Filling out the State Information System for Housing and Communal Services: management agreement, templates and utility resources

Who can do this?

It is mandatory to add the relevant information to persons providing utility services, supplying utility resources and performing those works for which the consumer pays a fee in accordance with the law. Payment information can be added in one of the following ways:

Directly through your personal account.
Using the interaction of other information systems with GIS housing and communal services.

Organizations that are not direct performers, but through which payment is made, can only use the second method (clause 118 of the Procedure and methods for posting information, approved by the joint order of the Ministry of Telecom and Mass Communications and the Ministry of Construction of Russia No. 589/944/pr dated December 28, 2015).

Who is required to enter data into the GIS housing and communal services and how this is done is described in detail in this article.

Management contract status

Sometimes a management agreement upon placement acquires the status “Under approval”. Users who encounter this for the first time do not know what to do or how to continue posting information.

There are several cases in which applications for inclusion of an address in the register of licenses are generated and the posted management agreement acquires the status “Under approval”:

for the management agreement, an intersection was found with other agreements previously placed in the system on behalf of other management entities;
the control object was not found in the register of licenses of the subject of the Russian Federation;
the management period specified in the GIS Housing and Communal Services does not coincide with the data in the register of licenses of a constituent entity of the Russian Federation.

If you are faced with the fact that the posted management agreement has acquired the “Under approval” status, carefully check the dates you indicated and wait for the application to be approved. If the application is not approved within ten days, contact the State Housing Authority with a written statement or by telephone.

An equally pressing problem for information providers is the placement of a register of owners who have signed a management agreement. In previous versions of the system there was no such requirement. Now information providers are interested in what format to upload the register to the GIS Housing and Public Utilities and what data should be in it.

The legislation does not contain requirements for the content of the register of owners who have signed a management agreement. The register of owners is required only for the protocol of OSS of premises in apartment buildings (clause “a”, clause 20 of the Requirements for the preparation of minutes of general meetings of owners of premises in apartment buildings, approved by order of the Ministry of Construction of the Russian Federation dated January 28, 2019 No. 44/pr).

You can attach the register to the management agreement in free form in one of the formats supported by the GIS Housing and Communal Services. We advise you to responsibly approach the issue of depersonalizing personal data in the downloaded document. From July 1, 2021, liability for violation of the Federal Law of July 27, 2006 No. 152-FZ “On Personal Data” has become more stringent.

It happens that one apartment building is simultaneously managed by several organizations. This happened due to the fact that before the introduction of the Housing Code of the Russian Federation there were no clear requirements on how many organizations could manage one apartment building. The opinions of the owners of the premises on the method of management were divided; in some houses, different entrances began to be managed by the HOA and the management company. But GIS Housing and Communal Services allows you to place a house on behalf of only one organization.

In this case, the developers of the GIS housing and communal services acted in accordance with the law. In Part 9 of Art. 161 of the RF Housing Code states that only one management authority can manage an apartment building. In your case, the decisions of the owners made before the introduction of the Housing Code of the Russian Federation contradict the current legislation. To solve the problem, compulsory medical authorities are obliged to ensure the choice of MA.

Roskomnadzor on the processing of personal data
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Where is the list of works?

Below are instructions to help you find the list of works and services and make the necessary updates to it. It takes only a few minutes.

Register on the GIS Housing and Communal Services website.
Log in to the user's personal account.
Find the directory section in the top menu and go to it.
Select works and services on the loaded page.
Proceed to adding services. If the service is standard, then you can use the directory to add it by clicking on the desired line. If you do not find a service in the standard directory, then add it by filling in the required fields.
Save the entered data.
Important! If you do not save, all entered information will be deleted from the system. Be careful when performing any operations in the Housing and Communal Services GIS so as not to lose important data.

