How to turn off the antenna in an apartment through Gosuslugi

⭐ ⭐ ⭐ ⭐ ⭐ Legal topics are very complex, but in this article we will try to answer the question “Paying housing and communal services for an Antenna.” Of course, if you still have questions, you can consult with lawyers online for free directly on the website.

• name of the organization to which the appeal is addressed;
• Full name of the applicant;
• service provision address;
• details of the citizen’s identity document;
• applicant's registered address;
• contact number;
• purpose of the appeal: “termination of the contract and disconnection from television broadcasting networks”;
• reason for refusing the service;
• the presence of an additional vestibule door on the site;
• whether the residential premises are a communal apartment (dorm room);
• date and signature of the applicant.

If you need assistance of a legal nature (you have a complex case and you don’t know how to fill out documents, the MFC unreasonably requires additional papers and certificates or refuses them altogether), then we offer free legal advice:

Procedure

Almost everywhere in Moscow, relays via GSKT are carried out by Rostelecom PJSC, but in some areas in the southeast broadcasting is also carried out through Comcor OJSC (Akado). In this case, the procedure for disconnecting from the collective antenna is completely identical for both operators.

Why is the EPD not marked with a bank payment stamp, as was the case before 2021? Sberbank responds that this is due to the automation of settlement operations. Thus, the payer is deprived of documentary evidence of the instructions given by him to distribute the amount of payment made under the ENP between performers and utility service providers. But documents confirming payments must be kept for three years of limitation.

All cable networks in the apartment building, including the collective antenna network, landline telephone lines, and radio broadcasting networks are common property and must be reflected in the technical passport of the apartment building. Housing and communal services officials motivate the inclusion of requirements for payment for additional services - antennas, radio points - by the fact that the technical documentation of the management agreement, as a rule, does not contain a complete list of common property in apartment buildings, and also by the fact that according to these networks, residents receive access to television and radio channels.

To come in

The Moscow Government, by its Decree “On the regulation of prices (tariffs) in the city of Moscow,” sets price limits solely for calculating the amount of subsidies. Prices for locking devices are determined by the Appendix to the Moscow Government Decree dated October 12, 2021 No. 937-PP. They say that maintenance of an intercom costs 64 rubles, an automatic locking device with an electromagnetic lock - 48 rubles, a mechanical combination lock - 27 rubles.

So it was, I called Rostelecom a week before the New Year with words like: “What the hell, I turned off the antenna 1.5 years ago!” They said: “there was an audit and you accidentally

reconnected." When I asked what to do (I hadn’t paid the bill yet, I was just about to), they assured me that they would send a letter to the MFC “My Documents”, they would do a recalculation and issue a new receipt for payment. Sending a letter to exclude the antenna from your payment will take about a week, call periodically to find out the number and date of sending the letter.

If you find the “Antenna” item on your receipt, but are not a user of this service, immediately call 8-800-100-0-800 and find out the details. The company is obliged to recalculate payments, as well as return funds already written off (to do this you will have to write a letter and indicate bank details in it).

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There is a high probability that Rostelecom included payment for your antenna, even if you do not use this antenna and have officially abandoned it. The cost of such a service per month is 230 rubles.

They will turn off your antenna for free, but they will check to see if you have any debts during use. If there are, they will need to be repaid. And lastly: nothing will be cut off for you while you are in debt. If you pay for a collective antenna with a separate payment, it is enough to pay off the debt only for this service. If it is a line of a single payment document, you will have to pay for all services included in the receipt.

The monthly 62 rubles 54 kopecks for a radio point also raised doubts. Housing law expert and lawyer Petr Falkov explains: “In Moscow, mutual settlements for housing, utilities and additional services of residents of apartment buildings (MKD) with resource supply organizations and management companies occur through multifunctional public service centers (MFCs).

Payment for an antenna in an apartment 2021

I ask that the payment for cable broadcasting be excluded from the EDP, since I (the owner) did not have a contractual relationship with the performers for these additional non-utility services and I do not use these services. There is no equipment for using cable television in the apartment. I also ask you to recalculate and return the money to me for the service not provided.

Firstly, in most cases I find a community antenna to be as useful as a wired radio point in new buildings. They also liked to include the radio in receipts, even though no one used it. Someone may need a collective antenna, but I suspect that at least half of the house uses digital television instead of this antenna through the Internet providers that are represented in our house. For some, such a collective antenna may be the only convenient option if the wiring for Internet television was not thought out at the renovation stage, but this is not a reason to force all residents in the house to turn on this service.

Analog or digital TV

Until October 2021, there were officially two TV broadcast formats in the Russian Federation:

• analog signal;
• digital signal.

The first of them has a continuous structure and today is considered an outdated format due to its vulnerability to interference, which directly affects the quality of the picture and sound.

