ODS - what is it in housing and communal services, abbreviation decoding

General rules for submitting appeals

Dear users of the automated control system for public transport and communal services! Please note that when contacting technical support, you must provide the following information:

Name of the subsystem by which the request is generated (user role);
Name of the account in the system under which the work is carried out (in case of technical problems);

There are several types of contacting technical support. Form your requests taking into account these features.

Information request. The user requests information of interest on the operation algorithm of one of the subsystems. When generating requests of this type, you must make sure that the requested information is not in the User Guide for the specified subsystem. If the required information is not found, then it is necessary to describe the question in as much detail as possible, because if the question does not contain enough information, then support service specialists will need more time to analyze the question and then request additional information from the initiator of the request.

Request to change data. The appeal relates to making changes to data, the correction of which is not available to users. Appeals must contain accurate information on the data that needs to be changed, if possible attach a screenshot. You should indicate what the expected result is after the change

Please note that, as a rule, requests of this type require approval from the State Budgetary Institution IAC and/or the Moscow City Housing and Public Administration.

Incident. These requests are generated by the user on problems with the operation of subsystems as part of the automated control system of the ODS. If you find a problem, formulate in as much detail as possible what it is.

Attach screenshot(s). If an error occurs during work, please immediately provide a detailed description of your actions that led to the error, as well as specify how often the error is repeated and whether it is systematic.

After sending a request to the technical support service of the ACS ODS, a message with the assigned request number will be sent in response to your email address. Using this number, you can always call the hotline to clarify the current status of the work on your request. When requesting additional information from technical support specialists regarding your request, please provide it as quickly as possible. This will significantly speed up the delivery of the solution.

Important: After the technical support service transfers the request to the “Completed” status, you will receive a message containing a solution. When you receive such a message, you need to verify the correctness of the solution provided and evaluate the implementation of the request by clicking on the link for one of the ratings (Excellent, Good, Satisfactory, Unsatisfactory)

If you do not agree with the work being performed, then click the “Return to work” link and indicate the reason for the return in the message.

Biology

Let us consider biology as the next branch of knowledge and human activity. The definition says that it is the science of nature, of all living things and of the patterns inherent in organic life. This knowledge system also uses the abbreviation ODS. Biology gives exactly the same interpretation as medicine and interprets the abbreviation as “musculoskeletal system.”

The only difference can be considered that the concept of the musculoskeletal system in biology is a little broader, but in medicine it is specified by the fact that we are talking specifically about a person. In biology, the musculoskeletal system is considered as a set of organs not only of humans, but also of any other animal.

The concept of emergency dispatch service of housing and communal services

ADS is a special organization that eliminates minor accidents and supervises the engineering and technical property of an apartment building around the clock. Personnel who have been instructed, trained, passed the necessary tests and received the required electrical safety permits are allowed to work in the ADS.

ADS is obliged:

carry out daily monitoring of the engineering systems of apartment buildings;
register and fulfill requests from residents of an apartment building;
take measures when cases arise that threaten the safety of people due to detected malfunctions;
monitor the gas contamination of basement and basement rooms, as well as the state of public address systems in elevators;
eliminate problems with clogged sewers and garbage disposals;
eliminate breakdowns of utility lines of the apartment building, minor damage to electrical networks;
carry out inspection and supervision of the performance of elevator, fire-fighting and other equipment, etc.

The owner has the right to contact directly the 24-hour service of the water utility dispatcher, or the company that services the building’s elevator property, etc. Also, apartment buildings can be serviced by a joint dispatch service (UDS), created by contractors or local governments to eliminate minor faults and carry out minor repairs.

If the management company has the ability to create an ADS on its own, then it must have a “Regulation on the emergency dispatch service of the management company,” which specifies:

the responsibilities of each official in the event of emergency situations in the serviced territory or houses;
the procedure for reporting to officials of the management company and other organizations;
regulations with a specified sequence of actions to eliminate accidents that have occurred in a house or other area;
list of houses served by ADS;
a list of paid services provided for troubleshooting;
composition of the ADS;
the procedure for receiving and registering applications, complaints, claims and other requests;
the procedure for monitoring completed applications or processed requests from owners and residents of the house;
other information that will help in the activities of the dispatch service, teams performing repairs, as well as ordinary residents of serviced buildings who have the right to familiarize themselves with this document.