Step-by-step instruction

In the “List of managed objects” you need to hover the cursor over the managed object. In the drop-down menu, select the item: “Change object”.
A window titled: “Change Managed Object” will appear. Click on the button: “Add service”.
A window appears: “Adding a type of utility service.” In it you should click on the field: “Type of utility service” and select the value you need in the drop-down field. Next, you should fill in the fields with an asterisk and save the result. The screen will display detailed information about the added services and the managed object.
All you have to do is click on the button: “Place the terms of the agreement” and confirm the placement.

Information on utility consumption standards

The placement of standards follows the same algorithm. In the drop-down list, instead of selecting information about applicable tariffs, select “Information on utility consumption standards.”

A window will appear with a list of utilities where you can add information about the standard.

You will be able to select the type of standard, utility service, utility resources required to provide the service, and validity period. When the necessary parameters are set, click the “Find” button.

Select the required standard from the search block and click “Select”.
The standard will be attached to the selected service. Source: RosKvartal® - Internet service No. 1 for management organizations

Instructions for adding data on the amount of payment for residential premises

Click on the icon and select the item “Information on the amount of payment for residential premises.” Here you can enter information about standards and tariffs.
A tab will appear on which you should click the “Add” button. Fill out the required fields on the add page.
Click “Add file” and attach the Minutes of the meeting of owners of residential premises as a picture or text document.
After filling out all the fields, post the information using the appropriate button.

Read more about filling out the GIS Housing and Communal Services and the nuances of entering data here.

Our experts have prepared other useful materials about GIS housing and communal services. Read about how to register correctly and fill out data, add or change a personal account, and work with templates.

Services for entering information into the housing and communal services information system

We provide the following services for posting information in the state information system of housing and communal services:

One-time service*

registration of the Customer's organization in the GIS Housing and Communal Services;
posting general information about MKD;
posting information about works (services) for managing apartment buildings and maintaining common property;
placement of individual information in the Housing and Communal Services GIS (by members, personal accounts, metering devices)

Subscription service*

entering PU readings, payment data, debt/overpayment for utilities, status of settlements with utility suppliers, receipt of funds;
acknowledgment of payment documents;
reports of the board, management company, annual accounting reports, estimates and income/expense reports;
entering established information on general meetings of members of partnerships and (or) owners of premises
making changes to general information about the house, owners of premises, contracts, members of partnerships

*Estimated cost of GIS housing and communal services services for the most common types of houses:

for mid-rise apartment buildings (50 – 70 apartments) – 3.5 thousand rubles
for multi-storey apartment buildings of a later type (from 70 apartments) – 5.5 thousand rubles

It is possible to adjust the cost depending on the total volume of the ordered work, the frequency of updating information, its uniformity, the availability of automated accounting and reporting tools, as well as information already available in the system that was entered before concluding an agreement with us.

For reference: the final cost is primarily affected by:

In the direction of increase - a larger number of premises and information about them is higher than the average number: - the presence of non-residential premises rented out for use; – availability of a larger number of additional services for premises owners (parking, security, etc.).

Towards a decrease: – the amount of information posted before cooperation with us: – a smaller number of premises and owners compared to the average.

We also offer

One-time (without concluding a subscription agreement) entry of information into the GIS Housing and Communal Services on general meetings of premises owners, including preparation for the meeting and drawing up minutes of the general meeting of premises owners in accordance with the requirements of Order of the Ministry of Construction of Russia No. 937/pr dated December 25, 2015. Average cost from 1 500 rubles;*
Posting information about requests from consumers of utility services about the results of consideration of such requests, including assistance in drawing up responses to consumer requests (under a subscription agreement - 200 rubles per request, without a subscription service agreement - depending on the complexity of the issue, minimum - 500 rubles per request) ;*
Assistance in creating a database of information to be entered into the GIS Housing and Communal Services (according to metering devices, members of a partnership/cooperative, premises owners) - from 1,500 rubles depending on the number of premises);*
Tracking information on debts for paying for the maintenance of the common property of the apartment building and working with debtors (drawing claims, court orders, statements of claim - 1,500 under a subscription agreement (for one), 2,500 rubles - without a subscription agreement
Scanning documents and translating them into the format recommended for uploading to the GIS Housing and Communal Services - average cost (charter, OS protocols, reports, contracts for work and provision of utilities) - 500 rubles;

Additionally we provide the following services:

liquidation of homeowners' associations, housing cooperatives and other associations of real estate owners
consultations on maintaining and drawing up environmental reporting;
legal services on housing, land, civil, environmental law, as well as legislation in the field of consumer rights.