The digital format is based on encoding a signal that is easier to transmit. By eliminating information loss, the picture quality becomes an order of magnitude higher and high image clarity is ensured.

Despite the complete transition of all regions of the country to digital, analogue broadcasting has not been completely interrupted, and the number of analogue channels is not large (about 10), while at least 50 stations are available in digital broadcasting.

To receive both analog and digital signals, you need an antenna (digital signals simply require an additional device for decoding the encoded signal). In order for the TV to show a picture, you need to connect it to a receiver, which can be a collective antenna from Rostelecom.

How to officially disable your Rostelecom home antenna

You can discard the antenna in a fairly simple way. This can be done both by the owner of the apartment in whose name the contract is drawn up, and by another person for whom he has issued a power of attorney. If the collective antenna does not work and is not used for its intended purpose, then there are no grounds for payment and it should be turned off.

Just like the conclusion of a contract, its termination occurs in an official way. All rules must be followed, otherwise termination will not be carried out. Please note that termination of the disconnection agreement does not have retroactive effect. The organization does not restore the contract, since this service has been replaced by new technologies. Therefore, before disconnecting, you should obtain the consent of everyone living in the apartment.

Advantages and disadvantages of a collective antenna

Choosing this connection option to ensure a stable TV signal is not the only one, therefore, like any service, choosing the “Antenna” tariff from Rostelecom involves taking into account advantages and disadvantages.

The advantages of this connection are:

• high-quality signal providing a clear picture;
• maintenance and repairs are carried out by the management company, since the physical infrastructure is common to the building;
• To connect, just connect the cable to the TV;
• there is no need to place an additional device that may not fit into the home interior;
• There is no equipment purchase required, only a subscription fee is charged.

A collective antenna is especially needed on the first floors and in areas with dense buildings, where it is difficult to catch a high-quality signal for TV.

The disadvantage of this method of signal reception is the need to pay a subscription fee, which is included in the general rent document.

There are also restrictions on the set of available channels. If, when connecting to cable or satellite television, you can individually choose the number of stations you need to receive, then the collective agreement does not give you the right to choose.

Particularly picky users also note the lack of systematization of channels.

Common antenna in the house who serves in Moscow

There are many offers on the market for technologies for watching popular TV channels. Some choose to install a satellite dish and related equipment, some choose IPTV technology (which is also used by Rostelecom), and some simply choose the services of another cable television provider. Among the main disadvantages of a collective television antenna are the following:

You can refuse the services provided by writing a statement to the organization servicing your home. First, you need to call and find out the list of documents for disconnecting your apartment from the public access antenna. The application process is similar in all regions:

Conditions for connecting a collective antenna

The main condition for this option is the presence of Rostelecom infrastructure in your home. Technically, the contract is drawn up not with a specific tenant, but with the management company. At the same time, it is possible to individually switch to an expanded package of channels, and accordingly the cost of the subscription fee will increase.

If you do not use a collective antenna, the terms of connection and payment must be agreed upon with the management company. To avoid overpaying.

Connection and maintenance of public house antennas in Moscow and the Moscow region

Due to the widespread use of common antennas among the population, the demand for their connection and maintenance is increasing and the need for antenna technicians who are able to efficiently conduct a TV signal from a common house TV antenna to an apartment, repair or replace equipment is growing.

Over time, the cable, splitter, TV sockets and other TV equipment fail and break down. To determine the cause of the malfunction, diagnostics are required. Also, diagnostics are performed not after a breakdown, but periodically. A scheduled check allows you to timely prevent equipment failure, which is especially important for public institutions where there is a live broadcast of television programs, football matches or sporting competitions.

Tariffs for a public antenna Rostelecom

The cost is set based on the contract in each region separately. For example, for Moscow and the Moscow region, the monthly fee for access to high-quality digital channels is 230 rubles monthly, including taxes.

If a subscriber has complaints about the quality of the services provided, the operator accepts requests for troubleshooting via a federal toll-free telephone number.

Officially, the following categories of citizens have a 50% discount on the cost of connecting a collective antenna:

• pensioners who receive subsidies for housing and communal services;
• families of such pensioners;
• disabled people who live alone;
• Heroes of Russia and the USSR;
• Full Knights of the Order of Glory.

The exact cost and amount of the benefit can be found out from the management company, which issues a single payment document that includes an option for the use of a collective antenna.

How to remove payment for an antenna from a receipt for housing and communal services, expert advice

Next, you need to obtain a certificate stating that there is no debt for antenna services. It is issued by the EIRC. In addition to the certificate, proof can also be the last paid receipt, which indicates that the total amount of debt has been fully repaid with the last payment.

