Electronic passports of apartment buildings. Form of electronic passport of an apartment building

Can I connect to Electronic House if I am not the owner?

To access the project's capabilities, the user needs to confirm that it is related to a particular address of an apartment building in Moscow. He may live there, be registered or be the owner. This data should be specified in your personal account on mos.ru in the “Profile” section in the “Real Estate” tab. To enter a new address, you need to click on the “Add apartment” button. Then add the street name, house and apartment number. It is important to select data from the directory (drop-down list).

How to add and change information, step-by-step instructions

Adding a house to the GIS Housing and Communal Services is possible only after registering the contract in the system. How to get a new house and add it to the list if it doesn’t exist?

1. 
   Select “Housing Objects” from the “Management Objects” menu.

2. In the Registry that appears, click the “Add Home” button in the lower left corner of the screen.
3. In the new “Select object address” menu, fill in the required fields, starting with the “Subject” field. Click on the "Next" button. The database displays the “Select an object from the State Real Estate Cadastre” window. Select the desired object from the State Real Estate Cadastre. The address that is registered in it is displayed here.
4. To add a housing facility linked to information from the Rose Register, select the address by checking the radio button and click on the “Select” button. The system displays a window to confirm the selection of the property. Click on the "Yes" button.
5. On the home adding form that appears, fill in the required fields and click on the “Save” button.
6. Confirm the action to add a property without reference to Rosreestr.
7. The Add Home form is displayed.
8. If the property does not have a cadastral number, check the appropriate box.

If you click on the button “Information about the property was not found in Rosreestr”, then the cadastral number is not filled in, there is no checkbox. When adding a house linked to the RR, premises can be automatically created according to data from Rosreestr.

Information about the object to be added must be filled in manually. Attach a document if necessary. It is possible to select information from the Housing and Communal Services Reform; to do this, click on the “Select information from the Housing and Communal Services Reform” button.

Data on structural elements and intra-house networks can be filled in manually or downloaded from the Housing and Communal Services Reform website.

From the video you will learn how to place information about an apartment building in the Housing and Communal Services GIS:

Change of data by the management company

To change the data, an authorized specialist for filling out the GIS housing and communal services database of the management company or HOA must go to the appropriate section and indicate the correct information. New data will be displayed only after clicking the “Post information” button.

What to do if the data is not added?

If an authorized specialist of a management organization or HOA follows the above instructions for filling out the database and the data is not added (an error message is displayed, the data is not saved), the question arises: why is this happening? You need to call the technical support of GIS Housing and Public Utilities at the number.

Who is responsible and what is included in the instructions for working in the GIS Housing and Communal Services, read here, what to do if “the user does not have rights to access the GIS Housing and Communal Services,” and how to delegate authority to other persons, find out here.

What functions are currently available to Electronic Home users?

If the user enters the payer code (10-digit code of a single payment document), then in the “Electronic House” he can:

— receive news about events taking place in his area and home, work in the house, or the emergence of a new survey among residents;

— send requests for problems in the house or local area and contact the management organization;

— take part in surveys published by other residents or the management company;

— view the list of neighbors and chat with them;

— gain access to a constantly updated database of training materials and the legislative framework of the housing and communal services sector;

— transmit water and electricity meter readings and pay receipts for housing and communal services;

- use the electronic community bulletin board.

If the user confirms registration at the address, then he also gets the opportunity to independently create surveys. And if you confirm ownership of the apartment, you can participate in legally significant surveys regarding the installation of barriers, in general meetings of owners, and also initiate them yourself.

What is it and areas of use?

A technical passport is issued by the Bureau. It is required when legal actions such as:

1. Buying or selling real estate.
2. Calculation of property tax.
3. Inheritance of real estate.
4. The act of donating a house or apartment.
5. Registration of ownership (privatization).
6. Registration of a mortgage loan.
7. Court proceedings in the case of recognition of ownership rights to real estate.

Nowadays, electronic passports of apartment buildings are becoming increasingly popular.

