Unified payment document for utilities in Moscow

It so happens that the “utility” usually causes dissatisfaction: “pay again!” But there is no escape from this responsibility - after all, we live in apartments that need to be heated in winter. We don’t go to the river to wash and do laundry—water is supplied to our houses. And in the evening we feel better in the light: we can do a bunch of things instead of going to bed when the sun goes down (candles are romantic, but you won’t light them every day).
In the Housing Code, section number VII is devoted to the issue of payment for housing and communal services. In this article, we will examine the topic of debts for housing and communal services: what they threaten, how to track information about the debt, what to do if the debt arose out of nowhere and how it can be collected.

Introduction

Remote management of housing and communal services is available to residents of all regions of Russia, regardless of citizenship. The same condition for all is pre-registration on the website with confirmation of identity through a personal code. A single payment document for housing and communal services is provided only to individuals. In this case, the following conditions must be met:

uninterrupted access to the Internet (when leaving the page, as well as when the Internet connection is interrupted, you will have to carry out the procedure yourself again);
the presence of a financial source from which funds will be debited to compensate for all payments (bank card, mobile number with a sufficient balance or virtual electronic system wallet);
the site provides access to property owners and tenants;
The payer's EPD contains up-to-date information about all housing and communal services provided to the user, current tariffs, the total cost of rent and the terms of its repayment.

Taking into account the various features of providing utility support to the population, the sample and content of the payment form will differ for different subjects of the Federation. Moreover, residents of the capital can additionally use the online service of Moscow State Services, and for citizens living in the Moscow region there is a Settlement Center that accepts payments for housing and communal services.

As practice shows, you can get an EPD with a list of the following paid options:

light;
water;
gas;
major repairs;
maintenance of common areas of the house;
heating;
centralized Internet;
TV;
radio;
drainage

Explanation of the EPD - what payments are included in the single payment document

We continue to analyze all the data from the EPD:

Contributions for capital repairs of the building. The amount is calculated based on the size of the occupied premises. This fee only needs to be paid if you own the property. Otherwise, you can make changes to your personal account. Write an application, provide the necessary documents (for example, a rental agreement) and take them to the office of MosOblEIRTS LLC. In addition, you can do everything online and send the specified documents in scanned form to
The next sign clockwise indicates the gas fee. It is calculated as follows: take the established fee per person and multiply it by the number of residents. Or gas readings are taken using gas meters.
Maintenance and ongoing repairs of the building - this amount is calculated based on the total area of the occupied apartment. It includes fees for maintenance of the building, surrounding area, and general communications.
The tap icon shows the water supply fee. Typically, one organization supplies water and another organization heats it. Therefore, payment data is presented in two different figures.
The single payment document also includes the removal and disposal of solid waste. Or household waste. The cost is calculated based on the area of the apartment.
Other services - this concept refers to the fee for using cable television, the Internet, and intercom. This may include a fee for a radio point, if you have one, use of a common television antenna, elevator and other amenities.

Housing and communal services personal account

EPD is a receipt that also contains data on existing debts and recalculations made. But each person living at a specific address has the opportunity to familiarize himself with the unified payment documents for utility services and the rules for their formation in the user’s personal account.

Information in the EPD

Full name – last name, first name, patronymic of the owner of the premises (responsible tenant).
Address of the premises for which payments for housing and communal services were made.
Barcode. An image containing 28 characters. Necessary for paying receipts using electronic terminals.
Month of document generation.
Payer's personal code. Indicated when paying for services via the Internet, ATMs and terminals.
Information about the management organization: its name, address, contacts.
Information about the premises: type of property, area, number of registered (beneficiaries are indicated separately), date of last payment.
Types of services for which accruals are made. Abbreviations used: Cold water supply/DHW supply – cold/hot water supply. – Water drainage (sewerage) KPU – apartment metering device DPU – general house metering device Sod.i r.zh.p. – maintenance and repair of residential premises within the social norm. - maintenance and repair of residential premises (excess space) Construction and repair of secondary housing. — maintenance and repair of residential premises (for those who have a second home or owners who are not registered in the apartment) Heat. — heating of the main area of Fear. – voluntary insurance
Volumes of utility services consumption. Each service uses its own units of measurement: water supply and sewerage cubic m (cubic meter), maintenance and repair, social rent of housing - sq. m. m. (square meters), heating - Gcal (gigacalories), gas is charged based on the number of registered.
Current tariffs per unit of service.
Amount of charges for services
Information about the amount of benefits for certain services.
Information about recalculation.