Disconnect the antenna according to the rules

Every Russian apartment has a cable installed that is connected to a common collective antenna installed on the roof. Using this antenna, TVs receive a signal that provides a certain number of channels. The number of channels and their prices vary in different regions. Payment for a common antenna is included in the cost of utility bills. There are situations when owners want to disable this expense item. To do this, you need to follow the established procedure.

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In other cities and regions, radio broadcasting services are provided by local organizations. You can also find out who provides this service to you through the management company, homeowners association or the Unified Settlement Center. It will be possible to turn off the radio point using a similar scheme to RSVO, just check the price for turning off with your telecom operator.

Every month I pay for an antenna and a radio, although I’ve been watching TV through a set-top box for a long time, and I can’t even imagine where the radio point is in my apartment. The money there is small, but it constantly drips in. A decent amount accumulates in a year. Tell me how to do this?

How can I remove the fee for a radio and TV antenna from my housing and communal services receipt?

Important: only the owner of the apartment can apply for disconnection. If you are paying for a community television antenna, but do not know which organization provides the service and receives the money, find out who gets paid from your management company or HOA. You can also contact the Unified Settlement Center. The procedure will be as follows:

Based on the application, television broadcasting from the apartment will be turned off. If this is not done, then you need to call the service provider and inform them about the application. They should verify that they have received disconnection information from the utility company.

Next, you need to obtain a certificate stating that there is no debt for antenna services. It is issued by the EIRC. In addition to the certificate, proof can also be the last paid receipt, which indicates that the total amount of debt has been fully repaid with the last payment.

Disconnect the antenna according to the rules

Russians are increasingly beginning to think about how else they can save on utility bills? After all, paying for housing and communal services is becoming more and more difficult every month. Some resort to turning off their antennas. Let's find out how to do it right.

Often, many residents of apartment buildings have a main antenna and an additional commercial antenna connected. It turns out that they pay twice for the same channels

. Therefore, it is very important to analyze those channels that the whole family uses and turn off the unnecessary additional antenna.

It is not recommended to completely remove the cable and hide it deep into the wall during repairs. Because later you may need it, but it will be very difficult to get it

. It's best to hide it neatly but make it easy to access.

Technical shutdown

• Initially, you need to make sure that there is no debt for the services provided;
• if there is a debt, it can usually be paid at the same time upon disconnection;
• after this, you need to contact the service provider and inform him that you want to terminate the contract;
• There are often cases when commercial companies do not want to lose their clients and can offer new conditions beneficial to the client;
• if the decision has been made and cannot be changed, you need to check with the service operator at what address you need to apply and at what time it is best to do this;
• you also need to clarify what documents they will need; as a rule, the passport of the person with whom the contract was directly concluded is sufficient;
• Next, you need to visit the specified address of the company and write a statement there;
• often commercial organizations have their own contract termination form;
• when terminating the contract, you need to carefully read what the former client signs, since when drawing up the contract, the company may transfer for temporary use additional set-top boxes, modems, routers, which will definitely need to be returned or their cost paid;
• after the application is accepted by a company employee, you need to remove the cable from the TV and it can be removed completely if you have made a firm decision not to cooperate with this company anymore.

How to connect a collective antenna

To start using the “Antenna” function from Rostelecom, you need to contact the nearest office of the company and fill out an application for the provision of the service. As part of the contract, the potential subscriber will be informed about the possibility of connection and the cost of all work.

Full terms and conditions for the program are posted on the operator’s official website. If an apartment building already has subscribers under this package, then the costs will be minimal. Otherwise, you will need to pay the costs of laying communications for connection. We have summarized the most significant cost items in a table.

The Onlime tariff plan is an additional service that allows you to access the signal in HD quality. Naturally, for an additional fee.

Installing an antenna on the roof of an apartment building

If you need a satellite dish installed on your roof in Moscow, contact specialists registered on YouDo. Our performers have extensive experience and comply with all rules and technologies for installing television equipment. You can place your order on the Yudu website without leaving your home.

A master registered with Yuda will quickly and efficiently install a TV antenna at any height in an apartment building or private building. Our performers provide a wide range of services. This is not only work on installing antennas on roofs, but also performing a number of other tasks:

Television Antenna Tariff Benefits for Pensioners

According to the decree of the Moscow Government and numerous amendments to this document, certain categories of users of telecommunication systems are entitled to a discount on the cost of using a television antenna. There are also preferential categories that are completely exempt from this part of the costs. All beneficiaries were divided into three categories:

a discount of 50% of the current tariff for services for the distribution (broadcast) of television programs in citywide cable television networks (collective television antenna) is provided for: - pensioners living alone who receive a subsidy for housing and utilities; — disabled people living alone; - families consisting of pensioners receiving subsidies for housing and utilities.

Who is entitled to benefits for paying for a TV antenna?