To obtain a technical passport, you must coordinate an inspection of the property with a BTI employee. All necessary measurements are taken, and the compliance of the object with what is stated in the permitting documentation is also checked.

Every citizen is obliged at the legislative level to maintain a technical passport in proper form. The responsibility for obtaining and paying for a technical passport lies entirely with the owner.

Is it possible to register multiple addresses?

Yes, you can. All addresses that are listed in the “Real Estate” section of your personal account on the mos.ru website are included in the “Electronic House”.

The following options are possible:

— one residential address;

— one registration address;

— any number of addresses where ownership is confirmed;

- other addresses (addresses to which the user has a different relationship. Such addresses must also be confirmed).

The residential address may coincide with the registration address, and any apartment may be owned.

Uploading a list of houses under management

From the 1C program: Accounting in housing and communal services management companies, homeowners' associations and housing cooperatives on 1C: Housing and communal services website, you can download a list of houses managed by the organization.
To do this, it is enough to fill out information about buildings in the directory “Buildings, structures” (menu “Accounting objects - Housing stock”) and exchange data between 1C and the Housing and Communal Services website.

The following information is loaded into the list of houses on the website:

Address of the building, number of floors and entrances:

Total area of ​​the building:

Year of construction:

Uploading data about buildings is carried out as part of data exchange with the Housing and Public Utilities Website when uploading data about personal accounts:

How can we find out our neighbors' opinions on issues that concern our home?

In the "Electronic House" you can conduct surveys among residents and owners of the house who have confirmed their belonging to the apartment. To do this, you need to go to the “Polls / Meetings of Owners” section.

Each survey can contain up to 10 multiple choice questions. Residents answer them, and the initiator as a result receives statistics on how many people chose one or another option. Interim results of the survey in the percentage distribution of votes are available only to those who took part in it. The final results (percentage distribution of votes between answer options) are available to all residents and home owners, regardless of whether they voted or not.

[edit] The procedure for providing and using information in the GIS Housing and Communal Services

GIS housing and communal services is used by citizens on a voluntary basis.

For management organizations, homeowners' associations, housing cooperatives, resource supply organizations (participants of the housing and communal services market), in accordance with the legislation of the Russian Federation, posting information in the GIS housing and communal services is mandatory.

For failure to post information or violation of the procedure, methods and (or) terms for posting information, or posting information not in full, posting false information in the GIS Housing and Communal Services, administrative liability is provided for these persons (Articles 13.19.1 [6] and 13.19.2 of the Code of Administrative Offenses of the Russian Federation [7] ).

The legislation has introduced a rule on the right of citizens not to pay for housing and communal services until information on charges for housing and communal services with corresponding calculations is posted in the GIS Housing and Communal Services in full, which creates economic motivation for participants in the housing and communal services market to fulfill their duties.

Participants in the housing and communal services market have the right to post information both directly in their personal account and through other information systems through integration with the GIS housing and communal services [8].

How does a survey differ from a general meeting of owners?

A survey is a way to find out your neighbors' opinions or get their feedback on a particular topic. Survey results have no legal force and are not binding. The exception is surveys regarding the installation of barriers. The topics of the surveys should relate to your home and its surrounding area and not contradict the rules of the service.

The general meeting of owners is a way of managing an apartment building. Decisions made at such meetings have legal force and are binding on all owners of residential/non-residential premises and the management organization, regardless of whether they took part in it or not. Based on the results of the general meeting of owners, a protocol is formed.

All issues related to organizing and holding a general meeting of owners, including the wording of agenda items, are regulated by the Housing Code of the Russian Federation.

Experts: Honest management companies will benefit from the introduction of an electronic passport at home

Recent orders of the Ministry of Construction and the Ministry of Communications approved the form of an electronic passport of a residential building, which will be posted in the open part of the state housing and communal services information system. Experts spoke to the UrbanLook portal about who will benefit most from this innovation, as well as its advantages and weaknesses.