For residents of Moscow

Creating a personal user account greatly simplifies the work with single receipts for utility bills. As noted above, capital residents have the opportunity to use a personal portal at mos.ru

To create a new user in the system, you must complete the following steps:

Filling out the main form, which contains a request for your full name. You only need to display your own information, since when generating the EPD and paying for services, the system will fill in these lines automatically. Additionally, you need to display your personal mobile number for SMS messaging and email address - a way to restore your account if you lose your password.
Correction of profile readings. After confirming your identity via email, you will be able to use your account. Clicking the “profile” button will allow you to view the current information and correct it. It is also advisable to additionally display the SNILS number, date of birth and current address of residence. If everything is specified correctly, the edits are saved.

Moscow portal

The procedure takes up to 10–15 minutes, but gives citizens greater access to current options in the housing and communal services sector. In particular, users have access to:

receipt and payment of unified payment documents;
official display of meter readings for each month;
the right to receive additional notices from service providers;
familiarization with current tariffs and their possible changes in the near future;
checking the timeliness of funds transfer;
the ability to view paid services;
the right to print receipts confirming the transfer of money.

For residents of the Moscow region

By government decree, a separate online resource was created that allows residents of the Moscow region to receive EPD using payer codes, as well as pay financial receipts. Mosobleirts.rf. the procedure for creating a personal account will be the same as for residents of the capital, but when filling out your own profile, the system will ask you to enter a more extensive list of information, namely:

address of temporary residence or registration;
real estate parameters (square footage of the residential part and non-residential part of the premises);
number of registered citizens (regardless of age and degree of relationship);
number of residents;
form of ownership and information about the owners (municipality, state, individual, shareholders or co-owners).

Portal of the Moscow region

If the registered user is not the owner, but uses the object on the basis of a commercial or social rental agreement, then the grounds for the emergence of property legal relations are additionally displayed.

Contents of the document

In addition to information about the payer (personal data, for example, address, square footage of residential premises, number of residents), the form contains the following transcripts:

data from management/resource supply companies that charge fees to this particular consumer;
payment details;
information about the readings of meters/devices in the consumer’s apartment;
volume of exposed services (with units of measurement);
tariffs, total amounts due for payment for consumed housing and communal services resources;
data on recalculations.

In addition, the form contains a barcode by which you can make a payment using a mobile application, through an ATM/terminal of a banking organization, without completely filling out all the details. The system recognizes information automatically, virtually eliminating filling errors. The payer code must be indicated.

The ENP includes most of the housing and communal services, but not completely. There are forms for:

water supply and disposal;
heat supply;
maintenance, home repairs.

Additional lines - major repairs, gas (if there are no meters), radio point, TV antenna.

Payment of housing and communal services by personal account

What the ENP is is fixed in the legislation, namely in Articles 153, 155 of the Housing Code of the Russian Federation. And there are several ways to deposit funds into service provider accounts. Payment options differ in fees and deadlines. One of the ways you can pay for housing and communal services is by transferring funds to a personal account.

A personal account is assigned in relation to a property through the local branch of the passport office. This is a procedure for assigning a personal code, carried out only with the consent of all persons living on the territory of the facility.

This form of calculation allows citizens to compensate for the cost of utility services only by entering a personal number. This eliminates the need to carry unpaid receipts with you and enter payment and a lot of unnecessary information into the form.

You can use State Services for payment only after adding a personal statement to your own profile on the portal page.

How to get a single form

The paper version of the form is distributed to the addresses, placed in a mailbox. You can request information from the ERC via the Internet - then the receipt will not be lost. This offer has found active demand among those property owners who do not live at their registration address - they do not need to come to look at the box, all information is posted on a special service.

Cost of service and payment procedure

Regardless of the territory of which subject of the Federation the payer lives, he will have to perform the following algorithm of actions to compensate for the cost of services:

go to the main page of the portal;
user authorization in the system (entering email/mobile number and password);
go to your personal account;
click on the tab pay / housing and communal services;
in the menu that opens, a list of available functions will appear, among which will be “receive a service”;
clicking on the link will open the user with a list of all communication providers;
the choice of supplier leads to EPD;
filling out a payment slip requires entering the drug number, current readings and the amount to be paid;
choosing a source for debiting funds - a bank card or another option;
Click on the “pay” button.

Depending on the source from which the money is withdrawn, payment confirmation will occur. After this, a receipt will appear on the screen that you can print.

For all regions of the Russian Federation

The size of the commission fee depends on the region, but on average it is 1 – 2 percent of the deduction amount.

For Moscow

The algorithm of actions for receiving EPD and compensation for the cost of services will be the same. The size of the commission differs slightly, which can reach 2.5%. There are no additional costs associated with working with VTB and Sberbank cards.

For the Moscow region

The commission fee in the system for residents of the Moscow region may be absent altogether or range from 0 to 3%.