It must be indicated which faults in the house or subordinate territory the ADS can eliminate on its own, and which must be eliminated by the resource-providing company. To do this, the management company must enter into an agreement for the maintenance of engineering systems with the relevant organizations. If the house has fewer than sixteen apartments, then the HOA, cooperative or other institution can enter into agreements directly with the UDS or enterprises providing housing and communal services, without creating its own ADS service.

ODS: decoding in construction

What is the interpretation of the abbreviation in the construction industry? When we are talking about the construction of a residential building with an elevator, an industrial building, or a transport facility, the abbreviation ODS is also used. Explanation in this case: unified dispatch system. It is a set of links for the management or operation of equipment, production, and a transport enterprise. Refers to safety and security systems.

Rules for reducing rent

In this matter, the following points need to be taken into account:

You can reduce the fee when providing low-quality services.
In the absence of necessary maintenance of metering devices.
With illegally inflated fees.
In situations where the fee exceeds 20 percent of total income.

Only in these situations can you really count on a reduction in utility bills. Everything happens exclusively at the written request of the person, since the reduction is exclusively of a declarative nature.

Thus, the receipt includes many alphabetic symbols and codes: IPU, IND, ZPU, ADS, AZU, AKHN, BULA, VIC, ASPZ, AHR, IKU, OID, SOID, GUP, etc. Essentially, this is one and the same same name for different utilities. For example, OID and SOID apply to the general property of MKD, IPU and IND - mean payment for metering devices, ZPU and ADS - also to metering devices in terms of sealing.

ODS TsUKS - abbreviation decoding

Another area of activity where the ODS reduction is used is saving people. More precisely, the abbreviation is used by people serving in the Ministry of Emergency Situations and in the services under its control. ODS is interpreted in this area as an operational duty service.

Often these three letters stand next to others, namely, TsUKS. If we are talking about ODS TsUKS, then we mean the operational duty service of the crisis management center. This unit is engaged in minimizing the consequences of natural disasters and eliminating fires.

Abbreviations occupy a special place in the Russian language. Abbreviations simplify speaking and writing and save time. The same combination of letters can be deciphered differently in different fields of activity, and the abbreviation ODS is proof of this.

Source

Making a complaint

There are several authorities where to complain about the actions of the housing office. Thus, statements can be written:

To the management of a specific inspection. The head of the institution carries out supervisory functions, so you should immediately turn to him to protect your personal interests. There are two days to respond to the complaint, after which the injured party appeals to a higher authority.
District office. The complaint can be sent in person, by mail, or by email (the address is on the official website and is individual for each region).
Consumer Protection Service. Submitting an application to this authority is possible only in cooperation with commercial organizations. As for state-owned companies, the only form of influence on them is a fine.
The court is the last resort. Appeal to the courts is advisable if material damage has been caused by the actions or inaction of the housing office.

Recently, there has been an increase in the popularity of management companies - private management companies. For residents, the advantage is that these are commercial organizations, and therefore the requirements for them are more stringent. Management companies, unlike housing offices, must fully perform their functions and do this on a paid basis.

For their part, apartment owners can protect their rights in the prosecutor's office and law enforcement agencies, and the Consumer Rights Protection Service is authorized to liquidate companies against which complaints are received.

Responsibility for failure to complete training

Part 1 of Article 9.1 of the Code of Administrative Offenses of the Russian Federation provides for the imposition of a fine for violation of industrial safety requirements or the conditions of licenses for carrying out activities in the field of industrial safety of hazardous production facilities, which fully applies to the work of the traffic controller, in the amount of:

for employees from 2000 to 3000 rubles;
for officials from 20,000 to 30,000 rubles or disqualification for a period of 6 to 12 months;
for legal entities from 200,000 to 300,000 rubles or administrative suspension of activities for up to 90 days.

Responsibility

4.1. The housing department manager is responsible for:

— failure to perform (improper performance) of one’s job duties as provided for in this job description, within the limits determined by the current labor legislation of the Russian Federation;

This is important to know: Sales floor controller: job responsibilities

- offenses committed in the course of carrying out their activities within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation;

— causing material damage within the limits determined by the current labor, criminal and civil legislation of the Russian Federation.

The job description has been developed in accordance with.

Job Definition: Who is it?