Compensation for utility bills and living space in the amount of 50% of the social norm. It is important to know that if more than one veteran is registered, compensation will be calculated only on his personal social norm, and not on the total consumption of utilities by all living family members

The Moscow Housing Inspectorate received an appeal from a resident of house 32/7 on Shcherbakovskaya Street (Sokolinaya Gora district, management organization - Sokolinaya Gora LLC), in which it was reported that the applicant, who lives alone, is a 96-year-old pensioner, a disabled person of the 2nd group , no benefit is accrued. According to the Decree of the Moscow Government dated January 24, 1995 No. 70 “On the tariff for using the city cable television network,” a discount of 50% of the current tariff for services for the distribution (broadcast) of television programs in citywide cable television networks (collective television antenna) was established for the following categories citizens: disabled people living alone; pensioners living alone who receive a subsidy to pay for housing and communal services; families consisting of pensioners receiving subsidies for housing and communal services.

Who is entitled to a discount when paying for a TV antenna?

According to the decree of the Moscow Government and numerous amendments to this document, certain categories of users of telecommunication systems are entitled to a discount on the cost of using a television antenna. There are also preferential categories that are completely exempt from this part of the costs. All beneficiaries were divided into three categories:

TV antenna benefits are now available to certain categories of citizens, but not many Russians know who can apply for it and what documents must be submitted for this.

The information presented below will be useful to those who watch their favorite TV channels through city cable television networks and collective television antennas.

We will tell you what the TV antenna benefit is, who is entitled to it, and what actions need to be taken to take advantage of it.

Military pensioners for Russia and its armed forces

This year, the federal target program “Development of Television and Radio Broadcasting”, launched in 2009, ends, which is designed to transfer the entire television industry to a digital track. According to the results of the Federal Target Program, Russians should have access to two multiplexes with 10 channels and three radio channels, provided without a subscription fee.

Without going into technical details, the essence of digital television is that not one channel can broadcast on one frequency, as in the analogue era, but 10 at once - “multiplex”. At the moment, two multiplexes have been formed, with 20 television and three radio channels. The only cost is the need to purchase additional equipment for owners of outdated television receivers.

Benefits for paying for a TV antenna

6) maintaining services in clinics and other medical institutions to which combat veterans were previously assigned during the period of work before retirement, as well as extraordinary provision of medical care under state guarantee programs for providing citizens of the Russian Federation with free medical care in federal health care institutions (in including in hospitals for war veterans) in the manner established by the Government of the Russian Federation

3) payment in the amount of 50 percent of the occupied total area of ​​residential premises (in communal apartments - occupied living space), including by family members of military veterans living with them. Social support measures for housing payments are provided to persons living in houses, regardless of the type of housing stock.

Since January 1, 2009, the provision of these social support measures is carried out in the form of monthly cash compensation.

Monthly monetary compensation is paid by the social protection authorities on the basis of information provided by settlement organizations, by crediting funds to the accounts of recipients of monetary compensation opened with credit institutions, before the end of the period established by Article 155 of the Housing Code of the Russian Federation, for making payments for residential premises and utilities or by payment through postal organizations on the days of delivery of pensions and other social benefits (at the recipient’s choice);

Who is entitled to compensation benefits for paying for a TV antenna?

• The first category, which included Heroes of the Soviet Union, equivalent holders of three Orders of Glory, as well as Heroes of Russia. They pay, according to government decree, 50% of the cost of the service.
• The second category is people with visual impairments of the first and second groups, who are completely exempt from paying this utility fee.
• The third category, which offers a 50 percent discount on a TV antenna to disabled people living alone and pensioners who receive a government subsidy to pay for utilities.

To qualify for a discount on telecommunications services, low-income single pensioners will have to present their pension certificate and an extract from their financial account (issued by a utility company) confirming their family composition.

What does a pensioner need to know about the transition to digital TV and when is it planned?

1. Turn on the TV. If you are using a receiver, you need to select a broadcast mode from an external media (usually, press the “SOURCE” button on the remote control).
2. Enter the “OPTIONS” menu and select “SETTINGS”.
3. Go to the “CHANNEL SEARCH” submenu, where select the “DIGITAL” item and press the “OK” button.
4. The TV will automatically find all available channels.

Why do residents refuse a collective antenna?

Today, the stationary set of services from Russian utilities is increasingly losing its relevance. A radio point, a common antenna, and a landline telephone are no longer so necessary and, most likely, will gradually become a thing of the past.

Residents of apartment buildings are gradually switching to more modern sources of information, such as the Internet, mobile communications, and digital television. However, they are forced to pay receipts that indicate cable TV service.

In addition, users of collective antennas are increasingly complaining about the low quality and small selection of television channels.

Turning off the equipment yourself or simply stopping paying for an unnecessary service is not a solution to the problem . Payments will still arrive, but the subscriber will be left with a debt for which they will have to answer in court.

How to disable the collective antenna? We'll look into it further.