2Do I need to know my housing and communal services payer code?

A larger number of the population do not know their housing and communal services payer code, explaining this by the fact that the information can be copied from the receipt every month. At the same time, you don’t need to bother yourself with the need to check its relevance or learn it by heart. But there are cases when the receipt is not at hand, and payment needs to be made urgently using a terminal, for example. And this is not an isolated case. Knowing your cipher-identifier is useful if:

You need to pay for services using an ATM and other electronic systems.
There is a need to use the useful Internet service “Government Services”. On this portal you can get a selection of all receipts that were previously paid by the payer. You can also pay utility bills here. But it’s impossible to do this without code.
I would like to use the Sberbank Online service, which will allow you to make payments using your phone or computer.

Also, such a code is direct evidence that the receipt is genuine. If the payment document was received indicating a different code, there are two solutions:

the code was changed, but the management company did not notify the payer on time;
The receipt is a fake by scammers and has nothing to do with housing and communal services.

Payment period

The legislation strictly limits the date by which citizens must pay rent. On the territory of all subjects of the Federation - the tenth day of every month. This time limit may vary slightly depending on the provider and type of service.

Regarding the payment processing time, the funds are credited to the supplier’s balance within 24 hours, starting from the moment the transfer is confirmed. It is extremely rare, but delays are possible, so it is better not to delay until the last day with payment, but to compensate for the cost of services earlier. Ready-made EPDs appear in your personal accounts as early as the first days of next month.

1What is a housing and communal services payer code?

Before you know your code, you first need to decide what it looks like. The code consists of 10 digits. It is completely unique, there is no other like it in the system. It is created with the purpose of identifying the payer and obtaining complete information about the payment made by him earlier.

The cashier and bank employee must know this code. It must also be indicated when paying using a terminal or the Internet.

The management company to which the payer belongs ensures that the codes are not repeated. In most cases, it remains unchanged for a long time. But there are cases when the cipher may change:

if the management company has changed;
Housing and communal services - the structure has been completely changed.

When any changes occur, the management company must notify the payer. Otherwise, a payment failure will occur: the money will not go to the correct account, and a fine will be charged for non-payment in the correct account.

Subscription to the EPD electronic newsletter

Even though the procedure is simple, people often forget about the need to receive the receipt and repay the costs in a timely manner. For such cases, there is an option to generate an automatic receipt and then send it to the payer’s mobile phone number or email address.

To set up automatic access to the system, residents of the capital must go through the following steps:

go to the main page of the site and log in to the system;
opening the “notifications” menu;
Click on the “settings” button.

To receive automatic payment papers, check the box next to the EPD. For residents of the region, this option is located in the “profile settings” menu.

If citizens do not trust methods of remote payment for housing and communal services, they can use the services of a bank branch. To do this, you need to find your EPD in the system and print it. Considering that not all residents of the Russian Federation use the State Services portal, a copy of the EPD on paper is sent to subscribers by post every month.

How to check for debts

In situations where the numbers on the receipt are in doubt, you can contact the hotline (its telephone number is indicated on the receipt). You can also contact the official website of various utility service providers or official city portals for explanations.

If a tenant does not know whether he has a debt or when he needs to pay it, he can obtain information from the branch of the company providing certain services that serves his address. This can be done in person (and sometimes it is necessary - for example, to obtain a certificate of no debt), as well as through the official website, by phone or email. All necessary addresses and telephone numbers are indicated on the receipt.

What do the columns “Hot water supply (energy)” and “Hot water supply” (media) mean in the EPD

Please note that the received form contains the column “Hot water supply”.

But data is charged according to two tariff plans.

In the first case, cold water is taken into account, and in the second, thermal energy.

Moreover, specialists calculate water supply and heating services separately.

Due to this, the document received by the consumer contains the following sections:

"Hot water supply" (energy). Measured in Gcal.
"Hot water supply" (carrier). Measured in cubic meters.

Communal payments

What payments are made on a utility bill?

Another important part is the fee for the services provided by utilities. These include:

water supply (cold and hot);
drainage;
heating;
electricity;
gas.

The number of services provided may vary from home to home. Sometimes sums for gas and electricity are paid on separate receipts. The calculation of the amount of payment for utilities depends not only on the tariff, but also on the volume of services consumed.

All services today have consumption standards for one person. If several people live in an apartment, then their number is taken into account in the calculations. At the same time, the fee for consumption outside the standard increases.
Utility fees in apartment buildings are paid not only for their premises; owners must participate in the costs of maintaining their common property. From 2021, information about such charges must be displayed on the receipt.

The receipt may also contain an “other” section, which reflects the provision of other services. For example, cable TV or radio.