This position is understood as an employee whose main responsibilities are to ensure communication between the population and housing and communal services employees, updating data on the state of the territory entrusted to him through maintaining special logs, as well as monitoring the proper implementation of all types of work that are currently planned or are being carried out due to the accident that occurred.

In addition to the above responsibilities, the dispatcher can deal with the preparation of documents for the work performed, unless a separate employee is hired for these purposes - a clerk.

You can also watch an overview of this profession in this video:

what it is, how it works, where to go

Each microdistrict of the house has appropriate equipment that periodically breaks down. To know how to troubleshoot problems and where to go for service, it will help to know the concept of “ODS decryption”.

What it is

UDS are joint dispatch services that are responsible for the normal functioning of the technical equipment of houses in microdistricts where the population lives.

UDS tasks:

Monitoring the serviceability of mechanisms;
Recording and fulfilling requests from residents to repair damage;
Ensuring safety in case of emergency situations;
Cleaning of the territory under the jurisdiction;
Cleaning roofs from excess snow and ice in winter.

What does ODS serve?

The dispatch service is responsible for the proper functioning of elevators, engineering systems for supplying gas, electricity, heat and water.

Water

For hot water - this is a full service of boiler rooms, existing boilers, heating and elevator points. In cold weather – uninterrupted operation of pumping systems, sewage systems, and water pumping.

Electricity

Maintaining common house electrical panels and lighting systems in courtyards, entrances and staircases.

What else are dispatchers responsible for:

Proper condition of the gas system;
Cleaning collectors and underground areas with technical equipment from gas contamination;
Two-way communication in the elevator with residents through a loudspeaker, as well as uninterrupted internal audio contact with working services - janitors, elevator operators, etc.;
Providing houses with other engineering systems - fire-fighting technical devices (for example, a special water supply for extinguishing flames), protection against the spread of smoke, alarms for quickly calling the fire brigade, as well as sound warning systems that machine rooms, basements, etc., locked from the public, have been opened attics.

Operating mode

ODS are obliged to work around the clock and provide continuous supervision over the operation of the equipment of subordinate houses.

In case of any accident and interruption in the operation of vital systems, such as water supply, sewerage, gas systems, electrical panels, heat supply, elevator shafts and mechanisms, information about all cases is immediately transmitted to the emergency service and officially recorded. For this purpose, special logs are provided where all types of problems and the results of the work carried out to eliminate them are recorded.

To successfully eliminate accidents, the dispatch service must have at its disposal the keys to all work premises, attics and basements, as well as complete sets of documents. These are technical papers for all units with diagrams of operation and emergency shutdown of service units and detailed plans of buildings and underground communications.

How does this happen

If a problem is identified, you have the right to report it by phone, use any intercom in the house if you don’t remember the dispatcher’s number, or go to the organization and leave a written request. Any request from residents must be reflected in the application log, or entered electronically into the computer.

If your request has not been responded to, you can contact the manager - senior dispatcher, having previously recorded the time of the ignored request. The responsibilities of this employee include tracking the nature of all accepted requests, investigating the reasons for their non-fulfillment and summing up the work of other dispatchers.

A little about repair services

Emergency repair services (ARS) are created to immediately eliminate major accidents and damage. Like firefighters, they are always in full “combat readiness” - provided with all the necessary tools and go to the scene of an incident around the clock.

Each such brigade serves the houses of its area, regardless of whether it is a public house or a private one. Each such brigade serves the houses of its area, regardless of whether it is a public house or a private one. The composition of the group is formed depending on the technical condition of the residential area and the scope of service. Employees must monitor the serviceability of tools, communications, the presence of all keys, diagrams and floor plans for each building.

ARS workers guard the safety of the population of the territory under their jurisdiction even during non-working or holiday periods. A duty unit is always formed. Even without being on duty, if they notice the threat of collapse of parts of buildings or the emergency condition of any structure, they immediately get into work and fence off potentially dangerous areas. If necessary, they will organize the relocation of people from unsafe houses.

Emergency stock in housing and communal services

Since emergencies occur suddenly, services must always have the technical means to eliminate the consequences. Repair activities cannot be delayed due to lack of materials and spare parts. Who ensures their availability{q}

Currently, the creation of a reserve is financed at the municipal level from the budget of the district in which your housing and communal services enterprise is located. The district administration can organize direct management of the emergency stock of ADS itself - a kind of “warehouse” of material and technical resources for the housing and communal services system. The stock must be monitored and replenished.

