Payment for housing and communal services through VTB: fast, convenient and reliable

Payment methods for utilities through VTB

Few clients of VTB Bank know about the available methods of paying for housing and communal services through banks and how best to check the debt. But in vain, because often the same remote option can save a lot of time. What methods of paying for utilities are there?

• Through VTB Online.
• Using ATMs.
• At the bank office.

Through VTB Online you can make various payments directly from your home or workplace without leaving it. The only thing that is required before using the Internet service is to connect it at a bank branch, arriving there with a passport.

Repayment methods

You can pay for utilities with a credit card using one of several methods:

1. Through the Internet. It is acceptable to use the Internet system of the financial organization that provided the means of payment, the use of electronic wallets or services that provide utility services. The latter option is not available in all regions. If a person wants to use an electronic wallet, they must first create one. The easiest way is to use the company's official website. So, if the client owns a Sberbank credit card, he will need to go to the institution’s main page, click on the Sberbank-online item located in the upper right part of the main page, log in or register if there is no account, and then click on the “payments and transfers” item. . Next, the citizen will have to go to the “Housing and communal services and home telephone” section. Then all that remains is to select the service you are interested in and provide the required details. Next, payment is made. You must select a credit card from the list of available means of payment. The procedure takes a few minutes. The method allows you to perform the operation without leaving your home.
2. Using an ATM. Most financial organizations have a fairly large network of ATMs located throughout the Russian Federation. Therefore, finding the nearest one will not be difficult. The client will have to place the credit card into the ATM, then select Payments and find the required service from the list that opens. Next, you need to indicate the city and the company providing housing and communal services. Then enter your personal account and transfer amount. To confirm the operation, you need to click on the button of the same name. The name of the points may change depending on which financial institution issued the means of payment.
3. Using terminals. The method is similar to the previous one. The citizen will have to spend time searching for the device. Then you need to insert the payment instrument into the connector, click on Payments in the region, find the required organization, provide the details and make the payment. A receipt is provided at the end of the transaction. It's better to save it.

Payment of utilities through VTB-Online

Internet banking allows you to make payments from anywhere in the world, the main thing is to register and log in to your personal account as a bank client. What is needed to pay for utilities?

1. After logging into the VTB Online application, you must select the “Payment for services” section.
2. After the list drops down, you need to find the item “Utilities” and click on it.
3. Next, a list of all housing and communal services suppliers in the country will automatically appear. Here you can use the search and enter the name of the organization manually, or find the one you need from the list in the menu that opens.
4. The next step is filling out the data. The client can select an account or card from which to write off funds for services or enter them manually. Also at this stage you will need to enter the contract number or telephone number, the amount that is sent to the account and the ability to indicate meter readings.

After confirmation, the receipt can be saved to the device with which the payment was made and left in the templates if you are going to repeat this action more than once.

Why do you need a receipt for payment?

Regardless of how a person makes payments to the utility company, he must keep the receipt of payment.

The check can be either electronic or in paper form, received by a cashier in the financial structure of VTB.

Having a check with the payer will protect him from unexpected problems associated, for example, with a malfunction in the bank system, as a result of which the money did not arrive in the account of the supplier company in a timely manner.

VTB – payment for utility services via ATMs

One of the most common options is payments through VTB Bank ATMs. This can be done via card or by depositing cash. Let's look at the detailed instructions for paying through the VTB terminal.

1. First you need to select the “Payment for services” item in the menu.
2. After this, through the search you need to enter the name of the company (MosEnergoSbyt, IrkutskEnergosbyt, and so on) where the payment will go.
3. We indicate the details of the organization, the amount and make the payment.

We keep receipts in a safe place for a while, because sometimes there are problems with making payments. And in case of an error, the check will be useful, because only it will help you return or re-transfer the payment.

We make sure to check all entered data before making a payment, because an erroneous payment from the terminal is very difficult to return later.

Payment for housing and communal services

If a citizen is a client of this banking institution, he can choose the most convenient way for him to pay for utilities. This is available in the following ways.

1. Via an ATM using a VTB card or another bank.
2. Directly at the bank office.
3. In your personal account via the Internet without commission.

Instructions

Paying utilities via the Internet with a bank card is very simple. Using the service, you can make many financial transactions, just like this service. To connect, you must enter into an agreement with the bank. To do this, you need to come with your ID to the nearest branch of a banking institution. Once you have gained access, you need to perform a series of simple sequential steps.

