Some consumers of electrical energy are faced with forced disconnection of the entire apartment building or a specific apartment from the supply of electrical energy. The process of disconnecting for non-payment usually occurs quickly, but in order to connect electricity back, some nuances must be observed. More about this in this article.
When do they turn off the electricity for debt?
The management company, housing and communal services organization or electricity supplier has the right to make informed decisions about disconnecting apartments from the supply of electrical energy in the event that there are violations of the terms of payment on the part of the owner of the residential premises.
However, in order for disconnection from the power supply to be possible, the following conditions must be met.
- Non-payment of bills must occur for two or more months, regardless of meter readings.
- The defaulter must be notified in the form of a written warning, which is served officially. It is important that the defaulter not only familiarizes himself with it, but also certifies the fact of receipt of the notification with his own signature. Government Decree 354 of 05/06/2011 also allows notification by email, call, etc.
- Then, upon familiarization, the violator is given exactly 20 days to repay the debt. The debt can be paid in full or in part, depending on the agreement with the electricity supplier.
- The management company or electricity supplier checks whether the debt has been repaid within ten days. If it has not been eliminated, a notification is sent indicating that a shutdown will be made within the next 3 days.
Read about what kind of debt and when the electricity is turned off here, and about the procedure for turning off electricity for non-payment and how to find a way out in case of financial difficulties, find out here.
Reasons for disconnection
During this time, the electricity supplier may partially limit the supply of electricity. If you are not going to eliminate the non-payment, you will receive another warning, in the same order as the first. But then, after 3 days you will be left without electricity. The meter is sealed by energy sales specialists until the debt is fully repaid. If you are unable to pay off the entire amount at once, contact your home's electricity supplier for an installment plan. In general, you can find a civilized way out of any current situation. Especially if you have the opportunity to consult with competent lawyers at hand. You can do this on our website without financial costs.
Informing the consumer
- what kind of shutdown will be performed (partial or complete);
- time and day of the actions performed;
- the name of the consumer (his personal account, the address at which the disconnection is carried out);
- description of the entire range of activities carried out by the service provider;
- number of the electricity consumption meter;
- recorded meter readings;
- in case of incomplete shutdown, its input level;
- the reasons for which the whole procedure was started;
- if the shutdown was not carried out for some reason, these same reasons are also indicated.