We suggest you read: Order for hiring several employees

What does emergency stock include? {q} The set of components may vary, but, as a rule, the following items are stored in the warehouse:

pumping units and equipment;
valves and gate valves for pipes of various diameters;
pipes;
instrumentation;
electric motors;
wires, electrical cables, magnetic starters and so on.

Who generates receipts for housing and communal services payments?

There are several aspects to consider when answering this question. Thus, according to the law, in an apartment building, receipts for payment of utility services are sent and generated by management organizations. They are authorized to calculate the consumption of the following housing and communal services:

for water supply;
per apartment (depending on the number of persons registered there);
for major repairs, etc.

Citizens receive separate receipts for gas and electricity supplies. This is due to the fact that these organizations are direct suppliers of utility services, and therefore charge directly.

Decoding “ZhEK”: what does it mean?

Residents of multi-storey buildings are well aware that if any questions arise with public services, they must contact the housing office directly. Utility problems include a broken water or heating pipe, lack of garbage collection, etc. Who this is, what the translation of the abbreviation is, and why you need to contact him, we will find out in this material.

Who is "ZhEK"?

ZhEK is an abbreviation that stands for housing and communal services, or rather a housing maintenance office. It’s clear how housing office stands for, now it remains to find out what kind of organization it is that is engaged in servicing apartment buildings.

The housing office is an institution that ensures the operation of public utilities and is also responsible for ensuring that apartment buildings are maintained in good condition. In different cities of the Russian Federation, this institution could previously be called differently, but the most common name remained the abbreviation ZhEK.

Housing offices originated during the Soviet Union and existed for more than 55 years until the Housing Code was adopted. This code was adopted in 2005, after which new utility departments appeared instead of housing offices.

Main responsibilities of the Housing Office

The terms of reference of the management company are specified in the Housing Code and the contract. This agreement is signed between the management company and the residents of apartment buildings.

Employees of the management company receive wages, which are paid in part by residents of multi-storey buildings in the form of utility bills, as well as by municipal authorities. Residents of such houses who have entered into an agreement with the management company have the right to demand that employees strictly fulfill their obligations.

These obligations are specified in the contract, and in return for this, residents undertake to make timely payments for utilities.

How public utilities work needs to be looked at in more detail. Housing office services are divided into the following responsibilities:

Required. This includes a list of work that is permanent or seasonal. Mandatory duties are aimed at maintaining the condition of the house in proper condition, as well as the proper functioning of communications.
Optional. This is a list of services that can be ordered by home residents on an individual basis. Such services are usually paid separately.

The list of obligations of the Criminal Code is divided into paragraphs and subparagraphs, which are spelled out in detail in Article 154 of the Housing Code. Services classified as optional are those works that are performed only at the individual or collective requests or requests of residents of high-rise buildings.

Many residents of apartment buildings want to know how housing works.

All of these works are not specified in the Housing Code, so they are carried out only if there are individual applications from residents.

Features of payment for housing office services

The costs of maintaining apartment buildings vary significantly, despite the fact that almost all of them are built according to standard designs.

The amount of utility bills is approved by the residents of the houses once a year at a general meeting. At this meeting, a decision is made on what the amount of utility bills will be for the next year.

At such a meeting, a member of the management committee with whom negotiations are being conducted is present.

At meetings of this kind, decisions are made not only on the size of utility bills, but also planned repairs, innovations and modernizations are discussed. All these points must be recorded in an agreement, which is signed by representatives of the house management and the housing office.

How important is the contract?

There are frequent situations when management companies set high prices for their services, but do not fulfill their direct responsibilities. This is how many modern management companies or housing offices work.

Such an operating organization is unscrupulous, so there is a risk that it will have to pay a fine to the residents or carry out repair work for a certain period without paying the residents.

To do this, residents should file a claim against such an organization, collecting a maximum of signatures from all residents in the house.

Decoding “Housing Office”: what it means Link to main publication

ODS what is it in housing and communal services decoding – Portal about housing and communal services

ODS: decoding of abbreviations in different sectors of human life and activity.
An abbreviation is a unit of speech that is formed by reducing several words to one or two or three letters each.