1. Log in.
2. Select the section called “Payment for services”. It's in the menu in the top left corner.
3. After that, find the “Utility Payments” tab.
4. All suppliers that are available in the system will be displayed on the screen. The list is generated by the region specified when entering your personal account. Thanks to this, you won’t have to search for the necessary management company for a long time in all regions of Russia and waste time entering details for paying for housing and communal services via the Internet.
5. Having chosen a company, all you have to do is fill out the information. To do this, in the top line, select the account from which the money will be debited. The choice appears if the client has several accounts. Then indicate the meter readings and the period for which payments for housing and communal services are made by bank card.
6. At the end, the document is simply saved or printed, if desired.

It must be said that the simplified procedure for paying for utilities is not available to citizens in all parts of Russia. But the list of suppliers expands every year, and today this can be done by residents of cities such as Moscow and the northern capital, Yekaterinburg, Vladivostok and other settlements. In these cases, the details are set automatically.

To find out information for a specific city, it is most convenient to call the bank’s general phone number or contact a branch located nearby. If such an order is not yet in effect in the city, then one more step must be added to the above procedure, which is as follows. After selecting the Criminal Code, enter the information specified on the receipt. Then enter the required amount and confirm the action performed.

Payment of utilities without commission

The commission will not be charged if the payment is made through the VTB Online application and through an ATM in cash or with a VTB card.

There is also a bonus for pensioners who have issued a social card. For them, there is no commission for housing and communal services at the bank branch.

Remote payment services for housing and communal services are one of the bank’s “features”, which significantly makes life easier for the working population of the country. After all, it is much better to make payments through VTB Bank applications or through an ATM on a weekend than to rush and run to the offices of management companies and electricity supply companies. But if the client is interested in questions about what is causing the rise in prices for heat and electricity and about debt verification, then it would be better to contact the branch of the company providing these services, and not the bank.

Payment from an electronic wallet

Online contributions are not subject to commission, since they are payment for services. To pay you need:

• log in to an electronic wallet that has a security certificate no lower than a formal one;
• select the “Payment for services” tab;
• select the type of service and enter the recipient’s details;
• indicate the amount and send the payment, confirming it using your mobile phone.

Online deductions are good because they offer instant transfer of money and are not subject to commission. But in order for the e-wallet to work at full capacity, it is necessary to obtain a good security certificate. A security certificate is a protocol that allows a client to access the full functionality of a website. So, if the certificate is formal, then transfers of large amounts and payment for certain types of services are prohibited.

In order to receive a business level certificate, you need to take an ID photo, which is a photo of the client along with a page of the passport. After sending, the status of the certificate will change in about a day.

Thus, paying VTB utilities online is a fairly convenient and high-quality option. Of course, VTB Bank, Moscow Bank and so on offer this option, but through VTB 24 online you can pay a receipt without a commission (unlike other credit institutions). If the utility company has an account with VTB, then the procedure will be very simple: all details and even the amount to be paid will be displayed automatically when the client’s account number is entered.

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Make a payment via terminals

You can pay for any utilities through a VTB ATM. This can be done from any card – credit or debit. Use the VTB Multicard to make such payments. At the self-service terminal you can pay for all housing and communal services:

• For gas supply.
• For light (electricity).
• For water (water supply and sanitation).
• Rent (maintenance and major repairs).
• Garbage removal (waste disposal).
• Other services.

Be careful!
Payment in this way has restrictions - the maximum payment is limited to 15 thousand rubles. It is preferable to pay large debts through bank operating cash desks. When making many payments in parallel, you will be able to transmit meter readings.

Payment through an ATM follows a simple procedure:

1. Insert a plastic card into the device and enter the PIN code for authorization.
2. Select the “Payment for services” item, and then those providers whose services you are going to pay.

Important!
Always keep receipts for utility payments - they may be needed if disputes arise with service providers. When paying for housing and communal services through an ATM, no commission is charged.

In the VTB branch

To make a payment directly at a VTB branch, you must take with you a housing and communal services receipt or details of the management company, and an identity card. The funds will be debited from your personal bank account. An employee of a financial institution will also be able to check the debt on a personal account.

When choosing this method, consider some features:

• The payment will be credited to the housing and communal services provider's account within 3 working days maximum.
• The payment is subject to a commission of 1-15% of the deposited amount.

More accurate information on the amount of commission deductions must be clarified at the VTB office.