. Informing about the services provided by the Labor Center and about the situation on the labor market in the constituent entities of the Russian Federation:

– accepts and registers applications for the provision of services to inform about the situation on the labor market in the constituent entities of the Russian Federation, including in electronic form; – collects, summarizes, analyzes statistical data and materials on the situation on the labor market in the constituent entities of the Russian Federation; – advises citizens and disabled people who contact the Center for Employment Information on employment issues, the necessary documents for receiving services and social support measures, including in electronic form; – selects and provides the applicant with the necessary information about the situation on the labor market in the chosen form - on paper, in electronic form; – informs people with disabilities about the services provided by the Center for Social Protection, taking into account the requirements of the legislation on the social protection of people with disabilities; – prepares and designs materials on employment issues for information stands in the form of brochures, leaflets, booklets; – places and updates information on employment issues in the official information means of the employment center, on special temporary or permanent structures; – publishes information about the labor market in the media, about the services provided and the situation on the labor market; – considers letters, applications and complaints from citizens, prepares responses to them.

Required skills:

– analyze statistical data, oral, written and electronic appeals of citizens to the central control center; – coordinate with the citizen and specify the goals of the provision of services to the center; – conduct conversations (lectures) with citizens about the situation on the labor market; – take into account, when communicating with people with disabilities when providing them with services to promote employment, their existing disabilities; – enter the received information into public service databases; – perform work using modern information technologies; – use modern office equipment and means of communication; – prepare information materials for the media, booklets, brochures, leaflets, stands on issues of services, programs and social support measures; – maintain documentation and official correspondence in accordance with the requirements for documents in the central control center.

Required knowledge:

– features of the labor market and the need for personnel in the all-Russian and regional labor markets; – forms, methods and procedures for carrying out work when providing services; – features of the provision of services to inform people with disabilities about the services provided by the Center; – basics of interaction with the media; – fundamentals of social and practical psychology.

2.7. Formation and maintenance of registers of recipients of public services in the field of employment (individuals and employers):

– enters information containing personal data of citizens into databases, creates a bank of resumes of job applicants; – enters the information contained in the documents of employers who applied for the selection of the necessary employees into databases, creates a bank of job vacancies; – carries out an initial check and analyzes documents of recipients of services in the field of employment; – identifies missing information from service recipients and information that requires additional verification; – collects and processes additional information from citizens and employers; – verifies the number of accounts in registers and the volume of services provided by the central control center; – collects, systematizes, accumulates, stores, clarifies, uses, transfers, destroys data on citizens and employers who contact the Center for Significance; – keeps records of personal data of citizens and employers; – maintains documentation in accordance with the requirements of regulatory documents on office work and document management.

Required skills:

– check, summarize and systematize information received from citizens and employers; – enter the received information into registers in accordance with the software requirements; – process personal data of citizens and employers; – analyze and systematize information received from citizens and employers; – perform work using modern information technologies; – use modern office equipment and means of communication; – maintain documentation and official correspondence in accordance with the requirements for documents in the central control center.

Required knowledge:

– features of the labor market and the need for personnel in the all-Russian and regional labor markets; – forms, methods and procedures for carrying out work when providing services.

3. Rights

The inspector has the right:

3.1. Familiarize yourself with management's design decisions related to its activities.

3.2. Make proposals for improving work related to the responsibilities provided for in these instructions.

3. 3. Within the limits of your competence, inform your immediate superior about all shortcomings identified in the course of your activities and make proposals for their elimination.

3.4. Request personally or through your immediate superior from department heads and specialists information and documents necessary to perform your job duties.

3.5. Demand assistance from management in the performance of their duties and rights.

4. Responsibility

The inspector is responsible:

4.1. For improper performance or failure to fulfill one’s job duties as provided for in this job description - within the limits determined by the current labor legislation of the Russian Federation.

4.2. For violations committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation and the concluded employment contract.

4.3. For causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation and the concluded employment contract.

The job description was developed in accordance with the order ________________________ dated ____________________ and the professional standard “Specialist in the provision of public services in the field of employment”, approved by order of the Ministry of Labor of Russia dated November 28, 2021 No. 676n.

AGREED

Head of HR Department

______________

_____________

___________

I have read these instructions.

