What area of the apartment is considered residential or general for the subsidy?

Is it possible to apply for a subsidy at the MFC?

For a subsidy to pay for housing and communal services, you can contact Social Security or the City Center for Housing Subsidies. You can submit an application on the Government Services Portal. Since 2021, it is possible to contact the “My Documents” service. You can fill out an application, collect the necessary package of documents, and make photocopies of them in one MFC. The center’s specialists will inform you about the procedure for applying for a subsidy to pay for housing and communal services at the MFC, send requests and, at the appointed time, inform you of the commission’s decision on the appointment of state aid.

How to apply for a subsidy for utilities through the MFC?

You can apply for a subsidy to pay for housing and communal services:

in the housing subsidy department of the local administration;
through the MFC;
submit an electronic application through the State Services website, if such an opportunity is provided in the region.

Thanks to the MFC system, compensation can be processed in one day . To do this you will need:

Visit the center at any convenient time and receive an electronic queue coupon at the terminal. To save time, you can make an appointment in advance by calling the hotline or local office number.
The applicant provides the entire package of documents to the MFC employee and fills out an application for subsidies for utility bills. There is no need to make copies of documents in advance; the center employee will do this himself.
The specialist will check the data specified in the application with the originals of the received documents and issue the applicant a receipt of receipt of the documentation. As a rule, the duration of an appointment at the MFC does not exceed 10-15 minutes.
An employee of the center prepares the received documentation in an electronic personal file, which is assigned a unique identification code. Within 1 working day from the date of the applicant’s application, the electronic case is sent to the city department of housing subsidies to verify the information provided and make a decision on the assignment of a benefit or on the refusal to provide it.

Normative base

Subsidies for Russian citizens are carried out on the basis of Russian Federation Law No. 4218-1 of December 24, 1992. “On the fundamentals of housing policy.” This law introduced for the first time such concepts as “social norm” and “compensation for utility bills”. Decree of the Government of the Russian Federation 761 of December 14, 2005. “On the provision of subsidies” implements the right of citizens to receive state subsidies provided for in articles No. 159,160 of the Housing Code of the Russian Federation. They concern guarantees of support for low-income citizens. They establish what part of their income a family can spend on paying housing and communal services bills; everything in excess will be added by the state. When calculating subsidies, they are guided by Federal Law No. 195 of December 10, 1995. “On the fundamentals of social services for the population and the Federal Law “On the subsistence minimum in the Russian Federation.”

An increase in household incomes (pensions, salaries), and the inclusion of new housing and communal services in the list that require payment (major repairs) changes the amount of payments. It also depends on the region in which the applicant lives. So in Moscow, utility costs exceeding 10% are subsidized, in the Stavropol Territory - 22%.

What housing and communal services subsidies can be applied for at the MFC?

For partial reimbursement of costs, you can contact the multifunctional center. Low-income categories of citizens with a minimum wage are guaranteed a subsidy at the MFC.

This assistance is provided:

Only for citizens of the Russian Federation.
If the income per person in the family does not exceed the subsistence level.
Availability of originals of all necessary papers.
If there is no open criminal record or court records.

What income must be to receive a subsidy?

At what income can I apply for a subsidy?
The most important criterion in this situation is the percentage that is spent from the family budget on utility bills. The percentage is individual for each region. What is being considered here is not the cost of living, but another concept - the maximum family budget, which ensures the right to receive a subsidy for an apartment, and it also remains individual for each region, allowing for significant differences.

In Moscow, the following indicators and ratios currently appear.

How much should it cost per person? With an income of 800-2000 rubles per month per family member, no more than 3 percent of these total funds should be spent on housing and communal services. If the income per tenant is 2-2.5 thousand rubles, expenses should not exceed 6 percent. If the income is above 2,500 rubles per family member, then the expense should not exceed 10 percent.

Who is eligible to receive benefits?

Beneficiaries enjoying the right to receive emergency cash assistance for housing and communal services at the MFC.
Low-income citizens of the Russian Federation:
single mothers;
pensioners;
young professionals who are not employed;
unemployed with a certificate from the Employment Center.

Assistance is provided not only to beneficiaries, but also to those who spend more than 22% of their monthly income on utility bills, or whose income does not exceed the subsistence level. The size of the premises to be subsidized is also taken into account:

per person – 33 sq. m
for two – 42 sq. m
in a room where more than 3 people live - 18 sq. m. for each person. m

Attention

If the applicant owns more than one residential premises, he will receive compensation for housing and communal services at the rate of one. If there are several residents registered in an apartment, only the one who submits the application receives a subsidy for a preferential subsidy at the MFC.