In Russian speech they can be represented by a variant of a compound word or an initial type. In the first case, a combination of morphemes is assumed, in the second, only the initial letters of each word are taken.

What does the abbreviation “ODS” mean? Its decoding for different areas of activity is given below.

The role of abbreviations and classification

So, as already indicated above, the abbreviation can be represented by two main types, and it is also necessary to indicate a third, special case. Thus, we get the classification:

initial options;
compound words;
acronyms.

The latter type is a letter combination that is read and pronounced as a continuous word, and not letter by letter, unlike the initial version. Examples of such abbreviations: NATO (alliance), NASA (space agency), RAS (academy), ABVA (a group from Sweden), VUZ (educational institution) - all these words have long been perceived not as abbreviations, but as commonly used ones.

Examples of words obtained by the complex abbreviation method are: maternity hospital, terrorist attack, collective farm, party committee, regional committee, Komsomol (as we see, during the time of socialist rule, such abbreviations became firmly established in the life of society).

Initial forms, read letter by letter: FBI, FMS, KGB. As a separate form, we can also distinguish such abbreviations that were developed to define an already existing specific single concept, for example, comprehensive automobile insurance except liability (CASCO).

Abbreviations make people's lives easier by shortening complex and long words and phrases, while saving human effort and time.

Reduction of ODS

Speaking about various types of abbreviations, it should be noted that in different areas of human activity the same combinations of letters can have completely different meanings and be in no way connected in meaning.

Thus, the abbreviation JV can be interpreted as a “joint venture” when it comes to economic relations, and as a “north pole” in the context of geography.

The abbreviation ODS implies completely different interpretations, depending on what field of activity we are talking about. Medicine, biology, and construction perceive the reduction of the general labor force differently. The decoding will be different for each industry. Next, we will consider in detail each of the interpretation options.

So, reduction of the ODS. The decoding in medicine is simple: the human musculoskeletal system.

This organ system is represented by the bone skeleton and the muscular component, its main functions are:

Support. The skeleton itself is the main frame of the body, and together with the muscles it literally “holds” the body in the required position, determines the location of the internal organs and fixes them.
Motor. Thanks to the movable articulation of the vertebrae and joints, as well as through the contraction and work of muscles, the musculoskeletal system provides movement in space.
Protective. The most important organs - the brain and bone marrow - are under the most powerful protection of the bones (the skull in the first case and the spine itself in the second). All other organs of the human body are protected in one way or another either by bone (the organs of the chest are protected by the ribs) or by muscles (the abs protect the organs of the abdominal cavity).

Thus, we found out what ODS means in medicine. Decoding in this area reveals the physiological meaning of the concept.

ODS: decoding in construction

Explanation in this case: unified dispatch system. It is a set of links for the management or operation of equipment, production, and a transport enterprise.

Refers to safety and security systems.

Ods tsuks - abbreviation decoding

New communal terms or what is UDS.

Abbreviations are difficult for ordinary people, and with the advent of services whose letter abbreviations are identical, it is not at all easy for people to understand their names and functional purposes. Thus, with the advent of management companies, the housing and communal services sector was replenished with a new abbreviation. We will try to decipher the designation and reveal the main functions of the service.

What residents need to know about ODS

So, let's try to decipher the ODS, what it is in housing and communal services. Using the example of the Moscow region, the unified dispatch service began its history in the summer of 2013, when the corresponding Regulations of the Moscow Government came into force, approving the work of this new formation, its purpose and main functionality.

As part of the housing and communal services, the dispatch service is called upon to collect information on the consumption of basic resources - heat, gas, water and electricity, entering information into a single automated system. For each house or area, one or more such services are provided.

They are controlled by housing and communal services organizations serving apartment buildings. The essence of the work of the dispatch service is to ensure interaction between consumers and resource-supplying organizations.

Each management company or other housing and communal services company has a separate department or dispatch service.

Main functionality of dispatch services

The work of such a department is organized around the clock, since accidents and system breakdowns occur not only during normal working hours. Thus, the functionality of the integrated dispatch service is much broader than what residents of apartment buildings imagine and consists of the following points:

Regular monitoring of the functioning of engineering equipment and supply systems;
Monitoring the completeness of service to residents, coordinating ongoing technical and repair work carried out by management specialists;
Collecting and systematizing information about the condition of the areas around the house, the quality of their cleaning and the work of the management company;
Prompt response in case of emergency situations and accidents.
As can be seen from the list, the transcript does not give citizens an understanding of the full scope of the activities and purpose of this service. In the understanding of the average person, it performs only two functions:
Accepting applications from residents;

United dispatch services monitor the quality of their performance by employees of the service company.