I received one copy in my hands and undertake to keep it at my workplace.

Employment Center Inspector

______________

_____________

___________

Public relations specialist in the housing and communal services sector job responsibilities

Providing services to the population at a high level is impossible without competent specialists. When hiring employees to work in a management company, the head of the organization must be guided by professional standards accepted in the industry.

Develops: — requirements for the quality of maintenance and repair of housing stock; — recommendations on methods and technical solutions for eliminating detected defects; — standards for the labor intensity of work performed and establishes standards for the consumption of materials for their implementation; 3.7.

Specialist in Work with the Population in the Housing and Utilities Sphere Job Responsibilities

Responsibilities of a housing and communal services specialist for information disclosure - job description
Masters of housing and communal services: who they are, their role
Responsibilities of a specialist in working with the public in the housing and communal services sector - job description
Job Description for GIS Housing and Public Utilities Specialist
Specified functional responsibilities of employees
Conclusion
Job description of housing and communal services specialist of subscriber department
Job description of the chief specialist of the housing and communal services department of the administration
Professional standards for housing and communal services workers
Master of Housing and Communal Services

The employee must report to his supervisor on the results of his professional activities and carry out the orders of the head of the department within the established time frame.
Solve the tasks assigned to him by higher management.

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Requirements for a customer service specialist

The issue of calculating rent is of interest to all owners and tenants of premises. In this regard, with all questions, residents go to housing and communal services, to subscriber services. In the structure of large organizations there is an independent division under the leadership of the head of the department. More often than not, responsibilities are assigned to one person.

The development of professional standard 16.017 “Specialist in customer service”, approved by order of the Ministry of Labor and Social Protection of the Russian Federation dated April 11, 2014 No. 243n, brought clarity to the organization of work.

The document establishes compulsory education for specialists in educational institutions of higher or secondary professional level. Advantages are given to holders of diplomas with energy specialties, as well as accountants and economists. In other cases, it is possible to master a specialized retraining program. Experience in housing and communal services, computer skills and regulatory documentation will speed up adaptation in the workplace. Taking into account regular changes in the procedure and methods for collecting information and accruals, specialists must improve their qualifications and undergo certification in the manner established in the organization.

Job Description of a Specialist in Working with the Population in the Housing and Utilities Sphere

Thanks to the presence of instructions, it becomes clear how the work of a specialist differs from the work of his colleagues. A job description allows you to correctly divide responsibilities between employees and prevent conflicts. Each new employee is given his own document upon hiring. Job description of the chief specialist of the housing and communal services department of the administration A specialist of the housing and communal services department who works in the administration is appointed to the position after an order.

Masters of housing and communal services: who they are, their role The legislation categorizes those persons who are engaged in engineering and technical work as specialists. Also in this category you can include employees of the following areas of activity: • economists; • engineers; • accountants; • legal advisers; • energy; • mechanics; • standard setters, etc. In addition, this category includes assistants to the persons mentioned above. Professional standards for housing and communal services workers will come into force from the beginning of July 2021, and changes will be made to the Labor Code of the Russian Federation. Examination Tickets Yes Online. The point is that the procedure for applying professional standards will change.

Job descriptions of housing and communal services

Today we invite you to familiarize yourself with the topic: “job descriptions of housing and communal services” with a description from professionals and comments.

You can ask the duty lawyer any questions. Contents The housing and communal services industry is being reformed, this is necessary in order to improve the quality of service to the population. It is impossible to make competent management decisions without competent employees who know their business well. Dear readers! Our articles talk about typical ways to resolve legal issues, but each case is unique.

If you want to find out how to solve your particular problem, just call, it’s fast and free! The legislation classifies as specialists those persons who are engaged in engineering and technical work.

This category can also include employees in the following areas of activity:

economists;

Specialist in Work with the Population in the Housing and Utilities Sphere Job Responsibilities

Organizational structure of a management company in the housing and communal services sector The structure of a housing and communal services management company, the diagram and the presence of certain divisions and positions in it depends on the size of the company itself and the number of houses that are under its management.