Nikita Chulochnikov, member of the board of AKON:

In fact, a similar form of passport already existed in paper form; it was only approved in an electronic version. Due to the fact that the storage of a package of technical documentation for a residential and apartment building in paper form was initially poorly organized and insufficiently controlled, document losses occurred over time.

When there is a change in the management body of the house - the chairman of the HOA or the management company - the new management body often cannot receive a complete package of technical documentation from its predecessor, therefore the existence of an electronic version of passports and the legislative definition of a permanent storage location for electronic documents will make it easier for the new management organization to begin the initial period of establishing a management system for an apartment building . For a typical MKD, of which there is an absolute majority on the market, the passport reflects the parameters in detail. However, new, complex real estate formats are emerging on the market, for example, a multifunctional complex (MFC), where various types of real estate (retail, offices, parking, etc.) are combined under one roof, and there may also be residential premises and it is not yet clear how to compose a full-fledged passport of such an object, reflecting the entire range of its characteristics.

Natalya Shatalina, General Director:

I believe that the existence of these apartment building passports is useful, and sometimes necessary, for a wide range of people. Among them, first of all, are residents of apartment buildings, management companies and bodies that monitor the activities of management companies in the housing and communal services sector. Timely and prompt completion of approved forms provides an opportunity not only to obtain statistical information about the parameters of the house, but also to monitor the fulfillment of management companies’ obligations.

However, some concerns need to be expressed. In particular, the proposed passport form contains a large number of parameters to fill out. It seems that the formation and maintenance of a passport using exclusively human resources will be associated with a large number of costs (including time). In practice, this may lead to the fact that filling out and maintaining these passports either will not be carried out at all, or will be carried out untimely. In this regard, it seems reasonable to provide a methodology for automated recording of the parameters included in the passport form. In particular, equipping your home with modern metering devices will allow you to fill out a passport form offline through electronic data exchange.

Vyacheslav Sultanbaev, :

The electronic passport of a residential building is designed to increase transparency in the provision of services for the operation of a residential building. First of all, the residents of such houses themselves will benefit from its introduction, since the passport contains all the information about tariffs and organizations providing utility services, about the maintenance and repair of the house; they indicate the home’s consumption of water, electricity, gas, etc. People will be able to see how much of the rent was spent on actual work and how much was spent on “management services.” Thanks to the electronic passport, residents of an apartment building will see what the cost of maintaining a house consists of, which should lead to a more constructive dialogue with management companies. Conscientious management companies will also benefit. Transparency is beneficial to those who work honestly: with an electronic passport, all tariffs and expenses will be visible, and residents of the house will be able to decide at a general meeting to switch from an unscrupulous management company to a company that works honestly.

For management organizations themselves, an electronic passport will lead to a reduction in labor costs for preparing and transmitting monthly reports. The state will also benefit by reducing the financial and time costs of ensuring continuous monitoring of the state of housing and communal services. The formation of holistic and complete information on the state of the housing stock will lead to an improvement in the quality of short-term and long-term forecasts for the development of housing and communal services, and accurate forecasting of the needs for financing programs in the field of housing and communal services. Control over payments between managers and resource supply organizations will also improve. An electronic passport will help potential apartment buyers and investors find out about the condition of the house and communal infrastructure - when the last scheduled repairs were, when major repairs of the house and communications are planned.

The electronic passport of the house must include information and technical characteristics of the house and the land plot on which it is located, information about the management organization and organizations performing maintenance, repairs and providing utilities, information about the technical condition of the house and carrying out planned and emergency repairs. It should also include tariffs for the provision of services and monthly reporting on the volume of services provided. All this will increase the openness of the housing and communal services sector, which is of interest to all participants in the process, and should ultimately lead to a reduction in costs for the housing and communal services sector throughout the state while increasing the quality of service.