If we decipher the name, based on the regulations governing the work of dispatchers, then they are responsible for monitoring the work of areas of housing and utility companies.

What information can residents obtain from the dispatcher?

In the common understanding, the dispatch department is designed to answer all the questions of residents from the “I want to know everything” series. But the latter is not entirely true. Dispatchers have a limited range of information that they can provide to their subscribers:

The directions and functional features of dispatching activities include:

Information about the name of the management company, its managers, addresses and other information significant for the resident;
About the range of public services provided in the area, their costs, volumes and limits;
Receive repair requests and requests from apartment owners.

Questions from the series about “Why are you needed then?”, Why do I pay so much for electricity or water, it is always more advisable to ask yourself than to take out dissatisfaction with “big” bills on the dispatcher, who, due to his duty, is obliged to remain calm and politely address to calling subscribers. And the decoding of the UDS abbreviation itself does not provide for this.

Is there a problem with engineering equipment – is this a question for the dispatcher?

The change of several generations of engineering and automated systems has led to the fact that it is not easy for people to deal with them when they simply fail. The list of such “municipal” structures, the breakdown and failure of which is addressed to dispatchers, is as follows:

Elevator;
Heating and water supply structures;
Electrical switchboards and lighting of the area around the house and on the stairs;
Door locking devices – intercoms.

Dispatchers also monitor the operation of communications, alarms, fire extinguishing, evacuation, public address systems within common areas - attics and basements, elevators, roofs, fire escapes, and outbuildings.

The dispatcher's activities are recorded in specially designed documents, logs and electronic systems, which makes it possible to evaluate the timeliness of the response of the service company's employees in specific situations or accidents. The work is supervised by a senior dispatcher, whose tasks are to regulate, plan, adjust the activities of employees, as well as control over their work.

ODS what is it in housing and communal services decoding.

Department of Housing and Communal Services of the City of Moscow

State budgetary institution for the operation of high-rise buildings

administrative and residential buildings

Source: https://gkh-rf.ru/voprosy/ods-chto-eto-takoe-v-zhkh-rasshifrovka

Explanation of abbreviations on the receipt

A utility bill includes a lot of abbreviations that need to be deciphered and understood. Each abbreviation is designated by a set of letters and has its own name. Let's look at some of them.

SEON

This is a rather specific column in utility bills. SEON stands for unified public information system. As a rule, this includes sending messages to citizens about impending natural disasters, etc.

SOI

This is one of the most common columns in a payment order. It stands for the phrase “maintenance of common property.” It obliges citizens to pay mandatory expenses for the needs of common property in the house. SOI includes:

maintenance of stairs;
entrances;
elevators;
attic, etc.

The amount of payment for SOI is determined by an agreement between residents and the management company.

ROM

This payment applies only to those houses where an intercom is installed. The abbreviation stands for: “intercom-locking device.” In some cases, the fee for ROM is issued as a separate receipt.

ONE

General house needs are an analogue of SOI. These are also expenses for the maintenance of common property. There are no differences in these abbreviations; it all depends on what set of letters the management organization uses to indicate these expenses in the payment slip.

UUTE

UUTE in the receipt is responsible for the provision of thermal energy to apartments. It reflects how many resources were supplied and at what tariffs the payment is calculated. The inclusion of UTE occurs depending on the season. Explanation of the abbreviation: thermal energy metering units.

DSCPT

Stands for “additional cable program television systems.” This column is not available on payment cards in all regions. It constitutes a fee for the provision of telecommunication services, maintenance of a common house antenna, etc.

DSKPT can be appealed by a citizen in a situation where he uses cable TV and an antenna.

POVK

In order to understand what POVK means, you need to refer to the norms of housing legislation. This is an additional fee for providing heat to the apartment. A couple more letters are added to this abbreviation, for example, ТХВ.

APPP

APPP involves citizens paying for the development and maintenance of systems that protect the house from sudden fire. Such systems do not protect the apartment itself, but entrances, stairs, attics, etc.