For a more detailed study, you can download the list and cost of services for maintaining GIS housing and communal services

The procedure for entering information into the GIS Housing and Communal Services

Studying the scope of the work to be done. Duration 1 – 2 days.

Consulting the customer on the scope and timing of entering information into the system, as well as the principles of its operation. Studying the state of affairs of the customer, determining the volume of information placement and stages of implementation of work stages.

Coordination of specific working conditions.

The specific composition of the information to be entered into the GIS Housing and Communal Services is discussed, as well as the cost of the upcoming work. The timing of the start of the work and the plan for completing individual stages are determined. An agreement is concluded to enter information into the system.

Direct processing of documents, if necessary, converting them into a format that can be entered into the system and uploading documents into the system

Deadlines are negotiated separately depending on the specific scope of work and the established deadlines for entering data into the GIS Housing and Communal Services. Also at this stage there is an exchange of information, assistance in preparing documents and setting up a workplace.

Monitoring the relevance of posted information. Advising on the need to enter (change) data, as well as timely updating of information throughout the entire term of the contract (optional)

If necessary, we also provide general information and legal support, and also organize training for your specialists in accordance with the requirements of current legislation.

Services for posting information on GIS housing and communal services

(consultations, assistance in registering in the system, entering information, choosing software, etc.)

telephones in Ryazan

8 (903) 839 – 22 – 80

You can see how to get to us in our contacts.

See also the deadlines for posting information in the GIS Housing and Communal Services

what needs to be placed in the GIS housing and communal services

laws on GIS housing and communal services

Recording the fact of payment

There is a special tab for this called “Recording of completed works and services.” According to the order of the Ministry of Construction of the Russian Federation dated October 26, 2015 No. 761/pr, the basis for filling it out are acceptance certificates for completed work.

Note! The information must be posted no later than seven days from the time the relevant document was signed. If the act is drawn up for a quarter, then the data is entered separately for each month.

In the “Period” tab, select the month you need. A list of scheduled jobs will open on the screen. The “Quantity” column indicates the number of jobs that were successfully completed. The values in the “Cost” section are calculated automatically. You can upload photos as confirmation of the completion of this or that work.

Please remember that you cannot edit the data entered into the system. They can only be changed by adding new information.

The GIS housing and communal services system allows you to quickly enter and conveniently structure all data. If the instructions given were not enough for you, then there are a large number of training videos on this topic on the Internet.

Uploading templates to GIS Housing and Communal Services

Everyone knows that technical errors often occur in GIS housing and communal services. For example, an information provider uploaded a template to the system, the file was accepted for processing, but there was no result. The management of the management company is worried that an audit will come to them and it will be discovered that the information has not been posted. They will decide that the MA is dishonest in posting information. The question arises who will be responsible.

In this case, there is no need to worry prematurely. The legislation establishes a presumption of innocence: a person is subject to administrative liability only for those administrative offenses for which his guilt has been established (Part 1 of Article 1.5 of the Code of Administrative Offenses of the Russian Federation).

A legal entity is found guilty of committing an administrative offense if it is proven that it had the opportunity to comply with the rules and regulations, for violation of which the Code of Administrative Offenses of the Russian Federation provides for administrative liability.

To prove that all measures depending on the Criminal Code have been taken, we advise you to take screenshots confirming the impossibility of posting information due to technical problems in the Housing and Communal Services GIS, write requests to the support service and save correspondence.

How to upload personal accounts to GIS Housing and Communal Services
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