Maria Litinetskaya, managing partner of Metrium Group:

The forms approved by orders of the Ministry of Telecom and Mass Communications and the Ministry of Construction of the Russian Federation are part of the GIS housing and communal services. The unified federal system will contain in a single place and, most importantly, online information about the housing stock, the list and cost of services provided by management companies, repair work on the common property of an apartment building (apartment building), the amount of utility bills, debts, etc. . The existence of an electronic MKD passport will first of all provide the owner with complete and up-to-date information about the condition of his home and will make the work of the management company transparent. I think that the creation of electronic documents in connection with the introduction of a mandatory payment for major repairs for all owners will help in the formation of an objective program that will allow major repairs of the housing stock to be carried out as planned.

New documents include general information about a residential building, technical characteristics of the object, residential and non-residential premises, information about the main structural elements, heating, drainage, cold and hot water supply, apartments (area, number), non-residential premises, etc. To fill out an electronic passport, you will need to draw up a detailed inventory of the house, which will make it clear what work needs to be done as soon as possible and when to plan a major renovation of the building. Due to open access to the electronic document, not only apartment owners, but also clients interested in purchasing will be able to familiarize themselves with all the details of the technical condition of an apartment building. Detailed quantitative and qualitative characteristics can be useful in assessing the value of a property.

Vasily Sharapov, development lawyer:

Any increase in information openness of the real estate market and increase in the availability of information about real estate should be welcomed. Having information about the technical condition of a residential building, real estate buyers on the secondary market will be able to make more informed decisions about investing money in the premises therein. Of the minuses, perhaps the only thing that can be noted is that there are too many different registers directly or indirectly related to the real estate market, that is, the structure of the real estate market information system is constantly becoming more complicated.

And in order to collect information about real estate, you have to deal with a dozen or even more different registers, which is hardly convenient for participants in the real estate market and takes up time and other resources. It would be much more convenient for all information about a property to be stored in a strictly limited number of registers, or better yet, in just one register. The second disadvantage is the quality of information. It is not yet clear how reliable the data that will be included in this register will be considered, how it will be obtained and how often it will be updated.

This remains to be sorted out. The legal status of the information in this passport will also be important. Can it be accepted, for example, by the courts as evidence in the event of a particular dispute, etc. If the task is purely informational, then electronic passports of buildings will be useful in any case if they include reliable information about the property, as well as if it is updated and updated in a timely manner.

Who can initiate a meeting of owners in the Electronic House?

The initiator of the general meeting of owners in the “Electronic House” in accordance with Article 45 of the Housing Code can be:

- an individual - the owner of premises in an apartment building;

- legal entity - owner of premises in an apartment building;

- management organization servicing the house;

- local government body in cases specified in the Housing Code of the Russian Federation.

Thus, any owner registered in the “Electronic House” and who has confirmed his ownership can apply to hold a general meeting.

In what cases is a technical passport for a house needed?

Information from the technical passport for a residential building is in most cases required in order to:

• organize the operation of existing residential and non-residential premises at the appropriate level;
• plan specific activities for major and current repairs;
• calculate and justify the costs of maintaining and repairing common property. For example, information from the house’s passport is used in calculating the number of management and service organization employees required for a particular apartment building. Together with the number of employees of the management company, the same information helps to calculate the fund for paying them wages;
• receive objective quantitative information about the energy resources used;
• determine the energy efficiency of the house, as well as seek opportunities for energy saving;
• maintain a personal account for an apartment building.

Apartment owners may also need a technical passport for a residential building. We will describe several typical situations when owners of residential real estate or non-residential premises may request this document.

1. Registration of rights to individual property. An apartment or non-residential premises begins to be considered property after the object is registered in. In this case, the owner receives a cadastral passport. This individual document is issued if there is a general passport at home.

2. Registration of rights to an unfinished construction project. The sale of real estate can be carried out, including if it is not completed or put into operation. However, here, as in the previous paragraph, you need to register the property. This happens with the registration of a cadastral passport if there is a general passport for the house.

3. Carrying out major repairs, large-scale reconstruction and redevelopment of the house. All changes must be promptly recorded in the passport of a multi-storey building. For premises owners, changes in this document are important because in some cases, in accordance with them, adjustments are made to charges in receipts for housing and communal services.