AUR

AUR is also a specific line of expenses in payments. This includes a set of payments aimed at ensuring the work of the administrative and management apparatus, for example, a management company.

OPU

OPU includes the volume and types of costs for the collection, repair and installation of various metering devices, such as water or gas meters.

ELDT

This is the “daily consumption on the electric meter”. As a rule, such consumption is not indicated in all regions. The night consumption of the EBDT can also be indicated in a separate line.

VDGO

The interpretation of this concept includes the provision and maintenance of gas equipment on the territory of the house (but not the apartment). VDGO includes pipes, valves and other in-house equipment for gas workers. Citizens are required to pay for inspection, repair and maintenance of these items.

PD number

This is the payment document number! It is used by housing and communal services management companies, and it is also convenient for the tax inspectorate and other organizations.

Water disposal in housing and communal services receipt

Citizens are also required to pay for wastewater disposal. Payment for this is charged every month. The management company issues such a receipt and also issues an invoice for the allocation.

Water supply

DHW and cold water are indicated in a separate column. This is, in essence, the supply of hot and cold water to the apartment. This is done through common pipes.

DHW

DHW refers to the provision of hot water supply. The column must be filled out in accordance with legal requirements. There is no charge for the consumption of hot water in situations where there is a hot water heater at home.

HVS

This is the supply of cold water to the apartment. Payments are collected based on common metering devices (shared in the building) or on individual ones located in the apartment. The calculation is generated for a certain period.

Heating

Abbreviations for heating have already been discussed above. It should be noted that the provision of this service is seasonal and, for example, in the summer, no payment for heat is charged.

Rules for emergency dispatch service operator

General provisions

This paragraph describes the basic requirements for a person applying for the position of dispatcher, as well as the features of his future work. The general provisions are as follows:

this employee reports to the director of the organization and can be hired and dismissed only by him personally;
the person being hired must have a higher education in a technical field, preferably in a specialty related to communications devices;
mandatory work experience in a similar organization - at least one year (this is necessary so that the employee is familiar with the “kitchen” from the inside and is easier to navigate in the event of an emergency;
The dispatcher must organize his actions so that they are in accordance with the job description, the laws of the Russian Federation and regional regulations.

Knowledge required for work:

technologies for the production of repair work;
features of the territory entrusted to a person;
the procedure for providing the population with all types of public services;
methods for quickly transmitting information about accidents to repair teams;
ways to inform citizens about the timing of restoring the supply of gas, water, electricity (approximate repair period or schedule for their preventive shutdown;
office work is useful for drawing up acts for the execution of work, as well as their subsequent certification, classification and filing in the archive;
basic safety precautions that workers must adhere to when carrying out all types of work.

Important! If the dispatcher is absent from the place of work due to illness, vacation, etc., the management of the housing and communal services must select an employee who can perform all of the above work. Without a dispatcher, the full operation of public utilities is impossible!

Rights

The dispatcher has the right to:

participation in the discussion of work schedules intended for the prevention and repair of utilities;
demand that he be provided with conditions that meet those necessary for the performance of official duties;
dispose of property necessary for work, demand timely repair of the control panel;
put forward proposals that can improve the organization's performance;
speak at meetings on economic issues;
maintain contact with the heads of repair teams to improve the quality of the work they perform.

Responsibilities in the management company

While at the workplace, the dispatcher must:

answer calls from the public and provide the most detailed and honest information about the current situation;
when receiving a telephone or written application from a resident about the need for repair work, inform the heads of departments and teams about this (how to write an application to the housing and communal services from residents with a complaint about the services?);
draw up documents for inspecting utility networks for their tightness;
record all data on received complaints and requests in a log, then monitor the effectiveness of their elimination by repair teams or technical personnel and note the success/failure of the measures taken in the appropriate column;
transfer information about all types of violations of normal living conditions to the service that checks the complaint (read about what the law on protecting the rights of consumers of housing and communal services says, how to file a complaint and where to submit this document);
transmits data to employees who inform the population about the upcoming shutdown of water supply and sewerage, gas supply or electricity due to their mandatory annual inspection and testing;
transmits information about all work performed to the responsible person appointed by the enterprise;
carries out control over the timeliness of work on flushing pipes and checking the tightness of the system before the start of the heating season in accordance with the deadlines fixed in the plans.

Read about what responsibilities a management company has in the housing and communal services sector for the maintenance and repair of housing here.