Conditions for granting subsidies

When considering such an issue as subsidies, it should be noted that much of it is based on the ratio of the size of utility payments and the budget of a family or a person living alone.
There is a maximum figure of 22 percent, and rent should not take large amounts from the family budget.

Important! In Moscow, this figure is minimal per person - 10 percent, and in general it can vary greatly across regions.

Another important condition is the absence of utility debts. If a person does not consider it necessary to pay rent, or does not do so regularly, accumulating significant debts, he will not be provided with government support. The only possibility is a debt restructuring agreement, which can be concluded with organizations that provide housing and communal services, and with these documents you can try to order subsidies - if you follow the payment schedule to repay the debt, the funds will be provided.

Also, when calculating the amounts that a person applying for government assistance can claim, certain standards are taken into account. This is the standard size of area per resident, which is up to 33 square meters. m. for a single person, up to 42 sq.m. for two, and +18 sq. m. for each subsequent family member. Utility prices are also taken into account, which change every year and are formed differently in each region. In Moscow, fees for heating, major repairs, water supply, gas, electricity, and sewerage are taken into account.

The following categories of people can apply for assistance from the state in accordance with existing legislation: owners of apartments or houses and members of housing cooperatives, tenants of housing from the municipality, tenants of private housing if they have the appropriate document.

Important! People who are not citizens of the Russian Federation cannot apply for assistance and subsidies in this direction.

Step-by-step instructions for receiving

Having familiarized yourself with the conditions for providing a subsidy for housing and communal services, you need to contact the multifunctional center with original documents: a passport of a citizen of the Russian Federation, a pension certificate, a house register, with a certificate or extract confirming the ownership of this housing, receipts for payment for the use of housing and communal services for the previous 6 months. Documents can be submitted by a trusted person with permission certified by a notary, if for good reasons you cannot do this yourself. The application completed by you will be certified, registered and included in your personal file within two days. The MFC is given 10 days to review documents to verify their authenticity. If any documents are missing, or errors or inaccuracies are found, you will be given a month to complete the necessary paperwork. If this is not done on time, without warning, you will be denied a subsidy for housing and communal services through the MFC.

After the subsidy commission makes a decision, the applicant will be sent a notification of the decision. Documents submitted before the 15th day of the month guarantee that funds will be credited to the bank account starting from that month. After the 15th - from the next one. You can get a refusal if you hide any facts (change of residence, unspecified income). If there is a debt on utility bills, it may be allowed to be liquidated if the reason for non-payment turns out to be valid.

Every six months on the same day, funds will be transferred to your open personal account. The citizen decides for himself which services to pay for. At the end of the six-month period, you need to collect documents again and apply for a subsidy at the MFC, because During this time, income, place of residence, etc. may change.

Required documents

General civil passport of the Russian Federation, copies with entries on the pages.
Birth certificate for minor children of citizens of the Russian Federation.
A document confirming the ownership of this property.
Certificates of all income for six months of capable family members
Documents confirming receipt of pensions, benefits, rental income, alimony, financial assistance, etc.
House book with registration of all family members living with the applicant.
Documents confirming disability, participation in hostilities.
A savings book into the personal account of which funds will be received.
Agreements of donation, purchase and sale of apartments.
Utility bills paid for six months.
A certificate confirming the absence of debts for payment of housing and communal services.
Certificate of family composition with the date of their registration.

IMPORTANT

Copies of the originals of all documents can be taken at the MFC; the application must be filled out in person. They will be checked by the center's staff for debts to tax and other services.

Procedure for submitting an application electronically

If you want to submit an application electronically and thus reduce the time and number of visits to the MFC.

Some centers provide the opportunity to submit an application remotely on the official portal of the region; you need to click the “Submit applications” button.

Here you also need to select your category, for example, large families need to fill out a separate application. Place a checkmark next to the item stating that you undertake to provide accurate information and fill out the form itself.

Read also: Entering into inheritance by will

Fill in information about yourself (passport details, SNILS, permanent registration information)
Information about family members
By signing the third column, you undertake to report the circumstances due to which accrual should be stopped (change of personal account, move, etc.)
A check mark is also placed next to the consent point stating that in case of non-payment of payments for 3 months, funds will stop coming
We fill out these documents that ensure receipt of the service (certificate of disability or certificate of a father of many children)
Next, we fill out a certificate of family composition, as well as the series and number from the house register
You need to upload a scan of the document image to the portal
Details of the account to which the money will be received (bank and number).

Apply online

On the State Services portal, you can fill out an application form for a subsidy for housing and communal services and take it to the MFC. This will save you time; the service employee will only reassure him.

The electronic method is suitable for submitting an application online.