For example, during the process of reconstructing a house, the area of ​​premises included in the common property may change. This happens when previously mothballed premises are brought into use. Including, they are connected to heating. Owners observe this in the form of increased bills for the maintenance of common property, which often becomes the cause of disputes.

How the Electronic Home platform is developing

“Electronic House” is a pilot project, thanks to which residents can communicate with each other and resolve issues related to the management and maintenance of an apartment building. Now the updated “Electronic House” includes a website, the “Electronic House Moscow” application for iOS and Android, as well as a personal account for management organizations.

The pilot project “Electronic Home” began its work in 2021 on the “Active Citizen” platform. In two years, more than three thousand houses were added to the project. More than three thousand surveys were conducted in the system, with over 52 thousand residents participating.

The decision to expand the functions of the “Electronic House” pilot project was made based on the results of a collection of residents’ opinions organized in September 2021 on the crowdsourcing platform of the Moscow Government crowd.mos.ru.

More than 11 thousand discussion participants proposed about two thousand ideas to expand the functionality and content of the project. Based on the results of expert selection and voting by residents, 342 of the best ideas were included in the “Electronic Home” development plan for 2020–2025. Most of them are planned to be implemented by the end of 2021.

The development of the service is provided by the Department of Information Technologies of the city of Moscow together with the State Public Institution “New Management Technologies”

Information about the house in the GIS Housing and Communal Services. How do I find and change information?

The state housing and communal services information system is gaining momentum. Everything related to housing and utilities services, maintenance, current and major repairs is displayed in this huge database.

Information in the GIS Housing and Communal Services is in many ways similar to the “Housing and Communal Services Reform” and is disclosed in accordance with RF GOVERNMENT RESOLUTION of September 23, 2010 731 “On approval of the standard for information disclosure by organizations operating in the field of management of apartment buildings.” An important place in terms of the volume of disclosed information is occupied by housing management facilities: private and multi-apartment residential buildings.

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How to get and where to order a technical passport for an apartment building

Technical passports for multi-storey residential buildings are initially prepared by their developers. If we are talking about a new building, then before commissioning the construction company may refuse to provide this document, arguing that it is not ready. With commissioning everything changes. From this day, within one month, the developer is obliged to transfer copies of:

• in the absence of an HOA - to the first apartment owner who contacted him, who will represent the interests of all owners;
• local administration.

If the house was built a long time ago, then all parties specified by law must have copies of the passport. First of all, you should contact the management company to obtain this document. She is obliged to keep her copy of the registration certificate. If the management company refuses, then you can contact the developer. The construction company may also refuse, or its representatives cannot be found due to the cessation of the organization’s existence.

The last authority in which a copy of the technical passport for a residential building must be kept is the local administration. The document may be in her archive, where it remains indefinitely.

What information does it contain and where is it stored?

The MKD technical passport does not have a mandatory form.

However, there are recommended formats and contents. The full form of the document is approved in the building management agreement.

The passport stores a large amount of detailed information about the house:

According to the Housing Code of the Russian Federation, a passport with all information must be kept by the organization that manages the corresponding housing facility, regardless of its form of ownership.

IMPORTANT!

The owners of the technical documentation for construction are the owners of the residential premises that are located in it. When the organization managing the house changes, the registration certificate is transferred to the new owner. If the house becomes the property of the apartment owners, one of them can receive a passport.

The document is not confidential. If necessary, any of the residents can make a copy for personal use.

How to get it and where to order?

An application for a technical passport must be submitted to the building management company. They must keep a copy. You can also contact the developer, if he still exists. Another authority that stores the registration certificate at home is the local administration. They are obliged to store it indefinitely in the archives of the institution.

REFERENCE!

The developer is responsible for preparing a technical passport for the house. Before commissioning, he may refuse an application for a copy, but after the building is commissioned, the passport must be transferred to the homeowners association.

If the partnership is not created, then the transfer is made to the owner of the apartment, who will represent the interests of the residents. Upon completion of construction, copies of the technical passport of the MKD are required to be transferred to the local administration in the construction department.