Responsibility

The person holding this position is responsible for:

transmission of false information to the population;
orders given to foremen that were obviously incorrect (what are the rights and responsibilities of a housing and communal services foreman?);
their actions that are contrary to the legislative framework and job description;
for actions that resulted in material damage to equipment and other labor tools, as well as all types of objects belonging to the housing and communal services sector.

In addition to emergency service dispatchers, housing and communal services employ plumbers, a chief engineer and a foreman, whose job descriptions can be found on our website. Also read about free housing and communal services and different types of receipts.

Wage level

The salary of a person holding such a position directly depends on the region in which he works.

At the same time, his qualifications and experience also play a role.

This will definitely happen when he receives higher qualifications and accumulates a certain amount of experience.

— instructions for operating automated dispatch and process control systems and control systems;

— instructions for the prevention and elimination of technological violations;

— technology and organization of repair work, maintenance of residential buildings, time standards for repairs of residential buildings in the serviced area;

— the procedure for interaction with emergency repair units;

— standards of compliance of housing and communal services;

— emergency phone numbers;

— rules and regulations of labor protection, safety precautions, industrial sanitation and fire protection;

— internal labor regulations;

— legislative and regulatory legal acts, administrative and regulatory materials on issues of production planning and operational management of the activities of housing organizations.

1.7. Professionally important qualities: .

Medicine

So, reduction of the ODS. The decoding in medicine is simple: the human musculoskeletal system.

This organ system is represented by the bone skeleton and the muscular component, its main functions are:

Support. The skeleton itself is the main frame of the body, and together with the muscles it literally “holds” the body in the required position, determines the location of the internal organs and fixes them.
Motor. Thanks to the movable articulation of the vertebrae and joints, as well as through the contraction and work of muscles, the musculoskeletal system provides movement in space.
Protective. The most important organs - the brain and bone marrow - are under the most powerful protection of the bones (the skull in the first case and the spine itself in the second). All other organs of the human body are protected in one way or another either by bone (the organs of the chest are protected by the ribs) or by muscles (the abs protect the organs of the abdominal cavity).

Thus, we found out what ODS means in medicine. Decoding in this area reveals the physiological meaning of the concept.

Complaint Forms

When you discover a problem in the housing and communal services sector, it is worth deciding on a method to solve it. The legislator does not establish specific rules here. Each owner (tenant), dissatisfied with the quality of the housing and communal services, decides for himself where and in what form to apply.

As mentioned above, you can submit your complaint to several authorities. However, this can be done both in written and electronic form.

When drawing up a written application, you should indicate the name of the body (organization), your data, the essence of the problem, and the requirement to eliminate it. It would not be amiss to specify the legal basis for the complaint. In addition, you need to sign your application and date it.

General rules for submitting appeals

Biology

The concept of emergency dispatch service of housing and communal services

ODS: decoding in construction

Rules for reducing rent

ODS TsUKS - abbreviation decoding

Making a complaint

Responsibility for failure to complete training

Responsibility

Job Definition: Who is it?

what it is, how it works, where to go

What it is

What does ODS serve?

Water

Electricity

Operating mode

How does this happen

A little about repair services

Emergency stock in housing and communal services

Who generates receipts for housing and communal services payments?

Decoding “ZhEK”: what does it mean?

Who is "ZhEK"?

Main responsibilities of the Housing Office

Features of payment for housing office services

How important is the contract?

ODS what is it in housing and communal services decoding – Portal about housing and communal services

The role of abbreviations and classification

Reduction of ODS

ODS: decoding in construction

Ods tsuks - abbreviation decoding

What residents need to know about ODS

Main functionality of dispatch services

What information can residents obtain from the dispatcher?

Is there a problem with engineering equipment – ​​is this a question for the dispatcher?

Explanation of abbreviations on the receipt

SEON

SOI

ROM

ONE

UUTE

DSCPT

POVK

APPP

AUR

OPU

ELDT

VDGO

PD number

Water disposal in housing and communal services receipt

Water supply

DHW

HVS

Heating

Rules for emergency dispatch service operator

General provisions

Rights

Responsibilities in the management company

Responsibility

Wage level

Medicine

Complaint Forms

New communal terms or what is UDS

Is there a problem with engineering equipment – is this a question for the dispatcher?