To apply, you need:

Register for State Services.
Scan all documents prepared in advance.
Login to your personal account:
then refer to the section “On receiving housing and communal services subsidies”;
click and enter;
fill out the form that appears
send scanned papers;
wait for the message “Processed”;
In due time, contact the MFC with the originals of the decisions;

Deadlines for granting subsidies

10 days are given from the date of submission of the application to process the data and make a decision. You will be notified of the decision made and invited to see a specialist at the MFC; payments will stop arriving after six months. Then, the documents must be collected again. In case of a change of place of work or residence, information about this must be reported within a month and documented facts must be provided. The money is transferred to the bank account from the moment the decision is made.

When can a request be refused?

After submitting the documents to the MFC, you will be given a receipt with a number by which you can receive the decision in your hands and appeal it in case of refusal.

Grounds for refusal to apply for a subsidy for housing and communal services:

Debts for payment of utilities.
Lack of legal grounds for living in this residential area.
Not everyone living on it is listed.
There is no complete information about income.
Incomplete package of documents, lack of originals, unreliable information in them.
Lack of Russian citizenship.
The applicant does not live in this premises.
Minimum costs for services that do not exceed the norms.
Foreign citizens (except for citizens of Belarus and Kyrgyzstan permanently residing in the Russian Federation).
Residents who received payments and had debts.
Persons equated to dependents (recipients of loans, annuities).

Obtaining a certificate of average per capita income

To assign state benefits provided on the basis of average per capita earnings, a family will need a document confirming the value of this indicator. To obtain an extract, you must contact your local social security office. You must provide the following package of documents:

a statement drawn up in free form;
passport of the applicant and each person living with him (for persons under 14 years of age - birth certificate);
an extract from the house register about the number of persons registered at the address (certificate of family composition);
a certificate of the amount of earnings of each citizen living in the premises, filled out in form 2-NDFL.

Additionally you may need:

certificate from an educational institution (for students);
certificate of the amount of the scholarship (for those receiving a scholarship);
any document confirming the fact that the person registered in the premises lives at a different address.

Certificate of family composition

The certificate is drawn up according to the unified form No. 9. Its contents indicate:

Personal information about the citizen to whom the document was issued: Full name, date of birth, registration address.
Information about persons living together with the recipient of the certificate: Full name, degree of relationship, date of birth, date of registration and type of registration.
Details of the document on the basis of which the citizen resides in the premises. This could be a purchase and sale agreement, a certificate of ownership, a lease or free use agreement, a gift agreement, a certificate of inheritance, etc.
Name of the institution where the document will be submitted.
Date of issue.

For information about family composition, you should contact local authorities. Usually this is the administration of a locality or district. You can submit a request by contacting us personally or through the multifunctional one.

Application for a certificate of average per capita income

The current legislation does not provide for a unified form to fill out. The application is drawn up in free form. Its content must indicate:

personal information about the applicant (full name, date of birth, passport details, registration address and actual place of residence);
information about persons living with the applicant;
data on the monthly income of each family member;
the cost of living established in the region;
date of preparation and signature of the applicant.

Appealing a refusal to receive a housing and communal services subsidy to the MFC

Each region has a commission on controversial issues. You can contact it for information. For example: can you count on support if a citizen is not the owner of an apartment, but is classified as low-income?

If not all documents are presented for a good reason, or the commission doubts the truth of the information unreasonably, you can file a complaint with the judicial records management system. The court, having examined the case materials, may declare the refusal to assign subsidies illegal.

On what issues can you file a complaint with the court:

The deadlines for providing subsidies were violated.
Refusal to correct typos and other inaccuracies and errors in documents.
Requiring payment for the service.

You can file a complaint with the district court. The plaintiff pays a state fee of 300 rubles; other expenses can be included in the claim. Often court decisions are made in favor of the applicant.

The nuances of receiving housing and communal services subsidies at the MFC

The data provided by the applicant must reflect only reliable information.
All income of family members must be indicated (those who are not working indicate the reason and submit a certificate of registration with the employment service).
The application for housing and communal services subsidies through the MFC indicates the reasons why you need the benefit at the moment of submission.

All these nuances should be taken into account when submitting an application, then there will be no obstacles in providing financial assistance from the state.

Total family income to receive a subsidy

When calculating, any regular income coming to the family is taken into account . This is not only a salary, but also a pension, as well as student benefits, child benefits and other benefits. When collecting documents for the provision of government assistance, it is necessary to indicate all these sources of family financing.

The family budget is made up of the income of each family member. No more than 10-22 percent should be allocated from it to pay off utility bills, depending on regional requirements. You can check the current indicator for your region by contacting the social security or subsidy department.