Organizational structure of a management company in the housing and communal services sector
Technical control
Financial support
Legal activity
Record keeping in the management company
Public relations department of the management company

Specialist in Work with the Population in the Housing and Utilities Sphere Job Responsibilities

Labor discipline, labor order. Director of management decisions in the housing and communal services sector: rights and responsibilities. Reward for years of work. Staffing table of the housing and communal services management company: the index will show. Harmful and dangerous working conditions. Management position: janitor. Accidents at work. Medical examinations of some workers.

Damage to professions and part-time positions. How to argue with managerial coolness: complaints, claims and statements. Work books and other employees’ work records. Housing and communal services management company: staff structure, composition of keys and diagram.

Job description of a specialist in settlements with the population in the housing and communal services sector

Organizes: - accounting for adjustments in prepared payment receipts; - delivery of payment documents to the addressee and control over its issuance; - preparation of repeated and other payment orders. 2.8. Organizes the recalculation of payments for housing and communal services: - when tariffs for housing and communal services change; - in the temporary absence of a consumer at the place of residence; - when quality indicators of housing and communal services deviate from the standard level; - when additional benefits are introduced or when cancellation; - when changing the amount of subsidies.2.9.

He must also have negotiation skills and work with people. Knowledge of legislation, working with software, and basic document management is required. Responsibilities of a housing and communal services specialist for information disclosure - job description The employee is engaged in collecting information, consolidating it, and disclosing it. Data about the management company must be published on the website of the management company. The specialist prepares reports on the management of apartment buildings. Conclusion Providing services to the population at a high level is impossible without competent specialists. When hiring employees to work in a management company, the head of the organization must be guided by professional standards accepted in the industry. A special point will be the presence of a job description. Every specialist who is hired must have this document.

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State Housing Inspectorate (GZHI) - functions and powers

checks the safety and operation of the housing stock, the technical condition of utilities, as well as the local area;
carries out inspections of utility consumption standards;
organizes inspections of residential buildings;
checks activities to prepare housing for the season;
resolves issues related to redevelopment or reconstruction of apartments;
checks the implementation of housing and communal services at the request of citizens.

conducts inspections of housing facilities;
requests necessary information from legal entities, individual entrepreneurs and citizens;
issues orders for violation of housing legislation requirements;
draws up administrative protocols;
participates in courts as a plaintiff or defendant;
concludes various contracts for the supply of necessary products;
carries out explanatory work among the population.

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Specialist in Work with the Population in the Housing and Utilities Sphere Job Responsibilities

Job Advertising and Resume Community Outreach Specialist in water supply and housing and communal services required Outreach Specialist For example, in some cultures the future is ahead of us, while in others it is behind us. - a leading specialist in the sector of organizational work on relations with representatives and Job responsibilities and cities with the population of the region Organization of work on the placement of information zones on PowerPoint Experience in the field of housing and communal services is desirable. depend on the implementation of a specific mental ability.

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Housing and communal services manager job description

title documents of the management company;
electronic passports of apartment buildings (MKD);
readings that were taken from household metering devices;
planning of repair work;
rates;
carrying out repair work on houses and common property;
what decisions did homeowners make;
financial documents (submitted electronically);
reports on work with the population, etc.

The inspector is appointed to the position by order of the director of the Zhilischnik-1 utility company in accordance with the Labor Code. 1.3. The inspector must have a higher education in the relevant professional field at the educational and qualification level of a master's or specialist.

Housing and communal services inspector duties

2.4. Controls, within its competence, the implementation of legislative acts and decisions of the executive committee of the city council on issues of working with citizens’ appeals, analyzes the state of this work and makes proposals to eliminate negative and consolidate positive trends.

1.1. The main tasks of the inspector for work with the population (hereinafter referred to as inspector) of the Zhilishchnik-1 municipal enterprise are to organize and carry out a daily clear record of all written statements from citizens received through higher organizations, as well as printing responses to them.

Specialist in Work with the Population in the Housing and Utilities Sphere Job Responsibilities

The employee’s responsibilities include preparing a report for the head of the management company; interaction with authorities regarding complaints filed by the public.
An employee of the management company takes part in the formation of Councils of apartment buildings, holds meetings, conducts meetings of owners and provides their documentary support.
In addition, the specialist’s responsibilities include systematizing documents and maintaining databases of meetings; preparation of reports and their submission to the appropriate authorities for verification.

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